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The City Warehouse Apartment Hotel

Traveller (125)
360
Panoramas (43)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Formed to ensure that visitors to Manchester have the choice they deserve, The City Warehouse Apartment Hotel offers an alternative to standard city centre hotel rooms. We have a selection of 1 and 2 bedroom apartments and penthouses, furnished and kitted out with all the mod cons and appliances that you would expect from a hotel. We want you to enjoy yourself, and think you will with us!
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
271Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
637Reviews
293Photos
19Q+A
99Room tips
Traveller rating
  • 395
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  • 15
  • 15
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Popular mentions
First time my parents and I have stayed in this aparthotel and we were gladly surprised, even though it was only for 4 nights. Very modern spacious apartment, comfy beds and really surprised with their daily housekeeping service, which is not very common when it comes to
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Arrived at the apartment for check in time, lady at reception was lovely. We got told our room had been upgraded which was fab THEN!!!!!!! we got told we had to pay a £200 damage fee deposit. I had previously spoke to someone over the phone that the apartment was a surprise for
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Response from Front Office M, Front Office Manager at The City Warehouse Apartment Hotel
Responded 17 Nov 2018
Hi Lisa Thanks for your review. As you state in your title, it is important that guests read through the details of their booking confirmation before they stay with us. It is common policy of many hotels these days to take a security deposit from guests when they check in and we are no exception. Guests are informed at 4 separate stages about the security deposit prior to their check-in date, and that it can be between £50-£250. Firstly, it is made clear in the description of our hotel on the websites of the various online travel agents we work with. You will then have received an email confirmation from the online travel agent and a separate one from us, both with details about the security deposit. Then, 48 hours prior to your arrival, you will have received another email reminding you about your booking and giving you another reminder about the deposit. I can only apologise that you didn't receive your deposit back in the scheduled 5 working day turnaround. We release deposits on the first working day after check-out, and it then takes up to 5 working days for a guest's card provider to release those funds back into their bank account. This is, unfortunately not something we are able to control once we have released the deposit, and there have been reports to us of card providers holding on to deposits for longer than is necessary. However, we are told by our bank that this should take no longer than 5 working days end to end. Kind regards The City Warehouse Management Team
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Stayed here on two separate occasions and the female staff member has been very welcoming on both occasions. The rooms are spacious and in a perfect location for city centre visitors. Everything is clean and correct on arrival into the apartments with all the necessities being
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Response from Front Office M, Front Office Manager at The City Warehouse Apartment Hotel
Responded 4 Nov 2018
Hello Dale thank you for your wonderful endorsement of our apartments. We are pleased you had a great stay we look forward to welcoming you back. Best wishes.
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does what it says on the tin. we stayed there for 2 nights during kids half term. good location, 5min walk to Piccadilly station, loads of restaurants, cafe, high street stores nearly by. apartments we stayed in had a bed room and 2 x sofa bed. it had an open plan kitchen
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Response from Front Office M, Front Office Manager at The City Warehouse Apartment Hotel
Responded 17 Nov 2018
Hi Ivan Thanks very much for taking time to leave your review. It's great to hear you enjoyed your stay with us, and that you had a nice time while you were in Manchester. In terms of the security deposit, this is mentioned to all guests on 4 separate occasions before their check-in date. Once at the booking stage, and again just after that by way of a booking confirmation and an email directly from the hotel. We also send a further email out to all guests 48 hours in advance of their stay with us, and this also highlights the security deposit, which we process at the time of check-in. We hope you found your way home safely, and thanks again for your review. Kind regards The City Warehouse Management Team
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DO NOT STAY HERE!!!!!!! The service is horrendous, and we where basically forced to pay an extra grand as a deposit after already paying 600 for the stay which in my eyes is absolutely ridiculous. Upon arrival the staffs attitude was a joke and he was not helpful at all, all he
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Response from Front Office M, Front Office Manager at The City Warehouse Apartment Hotel
Responded 18 Oct 2018
Megan, Your group booked 4 apartments, every website we advertise on and every booking confirmation email you receive details that a deposit of between £50 & £300 per apartment is payable at check-in, no one forced you to pay anything and we can't be held responsible if you do not read the information presented to you! We have provided clear and compelling evidence that your guests smoked in one of the apartments and that the toilet roll holder was knocked off the wall in another. We are not in the habit of lying or charging guests for no reason, it simply would make no sense at all from a business perspective to do so. In future, I would advise that you read all the information about the hotel you are booking along with the emails you are sent and the terms and conditions you sign up to when you check in, and also to treat the property you stay at with respect rather than contempt.
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Professional photo exclusively commissioned by TripAdvisorThe City Warehouse Apartment Hotel
The Apartment 602 at The City Warehouse Apartment Hotel
Professional photo exclusively commissioned by TripAdvisorThe City Warehouse Apartment Hotel
The Apartment 602 at The City Warehouse Apartment Hotel
Professional photo exclusively commissioned by TripAdvisorThe City Warehouse Apartment Hotel
The Apartment 505 at The City Warehouse Apartment Hotel
Professional photo exclusively commissioned by TripAdvisorThe City Warehouse Apartment Hotel
The Apartment 103 at The City Warehouse Apartment Hotel
Professional photo exclusively commissioned by TripAdvisorThe City Warehouse Apartment Hotel
The Apartment 103 at The City Warehouse Apartment Hotel
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No idea sorry but if you ring they will tell you and they are really helpful.
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15 minutes by taxi and just under 5 miles in distance. The apartment is in the east of manchester city centre. The lowry is towards the west in salford.
1 vote
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hiya, call the office on 0161 2363066. Please have your booking information to hand.
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Hi. Requests are subject to availability on the day of arrival. The two bed apartments feature a juliette balcony. If it is for smoking? this is a no smoking hotel, we have a smoking area to the front of the building. The penthouse apartments which are also two bedroom apartments with sofa beds. They feature an outdoor balcony as well as Sky TV, ensuit shower and extra floor space. When you make a booking with the travel agent you mentioned, they collect your card details to validate your booking, however payment will be taken from you upon arrival on the day. You can settle the bill cash or card. On arrival we also take a security deposit, this can only be frozen to a debit or credit card, this is not a debit but your bank will freeze this on your balance for approx 5 working days. This varies from bank to bank. Any questions feel free to call us. See you soon.
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Hi. It's on the same road as the hotel and around 5-10 minutes walking.
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1234
"All rooms we saw were very good they offer many different sorts"
"Ask for a room at the back if you prefer quiet"
"I think the penthouses would get a balcony and a city view."
"Rooms at the front are noisy because of the traffic but it is a city centre!"
"Forget the room, avoid the whole place"
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PRICE RANGE
US$74 - US$651 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandManchester
NUMBER OF ROOMS
28
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