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We stayed in Cerise for one night (a couple plus an infant). The room was clean and of good size, so was the bathroom. A furnished kitchen area was a nice surprise - will work well for guests planning longer stays. There is a free...More
1 Thank Krzysztof S
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 3 October 2017
Thank you very much ! We are delighted that you took the time to share your satisfaction regarding our residence, and the behavior of our staff. All the CERISE team will be happy to welcome you if you renew your stay in Strasbourg....More
On entering the room I checked the furnishings. In the wardrobe I moved a blanket aside and an insect, which looked like a silverfish, ran out. I pulled the mattress away from the wall and two spiders ran out. I decided to look under the...More
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 4 weeks ago
Following your stay with us, our staff would like to thank you for taking the time to review your experience. We are truly sorry that the cleanliness and level of service were not up to your expectations and would like to express our...More
Location was good only a short tram ride into centre room was ok clean but it was so hot in the room even though it was not hot weather the window only opened a little and did nothing to cool the room down breakfast was...More
Thank Valerie S
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 6 October 2017
We are grateful to you for sharing your feedback. We are open to new ideas so if you lacked of something at the breakfast, do not hesitate to tell us. We look forward to welcoming you again in our residence.
Hot, hot, hot. One fan. Parents and 2 kids. Nobody got a good nights sleep. Was so uncomfortable. Would never stay here again. Desk staff didn't seem very friendly either. Guess you get what you pay for.
Thank david q
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 12 July 2017
We are sorry to know that you did not enjoyed your stay, because of the heat. We hope that you will change your mind and feel able to stay with us again, when the temperatues will be fresher.
The CERISE Staff.
It's one a.m. and since there's no air-conditioning, we must keep the windows open in this stifling heat. Consequently, we have to listen to the party of the long term residents now sitting en masse outside the front door of the 'hotel'. When we saw...More
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 7 July 2017
Your charges are serious. We never did misleading advertising. Our property is an apartment hotel which welcomes as well as tourist for one or two nights, as the people for longer duration (for studies for example). When did we not fulfill our promise?...More
US$51 - US$576 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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