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Premier Inn Manchester City Centre - Portland Street

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Premier Inn Manchester City Centre - Portland Street
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2,252 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Manchester City Centre - Portland Street
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Showing 2,201: English reviews
Reviewed 21 July 2015 via mobile

I've just completed a 3-night stay and chose a Premier Inn for the location, price and quality of basics (bed, soundproofing, etc). The breakfast, which I only had once, was reasonable value (though the berries were still frozen), but the real letdown was the appalling attention to room cleaning. I found on day 3 (of 4) that the bathroom hadn't...

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Helpful?
3Thank Sue T
Kelly P, Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Dear Sue T, Thank You for taking the time to review your stay with us. Firstly, I would like to apologise for the poor experience you had with regards to the cleanliness of your bedroom. Please be assured the receptionist you spoke to yesterday passed on your comments to the Housekeeping Manager and I to try and establish why this...

Manchester, United Kingdom
Reviewed 20 July 2015

What a great hotel, the staff there are amazing and will do anything to ensure you enjoy your stay. The rooms are great, clean and well cared for! The restaurnant although the carpets need replacing is a lovely place to sit, it looks over Oxford road. I watched the world go by eating my breakfast. I met the maintenance man...

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Thank Only-me-again-35
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thanks for taking the time to post such a complimentary review of your recent stay with us at Portland Street It is really nice to be able to feed back to the team that guests enjoy their time with us and that the hard work the team put in is really appreciated. We hope you come back to see us...

Elgin, United Kingdom
Reviewed 19 July 2015

restaurant staff were nice meals good but had to ask for towels there was no air conditioning in room no way of opening the window they didn't empty bathroom bin and didn't refill toilet roll even though they could see about only 3 pieces left no way off calling reception had to go down 3 floors when i booked i...

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Helpful?
Thank bennett640
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for your review I am very disappointed that we did not deliver our usual standards here at Portland Street. I would be very grateful if you could give me a call to discuss your stay further so that I can make sure this does not happen again. On a good note I am glad to hear you enjoyed...

Reviewed 15 July 2015

Ideal location for sight seeing,v comfortable rooms but bit noisy outside and beautiful dining room with good food,staff were excellent and very friendly,the hotel was easy get to from Piccadilly station

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Thank Meljac7
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for your feedback Its good to hear that you enjoyed your stay with us, We do try our best to keep noise to a minimum but as you can understand with a city centre hotel this is not always the case and traffic is continuous throughout the night. Maybe next time when you come to stay request an...

Warrington, United Kingdom
Reviewed 15 July 2015

You know what you are getting with a premier inn, good clean rooms, well located hotels and friendly staff. Manchester Portland Street did not disappoint. The refurbished rooms are great and although we were facing a busy main road, we could hear no traffic noise because of the good double glazing. Each time we asked staff for directions, they were...

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Helpful?
Thank Anthony C
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for your review and great feedback on your recent stay with us I am pleased to hear that you enjoyed your stay with us and found our staff to be very friendly and helpful, Our newly refurbished rooms are amazing and I am glad you enjoyed them. Hope to see you again soon at Portland Street

A TripAdvisor Member
1 review
Reviewed 15 July 2015

We were warmly welcomed by a receptionist called Kerry, she made us feel very welcome and put us at ease. Our air conditioning wasn't working so she moved us to a different room immediately and if she saw us looking lost she was at our side immediately!

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Thank A TripAdvisor Member
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for your review I an glad to hear that your problem was dealt with by our friendly reception team before it became an issue for you and your family. All of our team are at your service 24 hours. I hope you and your family will come and stay with us again.

Merseyside, United Kingdom
Reviewed 14 July 2015

I would definitely recommend this hotel, it is spotlessly clean, the staff are friendly and welcoming, and the choice of breakfast is good, also it is very handy for the Palace Theatre which is just around the corner.

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Thank john_mcgovern123
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for taking time to write a review I am delighted to hear that you enjoyed everything about your stay. Look forward to seeing you again when you next visit the theatre

Belfast, Northern Ireland, United Kingdom
Reviewed 14 July 2015

I’ve recently stayed in mentioned hotel above. We arrived around 11:30 in the morning and was informed that our room will not be available until 2o’clock, which was fine as we had places to go and things to do. However check in was unstaffed and a bit poorly run, we had pre-paid and checked in prior to arrival but were...

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Helpful?
2Thank Chris R
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for taking time to write a review. I am sorry to hear of the issues you encountered when staying with us recently. If you would like to discuss this further than I would be more than happy to speak to you, just give the hotel a call.

Weston-super-Mare, United Kingdom
Reviewed 13 July 2015

Great hotel, city centre location, bars and restaurants close by, outstanding friendly staffreception, bar and restaurant. Room as always clean and sparkling and comfy and for less than £50 per night. Breakfast a good feature no need to eat again until evening.

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1Thank johnowen2004
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for writing a review Its always good to hear that our guests have had a good comfy stay and enjoyed our premier breakfast. All the staff here at Portland street work really hard to ensure this happens the team are always delighted by the comments left by all the lovely guests that pass through our hotel. Hope to...

Gloucestershire
Reviewed 13 July 2015

This hotel was located, very clean and the staff were great. We were particularly impressed with the chap beavering away behind the bar, serving in the restaurant and then setting up for the next day's breakfast on Friday night. Great to see someone working hard and obviously enjoying doing it well. Room was quiet, clean and very comfortable. My son...

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Thank CutieSusy
Kelly P, Assistant Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review

Thank you for taking time to write a review. I Really like the caption does what it says on the tin at Premier Inn we all want to make sure our guests know what they are expecting when they visit any of our hotel, this is one of the reasons we have such loyal guests. I am delighted to hear...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally situated in the heart of Manchester, Piccadilly train station is just a 10 minute walk and there are tram links to Manchester Old Trafford stadium, Manchester City stadium, and Media City Uk. Attractions nearby include Canal Street, Oxford Road, Palace and Opera House theatres and lots of bars and restaurants. Passes for nearby gym facilities are available please enquire at reception. Parking is available at a discounted rate (approx £14.50 per over night stay) at the Q Park on St James St - M1 4LX. Voucher is available from hotel reception upon departure. Our Manchester (Portland Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 

Additional Information about Premier Inn Manchester City Centre - Portland Street

Address: The Circus 112-114 Portland Street, Manchester M1 4WB, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $91 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester City Centre - Portland Street 3*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, Priceline, Booking.com and Odigeo so you can book your Premier Inn Manchester City Centre - Portland Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Manchester City Centre (Portland Street) Hotel Manchester
Premier Inn Portland Street
Travel Inn Manchester
Hotel Style:
#5 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#11 Best Value Hotel in Manchester
#13 Business Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Manchester City Centre - Portland Street staff and other travellers.
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Questions? Get answers from Premier Inn Manchester City Centre - Portland Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one facing the courtyard. Very quiet!”
 of 5 bubbles Dottie007, 5 Dec 2016 | Read review
“If street noise is a concern, ask for a room facing way from the main road or on a higher floor.”
 of 5 bubbles houstongv, 1 Dec 2016 | Read review
“Rooms near the lift have a fast wi-fi and efficient.”
 of 5 bubbles elenbili, 25 Nov 2016 | Read review
“Get a room facing away from the roads!”
 of 5 bubbles 923Dan, 24 Nov 2016 | Read review
“3 floors - floor 1 has the most traffic as this where the bar and food is served”
 of 5 bubbles G7918RLmatthewg, 10 Nov 2016 | Read review
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