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Stayed for a night before flying out of Manchester airport. Helpful and friendly staff on check in, room was lovely and newly refurbished ideal for a nice relaxing night before a long flight. We have previously stayed at the willowbank and the rooms have greatly...More
Stayed here for a business trip. Stayed in one of the newly refurbished rooms, worth every penny. More like a four star hotel never mind an Inn. Fully air conditioned, large comfy bed and pillows, spacious shower and handy sockets for charging. Perfect for a...More
Booked this hotel directly on their website, On arrival three staff at desk none of which could be bothered to attend to us. Eventually one girl asked the others if they could help us - at this point one shot off the other couldn't log...More
Thank Janine W
Response from WillowBankManager, General Manager at Hallmark Inn Manchester SouthResponded yesterday
Thank you for your comments. I will address these as a matter of urgency, normally we receive great comments about the team however on this occasion we have let you down.
Its not acceptable to receive such bad service and I will ensure...More
We stayed at this hotel last night as was a celebration gift for me and my partner. When booked it showed a nice big modern room (superior room) with a large double bed, however this isn't what we got when we arrived. We stayed in...More
Response from WillowBankManager, General Manager at Hallmark Inn Manchester SouthResponded 4 days ago
Thank you for your review. I am sorry that you didn't enjoy the room. Room 3 is one of our executive rooms and we receive great comments about this room, its the first complaint I have had.
The bed in room 3 is...More
I stayed at the Hallmark Inn Manchester South for one night and parked my car for a week whilst on holiday, flying from Manchester airport.
Family room for four was perfect and had plenty of space with good bedding and towels. Dont worry about the...More
Response from WillowBankManager, General Manager at Hallmark Inn Manchester SouthResponded 1 week ago
Thank you for your excellent review of the hotel.
Its always nice to receive genuine reviews of the hotel, the majority of our reviews are great which does show up the more non genuine reviews.
As you say we offer help with luggage...More
US$68 - US$149 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#35 Business Hotel in Manchester
Non-Smoking Rooms ,
Number of rooms
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Response from forster159 | Reviewed this property |
Reception will book taxi for you they are very helpful. I think it's about 15 miles unsure what cost would be again the people on reception would have some idea as I'm sure they will have done it before. Traffic should be... More
Reception will book taxi for you they are very helpful. I think it's about 15 miles unsure what cost would be again the people on reception would have some idea as I'm sure they will have done it before. Traffic should be minimal that time in the morning