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The Quality Hotel Dudley

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Traveller (84)
Room & Suite (21)
Dining (6)
Overview
  • Excellent27%
  • Very good18%
  • Average17%
  • Poor14%
  • Terrible24%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (482)
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480 results
Traveller rating
118
87
85
72
118
Traveller type
Time of year
LanguageEnglish
118
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72
118
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All reviewsthe black country museumwedding receptionflat screen tvcleaning staffcurryfull english breakfastcinemavenuefunction
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1 - 5 of 480 reviews
Reviewed 5 days ago via mobile

Would not recommend this hotel. We had a package booked for a night stay and an evening meal... we only hadn’t the night stay First of all we was welcomed with a building which needed updating and a good clean. The rooms are not what...More

Thank EmilyRose9
Reviewed 6 days ago via mobile

Spent one night here and I’ve mixed thoughts on this hotel. Hotel receptionist was very welcoming on arrival , very bubbly and pleasant. The hotel is in great need of a make over, it’s looking tired, stained carpets and poor bathrooms. One of our towels...More

Thank MrDavey1
Reviewed 2 weeks ago via mobile

Was threatened by staff racially assulted . Left as i did not feel safe asked for a refund . Refused refund even though I did not stay. Spoke to Vickie Forrest manager who was racist too.no customer service No complaints policy.

2  Thank pioneerstate
Reviewed 2 weeks ago via mobile

I was in Dudley for work. My company had chosen the hotel with a evening meal/bed and breakfast. The photos and menus online looked so inviting but when I got to the hotel I was greeted with a run down establishment. Arriving to my room...More

1  Thank Laura D
Reviewed 3 weeks ago

This is the worst hotel I have ever had the misfortune to stay in. The rooms are ok but in need of updating however the bathroom was a disaster. No hot water and the shower didn’t work so we were given another room only to...More

1  Thank Anita H
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$47 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (84)
Room & Suite (21)
Dining (6)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
nickcuk
24 October 2017|
AnswerShow all 4 answers
Response from SalesQHD | Property representative |
We do not have a pool on site but we do offer a day pass for the leisure centre over the road which does have a pool.
0
Votes
elansa29
22 June 2017|
Answer
Response from SalesQHD | Property representative |
We do have heaters and fans in the rooms and are in the process of having a refurbishment but unfortunately we do not have the air conditioning installed at present
0
Votes
Barmybarnett
21 May 2016|
AnswerShow all 2 answers
Response from SalesQHD | Property representative |
Hi there Barmybarnett, My apologies for the delay. We are about 3 miles (7 minutes drive) from the hospital. Kind regards Sales Manager
0
Votes
Room Tips
"Don’t stay there"
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"rooms to the back are twin rooms but quieter (front rooms are to a busy street)"
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"Do not stay here!"
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"Stay somewhere else"
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