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New Union Hotel

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Traveller (33)
Room & Suite (10)
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Overview
  • Excellent24%
  • Very good29%
  • Average21%
  • Poor8%
  • Terrible18%
Travellers talk about
“gay village”(19 reviews)
“canal street”(32 reviews)
Free Wifi
Non-Smoking Rooms
Bar/Lounge
Breakfast included
Airport Transportation
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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All reviewsgay villagecanal streetdisco downstairsclub pubcash depositexpect noisedoor keybathroom doorbasic roomclean towelsfriendly hotelbooked this hotelcomfy bednightlifeearplugs
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1 - 5 of 186 reviews
Reviewed 4 weeks ago

Bang in the middle of the city the location is fab but with a nightclub that is open to 4am it is very, very noisy. As the club closes the city wakes up so there is no respite. Rooms are small and bizarrely the TV...More

Thank Dale C
Response from Adele R, General Manager at New Union HotelResponded 3 weeks ago

Dear Dale, Thank you for taking the time to share your recent experience at our hotel. We are so glad you were pleased with the location, price and cleanliness of the hotel rooms. Your assessment of the noise is fair and advertise that the rooms...More

Reviewed 12 March 2018

Everything was terrible, from the toilet without hot running water on the sink, a very creepy spot in the paint on the wall, the most stupid tv spot ever seen, behind the bed, impossible to watch it. Also a matress very unconfortable, both me and...More

Thank Pietro C
Response from Adele R, General Manager at New Union HotelResponded 3 weeks ago

Dear Pietro, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is valuable to us. The bed was moved in anticipation of the TV being moved and that is sorted now. I can't see what you mean...More

Reviewed 11 December 2017 via mobile

Staff are rude as helllll, we paid for big rooms and we couldn’t move, my friends wanted to leave because they never even had space to iron, they upgrade one room and told me and my friend not to sleep on the double bed.. as...More

Thank misslaylaykay
Reviewed 1 November 2017

Stayed here pror to a meeting near Picadilly. I could hear the bar below me when I was sleeping, so I can imagine this is not the place to stay if you need complete quiet beneath you. It didnt' bother me much as it was...More

1  Thank yellingfore
Reviewed 29 October 2017

Positive: Staff friendly and helpful, bed comfortable, pretty decent shower Negatives: No toilet paper, bed side lamp not working, no heating when you wanted it Absolute negative: Yes it is above a pub - but the music was outrageously loud until gone 4am - absolutely...More

1  Thank winterstale2017
Response from Adele R, Manager at New Union HotelResponded 18 November 2017

Thankyou for reviewing our hotel, Your feedback is greatly appreciated. We are sorry to hear that you experienced difficulties with the heating, generally this is set to come on at a certain time but we do find a lot of guests tend to turn the...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Things to do
Bar/Lounge
Details
Price range
US$46 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$46 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (33)
Room & Suite (10)
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Room Tips
"Choose a different hotel"
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"If you want a good room, go to another hotel"
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"Don't stay if you are a light sleeper"
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"If you need a good nights rest - sadly I do not recommend this hotel"
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