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Best Western Hallmark Hotel Manchester Willowbank

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Best Western Hallmark Hotel Manchester Willowbank
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718 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hallmark Hotel Manchester Willowbank
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Showing 692: English reviews
London, United Kingdom
Reviewed 19 September 2015

We booked a night here as taking our daughter to start at Manchester Uni and needed somewhere close by. Fallowfields is a great area for students as there is so much to do and good transport links to the city. On arriving we were met with a friendly receptionist and went to our room. Unfortunately after an hour or so...

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Helpful?
1Thank 1oftheLL
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your comments following on from your stay with us earlier on in the month. It’s great to hear that you enjoyed the hotel, especially the service from our great staff. I will pass on your comments to the rest of the team and look forward to welcoming you back to the hotel. Kind regards Damon...

Nottingham, United Kingdom
Reviewed 19 September 2015 via mobile

Me and my wife stayed here for one night as part of our 1 year anniversary trip to manchester I wasn't sure what to expect however was pleasantly surprised The bedroom was both clean and specious with everything you need for a good nights sleep The hotel was quite modern and nicely done, the cooked breakfast was a little disapointing...

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Thank Ashley B
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your comments; it’s good to hear that you enjoyed the majority of your stay. I do appologise for the standard of breakfast, we do pride ourselves on our great breakfast I will check the quality of our sausages as we have recently changed our supplier. Kind regards Damon Yoxall General Manager

Manchester, United Kingdom
Reviewed 17 September 2015

We booked this hotel over 12 months ago. We were not sure exactly what we wanted but we met up with Emily and she took over from that day forward we were completely relaxed about everything, she was so professional. We decided to get married and have the reception at the hotel (Best decision ever). Every enquiry we had was...

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Thank akeel b
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Firstly congratulations on your wedding! Wow what a great review of the hotel, it’s great to hear you enjoyed your important day with us at the Willowbank. I have passed on your comments to the team and Emily; they really do make a difference to our guest’s experience. Look forward in welcoming you back for your anniversary next...

Edinburgh, United Kingdom
Reviewed 12 September 2015 via mobile

Stayed at Willowbank Hotel on 8th September on business for one night . The staff is friendly and helpful. The room is clean and bright. My colleagues and I had dinner at the Gallery Restaurant, the delicious and well prepared as two of us had steak and another two had Lamb. Before dinner, we had a few drinks at the...

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Helpful?
Thank Cantikmanis
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review, it’s great to hear that you enjoyed your stay and your food in the restaurant especially the lamb! I have passed on your comments to the chef and his team. Kind regards Damon Yoxall General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 9 September 2015

Very impressed, from reception to the night porter all staff were friendly and helpful. Rooms were clean and breakfast was on point. We found the young irish Barmaid Jayne particulary pleasant and helpful; and was a breath of fresh air to our group after a long day of sport. Many thanks.

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Thank impressedguest2015
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your recent visit to the hotel. I have passed your comments onto Jayne; our staff at the hotel do make a real difference. Look forward in welcoming you back to the hotel in the future. Kind regards Damon Yoxall General Manager

Leeds, United Kingdom
Reviewed 7 September 2015

We booked the restaurant for a post-wedding party and I cannot praise the staff enough for their helpfulness in making the party a brilliant night. The organisation by Neill initially and ultimately by Emily was superb. The attention to detail was excellent. Every enquiry I made was immediately addressed and nothing was too much trouble. We enjoyed a very tasty...

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Helpful?
Thank Violet006
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your great review of the hotel following on from your post wedding celebrations. It’s always nice to receive such great comments especially about the team. I will pass your thanks on to Emily who looked after you on the day and look forward in welcoming you back to the hotel in the future. Kind regards...

Reviewed 6 September 2015 via mobile

Clean tidy hotel, rooms a nice but nothing special. Could work on a few of the finer details but generally a pleasant stay. Bar prices a reasonable for a hotel and I hear the food is tasty although the I did not eat there myself. Breakfast was plentiful and the waitresses were lovely. Both continental and cooked breakfast is on...

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Helpful?
Thank Ellen A
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your recent review of the hotel. It’s pleasing to hear that you had a pleasant stay and you enjoyed our great breakfast. Kind regards Damon Yoxall General Manager

London, Ontario, Canada
Reviewed 4 September 2015 via mobile

Great front desk staff.....extremely patient and helpful. Facilities well done. Accommodating with special needs. A little bit to get the hang of their system...but staff ore than helpful to get you where you need to be....clean.....good restaurant facilities...

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Thank JoAnn L
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest It’s always nice to receive such great comments about the reception team at the hotel, thank you for taking the time to review the hotel. I have passed on your kind words and look forward in welcoming you back in the near future. Kind regards Damon Yoxall General Manager

Cardiff, United Kingdom
Reviewed 3 September 2015

We only stayed one night at the hotel but as on previous stays in Best Westerns found the beds to be superbly comfortable. The breakfast provided was of an extremely high standard. Wouldn't be suitable for disabled or infirm guests as there are lots of stairs to climb. Reception is up a flight of stairs and then the bar and...

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Helpful?
Thank Sue M
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review, it’s always nice to receive such great comments about the hotel and staff. I will pass on your thoughts to the rest of the team and look forward in welcoming you back when you are next in the Manchester area. Kind regards Damon Yoxall General Manager

York, United Kingdom
Reviewed 3 September 2015

Stayed for 2 nights with my boyfriend over the bank holiday weekend and we had a lovely time. The staff (particularly those on reception) were very welcoming, friendly and helpful throughout our stay. We had booked bed and breakfast and had breakfast on the first morning which was lovely, and the waitresses were very friendly and accommodating. The room was...

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Helpful?
Thank bexy1809
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your recent stay with us. It’s great to hear that you enjoyed your stay, especially the great staff we have. I will pass on your thanks to everyone; look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Hallmark Hotel Manchester Willowbank

Address: 340 Wilmslow Road, Manchester M14 6AF, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $92 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hallmark Hotel Manchester Willowbank 3*
Number of rooms: 116
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Also Known As:
Best Western Manchester
Manchester Best Western
Hotel Style:
#36 Business Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hallmark Hotel Manchester Willowbank staff and other travellers.
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Questions? Get answers from Best Western Hallmark Hotel Manchester Willowbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wifi worked well on top floor ( 3rd)”
 of 5 bubbles jnb3774, 29 Nov 2016 | Read review
“Superior room.”
 of 5 bubbles Bluesboy52, 26 Nov 2016 | Read review
“Choose on the back rooms.”
 of 5 bubbles Boyoh, 21 Nov 2016 | Read review
“If you have to stay get a larger room and pay the extra.”
 of 5 bubbles Sir_TravelAlot_1987, 19 Nov 2016 | Read review
“Well I suppose room 76”
  • Seating area in bedroom
  • Desk in bedroom
 of 5 bubbles ballya2014, 14 Nov 2016 | Read review
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