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Macdonald Manchester Hotel & Spa

PricelineUS$77*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$101*
US$77*
Great Deal
US$86*
US$83*
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Macdonald Manchester Hotel & Spa
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5,456 Reviews from our TripAdvisor Community

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Showing 5,382: English reviews
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Kalamazoo, Michigan
Reviewed yesterday NEW

The hotel itself is a nice property, convenient walking distance from train station. However, they have a long way to go to improve the customer service. With respect to the room, how can you leave only one hand towel everyday for a king sized room with two persons? And this was every day, for a five night stay. Regarding the...

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Helpful?
Thank jjmom53
Worcestershire, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed for two nights over the weekend. It was the holidays and also a wedding was being hosted by the hotel so it was very busy. Room was fine, bathroom clean, with a very comfy and large bed!! On arrival, we were informed that because we booked directly through the hotels website, we had £10 credit to spend in...

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Thank JH10JH
Reviewed 1 week ago via mobile

Brilliant hotel, close to everything! Paid £85 for a double room on booking.com and well worth the money, drinks and food were good, I don't know what else you could ask for, room is spacious and clean bed is comfy and all the amenities you could want, would 100% recommend, definitely returning

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Thank Gavcarys1
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Gavcarys1 Thank you for taking the time to complete a review following your stay at the Macdonald hotel and spa We are delighted you had a lovely stay and really appreciate the fantastic comments and 5 star review We look forward to welcoming you back to the hotel in the near future Kind regards Carlie Shiels Hotel Manager

Cheshire, United Kingdom
Reviewed 1 week ago

We used the hotel as a base for visiting friends and to attend a gig in the city. Parking is a bit of a faff, just location the car park but once found everything went smoothly. The room was lovely, nice and clean and beds were very comfortable. We really enjoyed the hotel and would love to visit again.

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Helpful?
Thank Paul H
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Paul H Thank you for taking the time to complete a review following your stay at the Macdonald Manchester hotel and spa I was so happy you had a lovely stay and the team were delighted to read your 5 star review. We appreciate your positive feedback We look forward to welcoming you back to the hotel in the...

Reviewed 1 week ago via mobile

I stayed on 12/4/17 I had let the hotel know that is was a birthday treat and James Turner & his staff made it a visit to remember, you are greeted with warmth by the reception staff processed quickly, the rooms are of a high standard and the hotel in general is very good, a slight gripe would be the...

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Helpful?
Thank Paul W
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Paul W Thank you for taking the time to complete a review following your stay at the Macdonald Manchester hotel and spa Thank you for such lovely comments and the 5 star review. We really do appreciate such positive feedback In regards to your comments about the lifts, we are just about to start refurbishing them this week. Hopefully...

London, United Kingdom
Reviewed 1 week ago

I stayed here this Bank Holiday which has just passed and I must say it was a slight disappointment! The room wasn't ready until 3pm, which was fair enough but we said if it becomes available before could they let us know. They did let us know around 1.30pm so we returned to the hotel to check in, to then...

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1Thank Jade A
Leeds, United Kingdom
Reviewed 1 week ago

From the moment I entered the mc'donalds hotel I felt extremely welcomed .All the staff made huge efforts to make myself and my daughter feel comfortable. The concierge imperticuler went out of his way to give useful advice on finding our way around Manchester and provided us with a map which came in very useful. Lovely hotel lovely staff and...

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Helpful?
1Thank sararobinson89
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sara Robinson89 Thank you for taking the time to complete a review following your stay at the Macdonald Manchester Hotel and Spa The team and I were delighted to read your lovely comments in regards to the service provided by the team. We really appreciate the lovely feedback, in particular about level care from the concierge team We look...

Walsall, United Kingdom
Reviewed 1 week ago

An absolutely appalling hotel. The staff have no knowledge of what customer service means. The hotel itself is dated and needs major TLC. Dinner on our first night was a huge disappointment due to the lag in bringing out dishes. Some people in the group had finished their starters when others had just received them. One of the members of...

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3Thank paalkaur
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest I am sorry to learn of your disappointment with your recent stay I would very much appreciate it if you could send your contact details to hm.manchester@macdonald-hotels.co.uk so that I can contact you personally to discuss your review. Please be assured I will be completing a full investigation into your complaint I look forward to hearing from you...

Hertfordshire, United Kingdom
Reviewed 1 week ago

Located fairly close to Manchester Piccadilly station, the hotel offers a great base for business travellers and leisure visits alike. The room was large, clean, quiet and comfortable. The bar gets busy and offers a decent choice of beers. The meals we had during business meetings were very good and delicious.

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Helpful?
Thank travelvasi
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Travelvasi Thank you for taking the time to complete a review following your stay at the Macdonald Manchester Hotel and Spa Myself and the team appreciate you taking the time to leave such positive feedback in regards to the hotel facilities. Your comments are very much appreciated Kind regards Carlie Shiels Hotel Manager

Reviewed 1 week ago via mobile

Having visited me in Manchester over the past 4 years my parents have always enjoyed their stay at this hotel. However needless to say this time was not up to standard by far! Upon arrival they had a lengthy wait to check in the staff were unhelpful and the service was rushed. The lifts were a problem and there were...

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Helpful?
2Thank Lauren B
GenManManchester, Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Lauren B Thank you for taking the time to complete a review following your stay at the Macdonald Manchester Hotel and Spa I really do appreciate the feedback and I am extremely disappointed to read your comments in regards to your stay. I would very much appreciate it if you could send your contact details to me at hm.manchester@macdonald-hotels.co.uk...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $132 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#5 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#27 Romantic Hotel in Manchester
#28 Luxury Hotel in Manchester
#42 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Manchester Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Manchester Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't even bother staying here. Stay well away.”
paalkaur, 16 Apr 2017 | Read review
“Great for concerts at the Apollo.”
AJSWT, 10 Apr 2017 | Read review
“Think why you have chosen this hotel ....”
VickiW664, 9 Apr 2017 | Read review
“Go high and book a suite for the space.”
301yvonnem, 3 Apr 2017 | Read review
“High floor, front view.”
SoulgirlCarnforth, 28 Mar 2017 | Read review
5 of 5
Priceline
US$77* /night
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Booking.comUS$86
Expedia.comUS$83
HotelQuicklyUS$101
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*Disclaimer
Prices are for 1 room, 2 adults
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