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Premier Inn Dudley Town Centre Hotel

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Castlegate Way Castlegate Business Park, Dudley DY1 4RJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (42)
Room & Suite (21)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Dudley Town Centre Hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Dudley
Location
Cleanliness
Service
Value
Travellers' Choice
If you're seeking a fun-packed weekend look no further. Dudley Premier Inn puts you within walking distance of one of the UK's best zoos, as well as a cinema, a bowling alley and a great choice of restaurants. Be right at the coalface at the Black Country Museum. Or be a zookeeper for a day at Dudley Zoo and Castle. Watch the monkeys from your car at Midlands Safari Park, or watch a movie right next door to the hotel. Then come back to our Dudley Town Centre hotel and enjoy our spacious rooms and extra comfy beds.
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Property amenities
Free parking
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Car park
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Non-smoking hotel
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
816Reviews14Q+A53Room tips
Traveller rating
  • 511
  • 184
  • 63
  • 29
  • 29
Time of year
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Popular mentions
brian j wrote a review 2 Jan
Birmingham, United Kingdom424 contributions100 helpful votes
We arrived on new years eve for 2 night stay. we wanted a view of the castle. the receptionest was a bit snotty with us and told us there was no other rooms availible. I think there were she just could not be bothered to put us there. Oh well our room was ready and we got into room 122. i was very clean but the ceiling in the bathroom was mouldy. i have never seen or expected that from premier inns as many others we stayed at have been top notch. the location is perfect for hungry horse next door, supper market (tesco) 5 min walk and frequent buses to dudley bus station and birmingham city centre.. we will stay in the future but not for a while. do somthing about the mould and the attitudes of a cupple of members of staff.
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Date of stay: December 2021
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roydavis2021 wrote a review Dec 2021
Milton Keynes, United Kingdom1 contribution
Had a good experience previously but on this occasion it was far from good. I was unable to set room temperature and after not being able to contact reception had to visit reception at 3am to get temperature turned down. Following this I still needed to contact reception on two more occasions for the same issue.
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Review collected in partnership with this hotel
Date of stay: December 2021
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Hawking wrote a review Dec 2021
3 contributions
5 stars based on the fact that it is a basic chain hotel. Used as a base to visit the Black Country Museum and Dudley Canal Trust which are within walking distance. Our room was clean, comfortable and we had a great night's sleep and unlike some reviewers found the temperature fine. We opted for the £9.50 breakfast which was great value for money and set us up for our days out. Every staff member we encountered was pleasant and helpful and we would definitely stay there again.
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Date of stay: December 2021
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Response from Dudley Town Centre, General Manager at Premier Inn Dudley Town Centre Hotel
Responded 2 weeks ago
Thanks so much for sharing your 5-Star experience with us Hawk1n. The team were really pleased read such positive feedback about your stay and especially breakfast. We hope to see you again soon. Steve (Deputy Hotel Manager)
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Cheryl B wrote a review Dec 2021
1 contribution
the hotel is ok but the room was to hot to even get any sleep even with the fan on so we were constantly awake but the bed was comfortable and staff were lovely as well i won't recommend until get someone come out and fix there issues
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Date of stay: December 2021
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lukas716 wrote a review Dec 2021
1 contribution
Temperature of the room was awful. Too hot and Air conditioning doesn't work. Has a mind of its own at night i woke up sweating at half 3 in the morning. Windows don't open as they are sealed shut. Need to go outside for fresh air and to cool off.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
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Location
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Sleep Quality
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PRICE RANGE
US$37 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWest MidlandsDudley
NUMBER OF ROOMS
63
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Frequently Asked Questions about Premier Inn Dudley Town Centre Hotel
Which popular attractions are close to Premier Inn Dudley Town Centre Hotel?
Nearby attractions include Showcase Cinemas (0.3 km), Castle Casino (0.4 km), and Tenpin Dudley (0.3 km).
What are some of the property amenities at Premier Inn Dudley Town Centre Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Premier Inn Dudley Town Centre Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Dudley Town Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Dudley Town Centre Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Premier Inn Dudley Town Centre Hotel?
Conveniently located restaurants include Bella Italia, Hungry Horse, and Frankie and Benny's.
Is Premier Inn Dudley Town Centre Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Dudley.
Are there any historical sites close to Premier Inn Dudley Town Centre Hotel?
Many travellers enjoy visiting The Bonded Warehouse (7.8 km).
Is Premier Inn Dudley Town Centre Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.