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Hotel Chateau de Pourtales

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Traveller (203)
Room & Suite (38)
Dining (4)
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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“main building”(5 reviews)
“hotel chateau”(2 reviews)
“tarte flambee”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
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Traveller rating
30
21
9
2
0
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LanguageEnglish
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30
21
9
2
0
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All reviewsmain buildinghotel chateautarte flambeeno elevatorexcellent breakfastcroissantsdowntown strasbourgnext morninglarge roomnice hotelon footthe hotel staffannexweddingportalestramcentre
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1 - 5 of 62 reviews
Reviewed 3 April 2018

While the chateau is outside the city, it offers a beautiful setting, great atmosphere, and a wonderful staff. I would recommend the chateau to anyone who values the character of an experience over utilitarian convenience!

Review collected in partnership with this hotel
Thank erice201819
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 13 April 2018

Dear erice201819, What a pleasure to read your review! We are very happy that you enjoyed your stay with us and we hope to welcome you again soon, Château de Pourtalès Team

Reviewed 27 February 2018

The hotel is authentic with its castle environment, and location in the middle of the forest. Even the entrance road to the hotel makes you travel in time. However, the hotel itself is old and not well pre-served. I was here with a friend for...More

Thank Youssef T
Response from Charlotte W, Réceptionniste at Hotel Chateau de PourtalesResponded 8 March 2018

Dear Youssef, Thank you for taking the time to leave a review. We are delighted that you have enjoyed the environment offered by the Park. Your well-being is our priority and we reiterate once again our apologies for the fire alarm that sounded in the...More

Reviewed 22 January 2018

Friendly staff, comfortable but small rooms. Unfortunately poorly soundproofed so you could hear everything what happened the room next to you (we stayed on the second floor). Breakfast was average but still good. The park where the hotel is located is beautiful! Wellness area was...More

Thank annedeiss
Response from Charlotte W, other at Hotel Chateau de PourtalesResponded 1 February 2018

Dear Anne, Thank you for taking the time to leave us a comment. We are delighted to know that you have appreciated the quality of our services and the peaceful atmosphere. However we are sorry that the restaurant located at the entrance of the Park...More

Reviewed 20 January 2018 via mobile

This was one of the most bizarre hotel stays we have had. We arrived on a cold wet (sleeting/snowing) evening. It was with some difficulty that we found the right entrance - this included going in one door to be told that we had to...More

Thank MDH19VS
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 5 February 2018

Dear Guest, Thank you for taking the time to leave us a comment. We are sorry that you did not feel well among us; unfortunately as you pointed out at the bottom of your comment the bad weather of winter has taken part into this...More

Reviewed 30 December 2017

Clean, comfortable, quiet stay, just a few minutes away from the madding crowds at the Strasbourg Christmas markets. The wine lounge and spa area were outstanding additions; loved the salt bed and thoroughly enjoyed the best steam room of our trip (and we visited several...More

Review collected in partnership with this hotel
Thank Kathy B
Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 2 January 2018

Dear Kathy, Thank you for your comment and your recommendation. What a pleasure to read that you so much enjoyed your stay among us and that we have met your expectations :) We hope to welcome you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Refrigerator in room
Things to do
Bar/Lounge
Spa
Details
Price range
US$100 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Strasbourg
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Strasbourg
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (203)
Room & Suite (38)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Ahmed S
17 December 2017|
Answer
Response from Charlotte W | Property representative |
Dear Sir, Château de Pourtalès is located at 5 kilometers from the city center. By car you can get to the center in 10 minutes. We remain at your disposal for any information!
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Google Translation
Room Tips
"Room 2 has a small (tiny) balcony"
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"The Annex rooms are newer but main Chateau rooms are on average larger. We prefer the Annex rooms as we have..."
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"Try and get into the main building"
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"Keep shutters shut and the room will be cool good restaurant at the gate house on the main drive only five..."
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