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All reviewscity centrepalace theatrebeans and scrambled egghi expressthe sofa bedtrain stationfree breakfastlarge showerminute walkround the cornerconvenient locationthe air conditioningwould stay againshower roomgreat showercooked breakfaststayed here for one night
The reception staff were nice enough on arrival but when we walked in the room it absolutely stunk off damp which we were disappointed with but I thought we are only there for one night, then I went and got a shower and realised where...More
I stayed here for 1 night with a work colleague, we were attending a conference nearby.
Check in was fast receptionist was polite and informative, I stayed in room 205 it was clean tidy and very comfortable, the bathroom was also very clean and had...More
Response from HIEManOxRd, Deputy General Manager at Holiday Inn Express Manchester CC-Oxford RoadResponded 2 weeks ago
Thank you for taking the time to review your recent stay with us. It's really great to receive such positive feedback and I'm sure it will be very much appreciated when shared with the rest of the team. We very much look forward...More
Nice small but clean room.
Very helpful staff on the front desk.
Good location for the city center and University.
Breakfast was hot and tasty, with rolls to make a bacon Butty if you were in a rush to go.
They totally mislead you and spring a suprise preauth charge required by card when you turn up. Then proceed to explain on check out how they can't take the preauth off, then say it takes 5 days, then say the bank is supposed to do...More
1 Thank Lee M
Response from HIEManOxRd, Deputy General Manager at Holiday Inn Express Manchester CC-Oxford RoadResponded 4 days ago
Dear Lee M
Thank you for taking the time to review your stay with us. I'm very sorry that you have been left feeling dissatisfied with your stay, We do ask our guests who have booked through some third party websites to provide a pre-authorisation...More
Efficient, friendly staff, good, clean rooms, great breakfast. My only concern is for the concierge staff who stand at the entrance, their lectern has been removed and I feel they look unprofessional without it.More
Response from HIEManOxRd, Deputy General Manager at Holiday Inn Express Manchester CC-Oxford RoadResponded 1 week ago
Thank you for taking the time to review your recent stay at our hotel. I am delighted that your stay with us was a clean and comfortable one. We really appreciate your feedback with regards to the General Assistant staff who greet our...More