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The Quality Hotel Dudley

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The Quality Hotel Dudley
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404 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Dudley, United Kingdom
Reviewed 14 May 2015

We booked this hotel because it was local to us and our guests. In the run up to the wedding, I couldn't fault Vicky and her staff, nothing was too much trouble and she never showed any irritation when I rang to query things which was nearly every day in the last two weeks!! The day of the wedding went...

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Helpful?
1Thank rachel J
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us this fantastic review on TripAdvisor. Congratulations again from all of us at the hotel on your new marriage; we hope that you will be very happy together :-) We understand that weddings can be a very stressful time, especially for the organisers, so I'm glad that you found Vickie...

Colmar, France
Reviewed 7 May 2015

I would definitely recommend this hotel to someone that has to stay in Dudley area. We stayed for almost a week. The staff is friendly, always here to help. There is nothing to say about the room except that it was well furnished. The only small problem is that the road in front of our room is one of the...

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1Thank Vincent B
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm very pleased to hear that you had a great stay and clearly enjoyed the service you received from everyone at the hotel. We do try to ensure that they are always friendly and approachable. Obviously our location does mean that some of our rooms...

Birmingham, United Kingdom
Reviewed 27 April 2015

Old furnishing but very comfy stay. Good pillows ...not those flat thin ones. Staff were friendly too. Bathroom working well with reliable warm water tap. But! Wished the walls are a bit thicker though cause I can hear people, not next door but on the corridor talking as they passed by.

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Thank InaCiqna
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm glad that you had a comfortable stay with us and that your found our staff friendly in their approach. With regards to hearing other guests in the corridor, unfortunately not all guests are as courteous/respectful as they could be to their fellow guests and...

Dudley, United Kingdom
Reviewed 27 April 2015

Me and my wife had our wedding reception here and have nothing but good things to say. hotel Clean, food was amazing! dj was great! bar staff and receptionist are miserble. but would recommend highly!

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Thank James M
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm so glad that you decided to include our hotel as part of your magical day and that your experience was a pleasurable one. I will be sure to pass on your compliments to our chef regarding the food as they do work exceptionally hard...

Market Harborough, United Kingdom
Reviewed 23 April 2015 via mobile

Stayed here overnight as on training for a couple of days. The reception staff were ultra friendly. Room was clean and functional. Little on the noises side for me as facing the main road. Slight issue with the shower being low and having to bend and wash hair. If, like me you don't like washing with soap, remember to pack...

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Thank Madd0g_1970
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. It's excellent to hear that you found our reception staff ultra friendly; we know how much this can impact on your guest experience and I'm pleased that this complimented your stay. The nature of the postion of our hotel means that inevitably some of our...

Reviewed 23 April 2015

I last stayed in a quality inn in 2007 and when visiting Dudley today I was hoping to see that the standards had improved, they haven't. This hotel is the worst place I have had the misfortune to stay in within my whole life. Trust me I stay in hotels at lest 3 times a months and know what good...

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1Thank KBeardsley
Reviewed 13 April 2015 via mobile

We have just come home from staying at this hotel after having a weekend in birmingham for my husbands birthday never again the staff are rude grumpy and dont even smile so un welcoming then we get told we will have to order drinks to are room because there was a wedding on and they eill be useing the bar...

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2Thank nickilou123
Greater London, United Kingdom
Reviewed 3 April 2015

Fantastic service and an excellent roast dinner, thank you. I loved the free primrose -special touch. We drove up from London to meet family, I am surprised how much we enjoyed meeting here! I would definitely come again.

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Thank Emily M
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a review on TripAdvisor, we really do appreciate it. Thats excellent to hear that you enjoyed the food you experienced and of course the service you received. I will be sure to pass on your compliments to our restaurant staff. You are always welcome back at the...

Manchester
Reviewed 1 April 2015

Stayed for one night with a colleague, have stayed before. Reasonable price for a reasonable commercial type hotel. Staff very friendly and the service was good. The food in the evening offered a good selection and was good for a evening meal when working away from home. Breakfast was also very acceptable. Would we stay again, yes no problem.

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Thank Tony_M29
SalesQHD, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you very much for taking the time to leave us a review on TripAdvisor. I'm glad that you always find our staff to very friendly and helpful. We place a focus on the customer service which we provide to our guests and I'm pleased that it is being recognised. It's also great to hear that you are...

Leeds, United Kingdom
Reviewed 27 March 2015

Friendly staff. Quick and informtive check in. Lovely that the hotel except dogs. Room was comfortablle needs a little refubishing, especially the windows. Had everything we required tea coffee , free wifi fri. Went back to reception to ask about local attractions nothing was to much trouble for the staff. Would definitely book here again

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1Thank sexymamma99
Spurscol, Sales Manager at The Quality Hotel Dudley, responded to this review

Dear Guest, Thank you for taking the time to leave us a review on TripAdvisor. I'm glad that you found our check in process quick and informative. We do indeed accept well behaved dogs and this is just part of the family feel to the hotel. Thank you for your recognition of our staff and advising us how they made...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 

Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: $72 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
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Questions & Answers

Here's what travellers have asked, with answers from The Quality Hotel Dudley staff and other travellers.
3 questions
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england westmidlands
over a year ago

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Questions? Get answers from The Quality Hotel Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles baloo224u, 3 Mar 2017 | Read review
“The high 200 numbered rooms are up a couple of sets of stairs, but very quiet.”
 of 5 bubbles R8161BVdavidp, 20 Feb 2017 | Read review
“Ask for a room near reception if you have problems walking as some rooms are a long way from the main areas”
 of 5 bubbles 409helenn, 3 Dec 2016 | Read review
“Quieter rooms are at the back of the hotel. The road directly at the front of the hotel is extremely busy.”
 of 5 bubbles maureengingell, 17 Nov 2016 | Read review
“Use the Premier Inn or Village Hotel opposite!”
 of 5 bubbles deanothebaggie, 23 Oct 2016 | Read review
5 of 5