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Crowne Plaza Manchester Airport

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Crowne Plaza Manchester Airport
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2,999 Reviews from our TripAdvisor Community

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Showing 2,929: English reviews
Essex/London
Reviewed 12 March 2015 via mobile

Really close to the airport. Every staff member I encountered were friendly, helpful and gave a great service. Excellent breakfast choice and nice bar and restaurants. Has a gym, spacious, clean rooms. I would highly recommend this hotel.

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Helpful?
Thank Jonesy_Chelmsford
CPManAirport, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank You Mark !! We are so very happy to read your review of our hotel and the service which you experienced while staying with us recently. Our team strive to ensure that every guest is welcomed every time. We look forward to welcoming you back again in the near future. Manager cm

Kirkham
Reviewed 11 March 2015

As a special treat for a special birthday, the Sampas restaurant is the obvious choice if you aimed to be treated as a special valued guest ; if you expect the best of food not only for an original selection of tasty, well-prepared and well-portioned dishes but also you appreciate being served by attentive staff who professionally and calmly anticipate...

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Helpful?
1Thank Genevieve C
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Genevieve C. Thank you for your amazing review. I was so pleased to read you enjoyed your stay with us. I was so pleased to read we made your birthday celebrations all the more special. Your feedback really means a lot to myself and the team. We look forward to welcoming you back to the hotel in the near...

Reviewed 10 March 2015

We spent two nights at this hotel and enjoyed the start of our holiday. The staff were pleasant and helpful, the drivers who collected and took us to the airport were helpful and cheerful and the bar staff were very friendly. The room was very adequate with a comfortable bed and good facilities. We had a club room and enjoyed...

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Helpful?
2Thank Clare I
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Clare I Thank you for your amazing review. I was so pleased to read you enjoyed your stay with us. Your feedback really means a lot to myself and the team. I was so pleased to read you found all of the team helpful and friendly. We look forward to welcoming you back to the hotel in the near...

Sweden
Reviewed 9 March 2015

Check in was ok, although parking is tough even if you want to just find a slot to unload etc. as much of the car park seems to be used by cars left whilst folk holiday. The rooms was a reasonable family sized room for the 4 of us. All ok so far. The evening meal, the kids menu is...

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Helpful?
1Thank scarvisitor
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Scarvisitor. Thank you for choosing Crowne Plaza Manchester Airport for your recent stay. I am very sorry to hear that you felt your experience within our Restaurant was not to our usual high standards. We so very often receive such high praise regarding the quality of food and service, and was disappointed to read you felt we fell short...

Barrow-in-Furness, United Kingdom
Reviewed 8 March 2015

We stopped at the crown plaza at the start of own honeymoon. The whole hotel was a fantastic start to our holiday. Staff are very friendly and helpfull, choice of resaraunts (in house) is great. and the rooms are spacious and comfortable. Car was left on the hotel site and the airport is ten minutes walk.We will be staying there...

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Helpful?
Thank David D
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear David D, Thank you for your amazing review. I was so pleased to read you enjoyed your stay with us. Your feedback really means a lot to myself and the team. We look forward to welcoming you back to the hotel in the near future. Kindest Regards Sharon Laycock

Reviewed 8 March 2015 via mobile

The good points: Comfortable bed. The bad points: Very rude staff. The bus driver who picked us up from Terminal 1 was incredibly rude with the gentleman in front of us for no other reason than the fact that the client wanted to make sure his bags got loaded onto the bus. The receptionist who "welcomed" us who quite clearly...

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Helpful?
1Thank nobritsprefered
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Nobritspreferred. Thank you for taking the time to provide us with your feedback. I was extremely dissapointed to read about your experience with the shuttle services and the check-in experience. We so often receive such high praise regarding these services and am very sorry that we fell short of those on this occasion. I really would like the opportunity...

Reviewed 8 March 2015 via mobile

Great hotel to stay at, very classy and friendly staff. Can't go wrong with a booking here me and my girlfriend enjoyed our stay very much. We came here for her 21st and the great room and hotel made it special

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1Thank Francis P
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Francis P Thank you for your amazing review. I was so pleased to read you enjoyed your stay with us and the team made your partners birthday all the more special. We look forward to welcoming you back to the hotel in the near future. Kindest Regards Sharon Laycock

Manassas, Virginia
Reviewed 8 March 2015

Gosh, where to start. This property is in need of major renovation. The rooms are quite dated, picture stepping back into the '50's. The carpet in the hallways is dingy, furniture is banged up and old. Speaking of renovation, the bathroom in my room a bit of mold and furniture that looked like it had been patch dup together. The...

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1Thank dragoon2nd
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Dragoon2nd, Thank you for taking the time to provide your feedback regarding your recent stay with us. Your feedback is extremely important to myself and the team. I was very disappointed to read you felt the hotel décor and cleanliness was not up to standard. We so often receive such high praise regarding our services and standards and am...

Leeds, United Kingdom
Reviewed 8 March 2015

We stayed on the night before our flight and included the parking service for a week. We didn't realise the parking would mean driving our care on a 20 mile round trip to some parking area miles away and managed by a 3rd party. We asked if our car could stay in the hotel car park but they said no...

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Helpful?
Thank trouncer b
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Trouncer b, Thank you for taking the time to provide us with your feedback relating to your recent stay with us. Your feedback is extremely important to us. I was very sorry to read your comments relating to our car parking provided. I can understand your concerns regarding the use of a 3rd party, and as such this is...

Lichfield, United Kingdom
Reviewed 7 March 2015

Flying from Manchester but living in the West Midlands we decided to book the Crowne Plaza, Manchester Airport for the start of our honeymoon and we weren't disappointed. Check-in was quick and easy and the staff were professional but friendly. Our room was an executive room on the 4th floor and it was everything you would expect from an executive...

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1Thank Avenue_du_Pastis
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Avenue du pastis. Thank you for your reveiew. It really does mean a lot to myself and the team. Thank you so much for the feedback relating to how the situation was handled on the night. I was sorry to read about the problem with your card, but was pleased to read you felt this was handled to your...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sampans Restaurant
Sampans Restaurant
Cuisines: Chinese, Asian, Thai
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 294 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with APCOA. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 

Additional Information about Crowne Plaza Manchester Airport

Address: Ringway Road, Manchester M90 3NS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $140 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester
Hotel Style:
#24 Romantic Hotel in Manchester
#24 Luxury Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manchester Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Manchester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a quiet room if light sleeper”
 of 5 bubbles SUZANNER406, 22 Mar 2017 | Read review
“Requested low floor room but not needed because it had a lift”
 of 5 bubbles Goakath, 17 Mar 2017 | Read review
“Avoid ground floor- very noisy.”
 of 5 bubbles kristinaduncan1992, 14 Mar 2017 | Read review
“All good and accessable”
 of 5 bubbles lilly582016, 13 Mar 2017 | Read review
“Higher floor appears quieter”
 of 5 bubbles JL2602, 12 Mar 2017 | Read review
5 of 5