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    Holiday Inn Lancaster

    Caton Road, Lancaster LA1 3RA, England
    011 65 800 852 6027
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    24/12/2017 25/12/2017
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    US$79
    US$65
    SAVE US$14
    US$66
    US$66
    Traveller (142)
    Room & Suite (70)
    Dining (17)
    Overview
    • Excellent22%
    • Very good39%
    • Average22%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “two double beds” (13 reviews)
    “health club” (26 reviews)
    “swimming pool” (39 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,096)
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    291 - 295 of 1,075 reviews

    Reviewed 12 June 2016 via mobile

    First of all,the good points. This hotel has been through a refunb due to the floods a while back. 1. Rooms are very spacious and nicely decorated. 2. Pool is lovely and big. My little girl loved it. 3. Staff were nice. 4. Free wifi,...More

    Thank Glenvine32
    Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 14 June 2016

    Dear Glenvine32 Thank you for your time it writing a review after your recent stay with us. I was dlighted to hear of your "good points" but am sorry to read about the "bad points". I can only apologise once again. I understand that the...More

    Reviewed 11 June 2016

    I checked in on the 10th June at about 10:00pm and specifically requested for an early wake up call, to my surprise, i got nothing which resulted in missing my appointment. on the 1st of June, i called the hotel to request for a late...More

    1  Thank Alorasea
    Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 20 June 2016

    Dear Alorasea Thank you for your review. We apologize that your recent stay did not meet expectations. As a valued IHG Ambassador we really appreciate your comments and will share these with our team so that we can continue to improve our services. We do...More

    Reviewed 11 June 2016 via mobile

    For it being newly reopened after a refurbishment, it lacks personality, no atmosphere and poorly finished too. Staff seemed rushed in the restaurant and breakfast was unorganised. Perhaps just a few teething problems but seriously needs tweaked.More

    Thank Louise S
    Response from CW_HILancs, Manager at Holiday Inn LancasterResponded 20 June 2016

    Dear Louise L Thank you for your feedback. We understand and apologize for the inconvenience caused by the snagging issues of our recent refurbishments. These have raised have all been addressed and your comments have been passed onto the staff in the relative departments. We...More

    Reviewed 11 June 2016 via mobile

    Where do I start - well our coach of 46 plus our driver arrived after a long drive from Fort William to stay here for one night before returning home to Norfolk. On arrival we were given our door card and told the way to...More

    Thank Kathy C
    Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 20 June 2016

    Dear Kathy C Thank you for your feedback. We understand and apologise for the inconvenience caused by the recent refurbishments to the hotel. I would be very grateful if you are able to contact the hotel direct so we can discuss this in more detail....More

    Reviewed 8 June 2016

    We have stayed here a number of times previously on route to Scotland and it really was good to see the hotel open following the devastation of the flood in December. The hotel looks totally new and modern having seen an extensive face lift during...More

    Thank kingyboy
    Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 9 June 2016

    Dear kingyboy Thank you so much for your wonderful comments. The team here at Holiday Inn Lancaster have worked tirelessly throughout the 6 month closure. And I am sure they will be delighted to hear you liked the transformation as much as we all do...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$65 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 156
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, getaroom.com, Hotwire, Travelocity, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Holiday Inn Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Lancaster District >
    • Lancaster
    • Also Known As
    • Holiday Inn Lancaster Hotel Lancaster ,
    • Lancaster Holiday Inn
    Add Photo Photos
    Traveller (142)
    Room & Suite (70)
    Dining (17)
    Pool & Beach (2)
    Hotel & Grounds (117)
    Bathroom (25)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    NatalieMorph
    29 August 2017|
    Answer
    Response from Ltropical | Reviewed this property |
    Breakfast not included cost around £10 but well worth it. Children aged less 14 eat free I recall.
    1
    Vote
    kshoulder
    11 December 2016|
    AnswerShow all 2 answers
    Response from CW_HILancs | Property representative |
    Dear kshoulder, Our prices are typically as follows: Starters range from £4.50 - £5.95 Pasta & Pizzas are approx £9.95 Home Style favourite mains from £10.95 - £14.50 Steaks and Burgers approx £12.00 Sandwiches from... More
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    Votes
    Room Tips
    "Top Floor, View of Lake"
    Read review
    "Front rooms were fine"
    Read review
    "205 was very good"
    Read review
    "Go for high floors."
    Read review
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