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It was 30 degrees Celsius outside and the room had no air-co. It was to hot. After a day of hard work, i expected to cool down, but this was a nightmare. The rooms where not clean at all. I will never come back here.More
1 Thank Giel1986
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 2 weeks ago
We are sorry to read that your stay at CERISE fell short of the standards you expected. We sincerely apologize for the inconvenience. Your comments will allows us to take the necessary steps and avoid another occurrence of the problems you have met....More
I stayed there with my boyfriend last summer for a day and it definetely worthed the money. The staff was nice and helpful, the room was big enough and clean, the bed really comfy. We also had a kitchenette in the room, which was very...More
1 Thank Nicoleta D
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 22 March 2017
Dear Nicoleta D,
Thanks for reviewing your stay. We are delighted to read that you enjoyed your stay, and that you were impressed by the room. We look forward to welcoming you again.
The CERISE Staff.
The room was spacious with a fridge and microwave, which was very practical. The cleanliness of the bathroom was much appreciated. The hotel team was friendly and ready to provide assistance to guests.
I stayed in the hotel in July so it was extremely hot....More
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 9 August 2016
Thanks for sharing your feedback. We are happy that you enjoyed the space, the cleanliness and the behavior of our staff. On the other hand, we are sorry to read that you were bothered by the heat. We lend fans on simple request...More
The room was really basic, which is okay for the price, however there were some problems to mention:
- the shower is so so small, even for one person!
- there was a strange sound at night, as if from a pipe, which was a...More
1 Thank Karen S
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 7 June 2016
Dear Karen S,
Thank you for taking the time to share your feedback with us. We took good note of all your comments about what displeased you during your stay. We made a point with our team regarding the hairdryer, so that the situation does...More
While I did expect the room and bathroom to be small, I did expect to have a clean bathroom. The walls and the floor of the bathroom were filthy. We refused to even use the toilet paper. The beds were small but clean. They did...More
US$50 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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