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Mercure Strasbourg Centre

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635 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 4 days ago NEW

Thank Paul A
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Hamilton, United Kingdom
Reviewed 1 week ago via mobile

Great location, quick and helpful staff at reception, good choice for Breakfast, if you can't find something you like I'd be very surprised. The rooms tbh aren't great but perfectly adequate, would have preferred proper tea cups to paper ones though, not much to expect from a 4* hotel. No bar as such, just a choice of drinks at reception....

Thank Nilfheilm
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear guest, My staff and I thank you for sharing your opinion after your stay at the Mercure Strasbourg Center. We are happy that you had a good time in Strasbourg. Now it's Christmas time and Christmas-markets are open until 24th of december ! See you soon in Mercure Hotels again, Kind regards, Nathalie Peter Manager

Alexandra Headland, Australia
Reviewed 26 October 2016

We travel a lot. Sometimes we splash out for a memorable experience in an expensive hotel. Many times we look for quality at a reasonable cost. Always, we are looking for value for what we pay. Recently, we are starting to have grave doubts about how some hotel chains decide on their star rating and in fact what guidelines they...

Thank Rossetliz
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear all, we thank you for sharing your feeling after your stay in our hotel. We are happy that you think that our staff is friendly and helpful, because they work hard every day to make you enjoy your stay. You're right, we are in the city center of Strasbourg, and you can also visit all the old town on...

Nicosia, Cyprus
Reviewed 23 October 2016

Very good service, excellent location, cleanliess and sleep quality! I would certainly stay again during my next visit to Strasbourg! If I would suggest something that would be the availability of a breakfast pack (eg. a cofee and a croissant) for early morning leavers.

Thank Yiannis S
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Yiannis, Thank your for your kind comment, your time, and your excellent suggestion. It is very helpfull for us, in order to increase the satisfaction of our guest. See you soon in Strasbourg ! Kind regards, Nathalie Happy Manager !

Fayence, France
Reviewed 21 September 2016

We booked our hotel online and requested, if at all possible, early check in and on site parking. We arrived late morning from Basle and the staff made extra efforts to get us into our room. Fortunately, we were early and we were able to park in the hotel garage which is important in Strasbourg because parking in town is...

Thank Whitebeard83
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Whitebeard83, We thank you very much for your kind remarks concerning you stay in our hotel Mercure Strasbourg Center. I will transmit all the staff your comments ; they will be happy to see that their day-to-day efforts contribute to your satisfaction. We hope we will welcome you soon again in Strasbourg, Kind regards, Nathalie Peter Manager

Berlin, Germany
Reviewed 16 September 2016 via mobile

I think there is not much you can do about pricing in Strasbourg during Parliament week, however this Hotel was also a bit disappointing due to: missing Spa / no Gym (4*??) and the rather unusual situation that I was locked in the morning I wanted to check out to catch my train and waited for almost ten minutes until...

Thank Mitweltler
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Sir, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We beg you to accept our sincerest apologies for your unusual misadventure. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you...

Overland Park
Reviewed 15 July 2016

Hotel was good. Located where everything was located close by for walking. The street directly in front seemed a little seedy, but walk less than a block away and you're on the main street of the shopping and restaurant area that goes directly to the river. Our roup took a river cruise that actually circles the city, but in the...

Thank jcle5
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Hello, Thank you very much for taking time to give us your feelings about your stay in Mercure Strasbourg Center. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon, maybe for the Christmas market in Strasbourg ? Best regards, Nathalie Peter Manager

Zurich, Switzerland
Reviewed 29 June 2016

Weekend trip with our dog! Nice hotel, well located, good service, clean rooms, mattresses were bit used! I had the impression I'm rolling out of the bed (room 508)! Easy and fast check in and out! Silent!

Thank mirela227
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Mirela, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,...

Reviewed 8 June 2016 via mobile

Location: the hotel is in the center of the Strasbourg, at walking distance from main attractions. A big tram station nearby offers an easy access to all parts of Strasbourg. Rooms: recently renovated, with a comfortable bed, air conditioning and a nice decoration. The effect is cosy, fresh and pleasant. Wifi: free, and reasonably fast Breakfast: served in the 7th...

Thank angelbe
Basingstoke, United Kingdom
Reviewed 1 June 2016

Very good central location with secure parking. The rooms are looking a little tired and the carpets could do with a deep clean. The bar area was packed with a function on so had to go elsewhere. The breakfast was the usual buffet style with good choice.

Thank karen c
Nathalie P, Directeur général at Mercure Strasbourg Centre, responded to this review

Dear Karen, Take you for your recommendations and advices. Please note that the Mercure Strasbourg Center is connected with the hotel Sofitel Strasbourg Grande Ile, that provides a bar "Link", also for our guests. We hope we'll see you soon again in Strasbourg. Kind regards, Nathalie Peter Manager

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Strasbourg Centre is ideally located in the heart of Strasbourg, close to Notre Dame Cathedral, the picturesque Petite France area, shops and the TGV train station. ... more   less 

Additional Information about Mercure Strasbourg Centre

Address: 25 rue Thomann, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $142 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Centre 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Mercure Strasbourg Centre Hotel Strasbourg
Accor Strasbourg Centre
Hotel Style:
#20 Luxury Hotel in Strasbourg
#23 Business Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Strasbourg Centre staff and other travellers.
3 questions
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Haverhill, Massachusetts
2 months ago

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Questions? Get answers from Mercure Strasbourg Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booking online is less expensive but not by much. Location is on a quiet street next to the river.”
 of 5 bubbles 361augustuss, 19 Aug 2015 | Read review
“Request a room not on the 6th Floor”
 of 5 bubbles 116veronicac, 18 Jul 2015 | Read review
“6th floor - quiet. And breakfast is on the top floor (7th)”
 of 5 bubbles dylan3spot, 5 May 2015 | Read review
“Don't stay here. Rooms are run down and old and tired.”
 of 5 bubbles chrisb748, 7 Dec 2014 | Read review
“Rooms on the 6 floor”
 of 5 bubbles aalthausen, 1 Sep 2014 | Read review
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