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BEST WESTERN Gare Saint Jean

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#16 of 173 Hotels in Bordeaux
Certificate of Excellence
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BEST WESTERN Gare Saint Jean
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476 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Reviewed 4 days ago NEWvia mobile

We chose this hotel because it is opposite the train station. It was a five minute walk with our suitcases. The staff were welcoming and the room was nice. There were a couple of restaurants opposite the station which made it easy to have dinner and breakfast before we collected our hire car the next day. Very convenient and would...

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Helpful?
Thank kangafrog
Ferrals-les-Corbieres, France
Reviewed 1 week ago

We have stayed at this hotel now twice in the last 6 months. It is most conveniently situated in Bordeaux, opposite the main railway station, and sufficiently on the periphery of the centre to allow ease of access if arriving by car. The nearby trams provide frequent and swift transfer to the centre of Bordeaux. It has been, and is...

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Thank Medecin15
Perth
Reviewed 1 week ago via mobile

Conveniently located within walking distance of the main train station and a few tram stops from the city centre. Spacious bathroom and well appointed room Breakfast was 14 Euros and parking available at 15 Euros though spaces are limited and need to be booked. Staff were very friendly and helpful Would stay here again without hesitation.

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Thank JohnPPerth
Bristol, United Kingdom
Reviewed 1 week ago via mobile

Location is really great, so easy to get to and from airport. Nice hotel, room quite small, even for London standards! But clean and everything you could need. Renovations were going on, so there were some noise. I would have appreciated an email before to let me know about this. We also didn't get the ear plugs or note of...

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Thank Marie S
dublin
Reviewed 2 weeks ago via mobile

Just returned from Bordeaux, where we stayed at this hotel. The room was very clean and comfortable. The size was average for France. Everything worked in the room. There was even a nepresso coffee maker. The hotel is in an excellent location for travel to the town. It is right beside the train station. The tram line runs past here...

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1Thank lizleonardDublin
Oxford, United Kingdom
Reviewed 29 November 2016

Comfortable and clean rooms in modernised old building. Busy area near the main station but convenient for intercity trains, buses to airport, and trams/buses to historic centre. Some good restaurants nearby but very easy to take tram to main centre with its many good places to eat. However, the staff made this a hotel that stands out; everyone from reception,...

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Thank Ollie46501
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Guest, All the staff join me to thank you very much for the excellent note and comment you gave us. This is rewarding to have a very good feedback from guest, it helps us to continue to provide good services. We hope to welcome you again in the future. Best regards, Bérénice Lacour

Bury St Edmunds, United Kingdom
Reviewed 18 November 2016

This was my third stay at this hotel and was I surprised to be given my previous room 103 again on my stay this time. The hotel is well located being just a 5 minute stroll from the railway station. It is handy for the tram in to the city centre with a stop 3 minutes away at Tauzia. The...

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Thank rayraynewby
royalstjean33, Manager Assitant at BEST WESTERN Gare Saint Jean, responded to this review

Dear Sir, We thank you for taking the time to share your experience. We are pleased to count you in our regular guest. We know that works are very inconveniant mostly when you stay in the hotel during the day to work. We have communicate to the workmen to explain them that it is very important that they work quiet...

Los Altos, California
Reviewed 18 November 2016

This hotel is half a block from the train station. The tram station is block away and it is quick and easy to get to the town center. The Royal st Jean is nicely decorated. The rooms are small but contain all that is needed, even a Nespresso coffee maker. The wonderful Breakfast is extra charge, but serves hot and...

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Thank CAmom56
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Customers, We really thank you for taking the time to share your experience in the hotel and are happy to read that you enjoyed your stay. Your Survey is essential for us and help us to provide a certain quality of services. We hope to welcome you again in a soon future. Best regards, Bérénice Lacour Manager Assistant

Vienna, Austria
Reviewed 9 November 2016

I had booked a room for Bordeaux over an internet portal and lost the confirmation of my booking. The receptionist at Best Western was extremely friendly and helpful in this chaotic situation. The room was super. Small, but very pretty and tidy and recently renovated. Breakfast was good too. I can really recommend it!!

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Thank LucyTTT
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Madam, We really thank you for the time you took to share your experience in the hôtel. It is important to us to have our opinion to improve our services and are happy that you appreciated it. We hope to welcome you again in the future. Best regards, Bérénice Lacour Adjointe de Direction

Poitiers, France
Reviewed 20 October 2016

Advantages - location, good walk to Market des Capucins, flea market (a must), cafes and restaurants around, Carrefour supermarket. Well managed reception, quiet rooms with good TV, air conditioning THAT WORKS!, reasonable breakfast choice, Disadvantages are the small rooms (and tiny bathrooms, without bath). Sadly, this is a trend throughout Europe with rooms remodelled to maximise capacity. Those suffering from...

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Thank Alan W
royalstjean33, adjointe de direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Customer, We thank you for taking time to complete a Survey concerning your stay in our hotel. We are pleased to see that you liked your stay and hope to see you again in the future. Best regards, Bérénice Lacour Manager Assistant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Mansion of the 18th century offers guests a new reception, a lounge bar, a breakfast room and a library. The hotel highlights the heritage of the Bordeaux region through the creation of a cellar area that is conducive to the discovery of local wine estates, all in a cozy atmosphere, cozy with a modern twist. Located 10 mm or 30 mm tram walk along the banks of the Garonne, the tourist heart of Bordeaux. A courtesy tray with Nespresso coffee machine in the room, free wifi, a buffet breakfast of homemade products, business corner accessible 24h / 24h and a library for relaxation and reading. ... more   less 

Additional Information about BEST WESTERN Gare Saint Jean

Address: 15 Rue Charles Domercq, 33800, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: $120 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gare Saint Jean 3*
Number of rooms: 37
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Also Known As:
Best Western Royal Saint Jean Hotel Bordeaux
Best Western Bordeaux
Best Western Hotel Bordeaux
Hotel Style:
#8 Business Hotel in Bordeaux
#17 Romantic Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gare Saint Jean staff and other travellers.
10 questions
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East Horsley, United Kingdom
3 months ago
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8 months ago
Modesto
over a year ago
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over a year ago

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Questions? Get answers from BEST WESTERN Gare Saint Jean staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lift does not reach the 4th floor if you are disabled.”
 of 5 bubbles Medecin15, 12 Jan 2017 | Read review
“Disabled room is very big and convenient.”
 of 5 bubbles Daveybick, 18 Sep 2016 | Read review
“Book well ahead as it is very popular with intercity train travellers”
 of 5 bubbles nickot983, 22 Aug 2016 | Read review
“The neighborhood isn't great, be prepared! Quick tram to center city is cheap and quick”
 of 5 bubbles KSquared37, 19 Aug 2016 | Read review
“As noted, all rooms are excellent (not large) and well glazed so I was aware of no external noise.”
 of 5 bubbles B4919KFrichardc, 4 Aug 2016 | Read review
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