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Crowne Plaza Manchester Airport

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Crowne Plaza Manchester Airport
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3,000 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Manchester Airport
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Showing 2,929: English reviews
Sarasota
Reviewed 19 June 2015

This is a comfortable "in -airport" hotel a short mini-bus (complementary) bus ride away from the three terminals. The rooms were comfortable, quiet and clean. The staff were friendly and accommodating. The big surprise to us was the restaurant, where the food was of good variety and well prepared - more than we had expected from this type of hotel....

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Thank OldhandSarasota
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Oldhandsarasota. Thank you for your 4 star review and for taking the time to provide us with your feedback. All guest feedback is of great importance and value to us. I was so pleased to read that you enjoyed your stay with us and in particular the quality and variety of food in our restaurant. We look forward to...

Wigan, United Kingdom
Reviewed 19 June 2015

I stopped here the night before my holiday to make sure we got a relaxed start to the trip but left feeling undervalued. As a platinum member I decided to use points for our stay and on check in I was recognised as such but that was all as there was no mention of wifi or breakfast or facilities on...

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1Thank 429SteveP
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear 429Steve P. Thank you for your feedback and for taking the time to provide us with this. Your feedback is very important to us, and i am very sorry to read that you felt we fell short of your expectations on this occasion. Our guest experience is of paramount importance to us. Please do not hesitate to contact myself...

Reviewed 19 June 2015

I arrived in Manchester pretty late so I booked this hotel to stay over night. They kept me waiting for the check in so I came to front desk and Maria just said you need to wait, we are changing shifts. I do understand but she did not even smile and was unfriendly. After she said my colleague will check...

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Thank Barbora M
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Barbora M. Thank you for your review and for taking the time to provide us with your feedback. All feedback is very important to us. I was very sorry to read that you felt we fell short of expectations surrounding your check-in / check-out. Please be assured that your comments have been noted and the neccessary action taken. Please...

Allentown, Pennsylvania, United States
Reviewed 18 June 2015

When traveling between the US and UK, I usually travel through Manchester as my port of entry/departure; as such, this Crowne Plaza is one of the most comfortable and convenient choices for an overnight recharge before a crack-of-dawn flight. The rooms and bathrooms are larger than what I've come to expect elsewhere in the country, and the complimentary toiletries and...

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Thank Christopher E
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Christopher E Thank you for your 4 star review and for taking the time to provide us with your feedback. I was so pleased to read that you enjoyed your stay with us and find the hotel to be a 'home away from home'. We look forward to welcoming you back to the hotel in the near future. Kindest...

Scarborough, United Kingdom
Reviewed 17 June 2015

Stayed here one night before flying to Paris - picked up from rail station 5 mins after phoning for shuttle bus to hotel - reception staff very helpful - room spacious and clean - all room amenities great - would recommend 3 course meal in hotel restaurant - mentioned it was my Granddaughters birthday and they went out of their...

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1Thank Dawn502015
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Dawn502015, Thank you for your great review and for taking the time to share your feedback. I am delighted to read that you and your family enjoyed stay with us in particular our complimentary shuttle service, our provided guest service, your room you stayed in and the restaurant. I sincerely hope we do have the pleasure to welcome you...

Cambridge
Reviewed 17 June 2015 via mobile

Stayed here for 1 night before a early morning meeting in Manchester. Booked in advance 3 double rooms, only to find all were twin! Room itself was slightly run down, bathroom had hardly any toilet roll. Check in and out was smooth. Dinner & breakfast was great. The stay wasn't as nice as back in October last year.

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1Thank VickyBaz
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear VickyBaz, Thank you for your review and for taking the time to share your feedback. I am delighted to read that you enjoyed stay with us in particular the smooth check in / out and your dinner and breakfast in the morning. However, I am very sorry to hear that you were not happy with the room allocations. For...

Lincoln, United Kingdom
Reviewed 15 June 2015

Have used this hotel a few times when travelling from Manchester Airport. Always been happy in the past and the outward stay was as good as always. Staff were friendly and the room excellent. However the inward stay was awful and I cant believe it was the same place. The room was not great and the bathroom was poor at...

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2Thank 186336John_D
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear 186336John_D. Thank you for your feedback and for taking the time to provide us with this. I was very sorry to read that you felt we fell short of expectations on this occasion. Our Guest Experience is of paramount importance to us. Please be assured that your feeback has been taken on board. Please do contact myself direct at...

Knaresborough, United Kingdom
Reviewed 14 June 2015

Well located airport hotel with courtesy bus to the terminals, we arrived by train, quick free phone call and we were picked up in 5 mins and ready to check in. The hotel room was a good size, clean and just what we needed for our overnight stay before heading off on holiday. We booked room only as we needed...

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Helpful?
Thank Sharon P
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Sharon P, Thank you for your great review and for taking the time to share your feedback. I am delighted to read that you enjoyed stay with us in particular the hotel location, shuttle service, our choices of restaurants and our provided guest service. . I sincerely hope we do have the pleasure to welcome you back to our...

Canberra, Australia
Reviewed 12 June 2015 via mobile

We found the reception staff to be efficient but brusque - perhaps this is the style of Manchester people - and distinctly unfriendly. The restaurant/bar staff were marginally better. We were surprised at how small the room was, had to stand the suitcases up and even then it was a squeeze. The round table and chair took up much needed...

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Thank weltaltburger2
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear weltaltburger2, Thank you for your review and for taking the time to provide us with you feedback. Please be assured that you feedback is very important to us, and steps will be taken regarding the feedback shared with us. I was pleased to read you found the hotel location is convenient and the shuttle service efficient. Should you consider...

Reviewed 12 June 2015 via mobile

Called in with friends and had a few drinks. Andrew & the polish lady made us feel welcome & were the perfect hosts, they really couldn't do enough for us. Will definitely return in the future & hopefully dine here.

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Thank Thedales23
Sharon L, Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Thedales23, Thank you for your great review and for taking the time to share your feedback. I am delighted to read that you and your friends enjoyed stay with us in particular our provided guest service. I have forwarded the well earned recognition on to our Food & Beverage team. I sincerely hope we do have the pleasure to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sampans Restaurant
Sampans Restaurant
Cuisines: Chinese, Asian, Thai
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 294 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with APCOA. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 

Additional Information about Crowne Plaza Manchester Airport

Address: Ringway Road, Manchester M90 3NS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $142 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester
Hotel Style:
#24 Luxury Hotel in Manchester
#24 Romantic Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manchester Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Manchester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a quiet room if light sleeper”
 of 5 bubbles SUZANNER406, 22 Mar 2017 | Read review
“Requested low floor room but not needed because it had a lift”
 of 5 bubbles Goakath, 17 Mar 2017 | Read review
“Avoid ground floor- very noisy.”
 of 5 bubbles kristinaduncan1992, 14 Mar 2017 | Read review
“All good and accessable”
 of 5 bubbles lilly582016, 13 Mar 2017 | Read review
“Higher floor appears quieter”
 of 5 bubbles JL2602, 12 Mar 2017 | Read review
5 of 5