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Best Western Grand Hotel Francais

511 reviews
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Traveller (134)
Room & Suite (133)
Dining (44)
Overview
  • Excellent37%
  • Very good46%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Multilingual Staff
Pets Allowed
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (511)Write a Review
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86
87
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2
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86
87
32
5
2
Show reviews that mention
All reviewsrue du templegreat locationquiet side streetfresh orange juicecomfort roomline bustourist officewithin walking distancebreakfast areaseparate roomcoffee makerfront desk staffthe main shopping areabreakfast was includedcomfortable bedexcellent hotelfirst floor
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1 - 5 of 212 reviews
Reviewed 3 weeks ago

Convenient location with easy access to nice parts of Bordeaux. Outstanding staff who were quite helpful with a misplaced article situation. Handled nicely and with discretion. Breakfast was nearly excellent and the room comfortable and business-friendly.More

Thank jlclements99
Response from GrandHotelFrancais, Responsable réception at Best Western Grand Hotel FrancaisResponded 2 weeks ago

Dear Sir, Thank you for posting this nice comment and wish you a happy new year! We are happy to see that you appreciated your stay with us and I hope you enjoyed our beautiful city. We hope to see you again soon. Kind regards....More

Reviewed 27 November 2017 via mobile

Clean, comfortable bed, nice towels and great breakfast. All the staff were delightful and very helpful. Easy walk into the city. Parking a 10 min walk to multi story ,clean and new parking facility and only €19 a night.More

Thank Annettew56
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 28 November 2017

Dear Annette, Thank you for posting this nice comment. I'm happy to see that you appreciated your stay with us and I hope you enjoyed our beautiful city. The reduction in the public car park "Les Grands Hommes" is a real advantage for our guests...More

Reviewed 16 November 2017 via mobile

This hotel is well situated on a quiet street yet within walking distance of everything in the old city. The staff was helpful and welcoming. The breakfast was fabulous with homemade cakes, pastries, meats, cheeses and freshly squeezed orange juice. The rooms are clean but...More

1  Thank JoanHagedorn1
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 17 November 2017

Dear Joan, Thank you for posting you comment on Tripadvisor. We are glad to see that you really appreciate your stay with us. I will forward your feedback to the entire hotel team, and especielly to Patricia and Nana, our two perfect ladies from the...More

Reviewed 14 November 2017

I took the advice of Trip Adviser reviewers and booked our stay at the BW Grand Francais. We loved it! Centrally located but on a side street, footsteps away from the public transportation, sumptuous breakfasts, nice big rooms, comfortable beds. We also decided to order...More

Thank llmjmd
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 17 November 2017

Dear sirs, We are grateful that all of those good comments encouraged you to book our hotel. Guest reviews are our first "best sellers", that's why it is important to care. We wish that many of people will be convinced too. We are happy to...More

Reviewed 13 November 2017

We stayed at the Best Western hotel which was perfectly located to walk around the center of the city. The front desk staff was very friendly and helpful. The breakfast was excellent. It included all kinds of breads, pastries, fresh juices and other delicious items.

Thank Aniana M
Response from BWGHF, Directeur général at Best Western Grand Hotel FrancaisResponded 17 November 2017

Dear Aniana M, Thank you for posting your good feedback regarding your stay in our hotel. We hope to see you again soon ! Kind regards. F. Auriacombe Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Meeting Rooms
Room amenities
Air Conditioning
Details
Price range
US$148 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Bordeaux
#15 Business Hotel in Bordeaux
Room types
Non-Smoking Rooms
Details
Price range
US$148 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Bordeaux
#15 Business Hotel in Bordeaux
Room types
Non-Smoking Rooms
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Traveller (134)
Room & Suite (133)
Dining (44)
Hotel & Grounds (143)
Bathroom (7)
Questions & Answers
Ask a question
JohnPratt88
20 June 2017|
Answer
Response from SGTTW | Reviewed this property |
Parking is not available at the hotel. The rooms had air conditioning
0
Votes
Sheila2353
11 April 2017|
Answer
Response from Razvan A | Reviewed this property |
A public parking is available at few minutes to walk. No need to book a place there but you must pay for it. Otherwise, you may reach Bordeaux by TGV (high-speed train) in about 2 hours from Paris since recently ;)
0
Votes
James H
13 September 2016|
Answer
Response from Jennifer G | Reviewed this property |
Yes it is
0
Votes
Room Tips
"Rooms in the rear are quieter."
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"A room at the front, preferably high up will give a better view"
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"A higher floor overlooking the street is quiet and ours came with a small balcony."
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"I had a room in the back of building, no noise. The hotel is not in a busy street,.."
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