We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Black Swan

139 reviews
Save
Traveller (21)
Dining (10)
Room & Suite (5)
Overview
  • Excellent53%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Wheelchair Access
Breakfast included
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (139)Write a Review
Filter reviews
139 results
Traveller rating
71
33
16
9
10
Traveller type
Time of year
LanguageEnglish
71
33
16
9
10
Show reviews that mention
All reviewssky tvpleasure of stayingvery pleasant staybeautiful roombreakfast was excellentwould stay againcar parkpremier innnippedpounds
FilterEnglish
Updating list...
1 - 5 of 139 reviews
Reviewed 26 December 2017 via mobile

We have been here twice in December once for a birthday celebration for 11 and on Christmas Day for 3. On both occasions the staff and food where faultless. Will definitely be back even if it’s just for the real ales and gin selection

Thank Neil P
Response from Black Swan R, General Manager at The Black SwanResponded 31 December 2017

Thankyou for taking the time to review The Black Swan, it is always important to hear feedback from our customers. We are really pleased to hear your enjoyed your visit and look forward to welcoming you back soon. Kindest Regards Andy Mallott General Manager

Reviewed 8 November 2017 via mobile

Stayed here a couple of times as it is handy for work in Birchwood . Very nice bar with good range of beers and wines. Restaurant has good food and friendly service although very young female staff prone to giggles and slight lack of food...More

Thank KirkbyLonsdaleBarsu
Response from Black Swan R, General Manager at The Black SwanResponded 31 December 2017

Thankyou for taking the time to review The Black Swan, it is always important to hear feedback from our customers. We are really pleased to hear your enjoyed your visit and look forward to welcoming you back soon. Kindest Regards Andy Mallott General Manager

Reviewed 23 October 2017

Overall we enjoyed our stay at the Black Swan. The only real problem we had concerned the TV, may not seem important but we are not night-lifers and enjoy the TV. When we arrived we were shown into a disabled room, OK and very handy...More

Thank PETER w
Response from Black Swan R, General Manager at The Black SwanResponded 31 December 2017

Thankyou for taking the time to review The Black Swan, it is always important to hear feedback from our customers. We appreciate your comments regarding the broken television and have since had it replaced. We would like to apologise for the inconveinence this may have...More

Reviewed 22 October 2017

It was a fantastic stay matched with a well furnished and comfortable room. A most helpful and friendly staff who have no trouble going that extra mile to help you. The food was very tasty and well priced. I had book bed and breakfast and...More

Thank Malta112014
Response from Black Swan R, General Manager at The Black SwanResponded 31 December 2017

Thankyou for taking the time to review The Black Swan, it is always important to hear feedback from our customers. We are really pleased to hear your enjoyed your visit and look forward to welcoming you back soon. Kindest Regards Andy Mallott General Manager

Reviewed 21 October 2017 via mobile

Fantastic as always.... Great to be able to bring our dog out and have a meal in a relaxed atmosphere . Gluten Free options excellent and easily recognised on the menu making you feel normal rather than looking at pages of allergen information . Thank...More

Thank Geraldine M
Response from Black Swan R, General Manager at The Black SwanResponded 31 December 2017

Thankyou for taking the time to review The Black Swan, it is always important to hear feedback from our customers. We are really pleased to hear your enjoyed your visit and look forward to welcoming you and your four legged friend back soon. Kindest Regards...More

View more reviews
PreviousNext
12345628
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (21)
Dining (10)
Room & Suite (5)
Questions & Answers
Get quick answers from The Black Swan staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"only went in one room so can't really say, not much view from our room"
Read review
"Pre book and discuss your requirements or pop in and check availability."
Read review
"Didnt have accommodation here"
Read review
"Just ask when booking"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing