We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Lancaster

1,129 reviews
Save
Traveller (156)
Room & Suite (105)
Dining (12)
Overview
  • Excellent22%
  • Very good39%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“two double beds”(13 reviews)
“health club”(26 reviews)
“swimming pool”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Lancaster
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,129)Write a Review
There are newer reviews for Holiday Inn Lancaster
See the most recent reviews
Filter reviews
1,108 results
Traveller rating
252
410
250
105
91
Traveller type
Time of year
LanguageEnglish
More languages
252
410
250
105
91
Show reviews that mention
All reviewstwo double bedshealth clubswimming poollake districtleisure facilitiesgood sizeevening mealbuffet breakfastroom was largeconvenient locationroad noiseplenty of parkingovernight stoplong journeythe ground floorfamily roomsteam room
FilterEnglish
Updating list...
301 - 305 of 1,108 reviews
Reviewed 17 July 2016

Stayed here for 2 nights when visiting Lancaster. Nice hotel that is convenient for M6 and Lancaster centre. Good size rooms, nice bathroom although shower only. Good breakfast selection. Plenty of parking. Town centre is around £7 by taxi.

Thank Chris J
Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 26 July 2016

Dear Chris J Your recent review is much appreciated. I will make sure to pass your comments on to the team. We look forward to welcoming you back to the Holiday Inn Lancaster on future visits. Sincerely Francis Hindle General Manager

Reviewed 13 July 2016

We stayed here one night on our way to the Lakes and had a good experience. As a fellow hotel manager I felt I had to comment on the restaurant staff and food as it was great. Rooms lovely, staff accommodating. It was a very...More

Thank lindabene
Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 21 July 2016

Dear lindabene Thank you so much for taking the time to comment on your recent stay. I was delighted to read that you had a good experience of the hotel. And appreciate your feedback on the shortage of reception staff, I will certainly pass this...More

Reviewed 13 July 2016 via mobile

Pleasant hotel as it has recently been totally refurbished. Room was decent size for 2 adults and 2 kids. Pity about the huge air con unit on the roof outside our window. Swimming pool is good size but one pool staff was totally obnoxious. ALL...More

Thank Erzil
Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 21 July 2016

Dear Erzil We appreciate our guests feedback and appreciate that your dining experience was not a pleasant one. I will certainly pass your comments on to the team in question and would be happy to discuss this and your unhelpful experience in the Spirit Health...More

Reviewed 13 July 2016

We enjoyed our first stay at this hotel, but following the recent refurbishment there are a few minor adjustments required. The bathroom in our room did not have a toilet roll holder or a towel rail, and the extractor fan did not work. The shower...More

Thank J W
Response from CW_HILancs, General Manager at Holiday Inn LancasterResponded 21 July 2016

Dear J W Thank you for your feedback, we appreciate our guests comments and was disappointed that you had such a poor experience at breakfast. We are always looking to improve our service and product and to this end I have shared your feedback regarding...More

Reviewed 12 July 2016

stayed for one night main entrance gives a poor initial impression piles of dog ends and litter around the whole area. reception very good and staff helpful and pleasant. Room large with a very well equipped and a spotless bathroom Bed rather small for a...More

Thank Colin B
View more reviews
PreviousNext
15960616263222
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$59 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (156)
Room & Suite (105)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Joe M
25 December 2017|
AnswerShow all 2 answers
Response from lindarK9156IC | Reviewed this property |
im sorry the question is not in English
0
Votes
NatalieMorph
29 August 2017|
Answer
Response from Ltropical | Reviewed this property |
Breakfast not included cost around £10 but well worth it. Children aged less 14 eat free I recall.
1
Vote
kshoulder
11 December 2016|
AnswerShow all 2 answers
Response from CW_HILancs | Property representative |
Dear kshoulder, Our prices are typically as follows: Starters range from £4.50 - £5.95 Pasta & Pizzas are approx £9.95 Home Style favourite mains from £10.95 - £14.50 Steaks and Burgers approx £12.00 Sandwiches from... More
0
Votes
PreviousNext
123
Room Tips
"Top floor facing river"
Read review
"Room at back with river view"
Read review
"Had a room facing the river and heard no noise from the nearby Motorway"
Read review
"Top Floor, View of Lake"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing