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Traveller (253)
Room & Suite (214)
Dining (78)
Overview
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“la reserve”(26 reviews)
“in town”(12 reviews)
“nice hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (787)
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123 results
Traveller rating
51
49
14
9
0
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LanguageEnglish
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51
49
14
9
0
Show reviews that mention
All reviewsla reservein townnice hotelswimming poolup hillcliff topclosed duewaves breakingwonderful settinghotel advertisescoastal walkout of seasonmin walkst jeangreat positionnice roomresidence
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1 - 5 of 123 reviews
Reviewed 4 weeks ago via mobile

The view and setting of this hotel is great! Overlooking the Atlantic Ocean, listening to the waves crashing, etc. It lies high on a hill, some 15-minute walk (or 5-min drive) from the town. If you prefer serenity before action, this is a good place....More

Thank Jonny S
Response from Marie-Eugénie H, Directeur général at La ReserveResponded 3 weeks ago

Dear Jonny, Thank you for your great comment! Very delighted that you have enjoyed your stay at La Reserve, especially the situation of the hotel. We appreciate your feed back and your recommendation. We are looking forward to welcoming you for a new stay. Kind...More

Reviewed 9 June 2018 via mobile

Just back from La Reserve. Cannot praise staff and food highly enough. Great location with easy access to the town which is a lovely place to visit. There were six of us in our party and we all would like to go again

1  Thank Paul E
Response from Marie-Eugénie H, Directeur général at La ReserveResponded 16 June 2018

Dear Paul, Thank you for your feed back and comment. We do appreciate your touching words for the staff and the Kitchen work. Looking forward to welcoming you for a new stay. Best Regards,

Reviewed 31 May 2018

A little hard to find there were road works going on. Staff friendly, We had an apartement with view of the ocean, swimming pool and tennis courts. You are on the hillside, just a short walk into town, do remember it is up hill on...More

Thank Marcia M
Reviewed 18 October 2017

We were very positively surprised by our two night stay in La Reserve. The view to the Atlantic sea from the garden and the dinner table is so relaxing. The feeling of care and quality of the "small details" made the difference. The nice 20...More

Review collected in partnership with this hotel
Thank Tobias E
Response from Marie-Eugénie H, Directrice at La ReserveResponded 7 November 2017

Dear Tobias E, Thank you very much for your comments. We would be very happy to welcome you for your next stay in St Jean de Luz. Kind regards

Reviewed 12 October 2017 via mobile

Very good room, clean, quiet. Amazing view from room and garden; perfect service, professional and very friendly staff; fantastic restaurant with amazing food! Perfect! Perfect! All perfect! All 5 stars!

Thank wendyzhangjun
Response from Marie-Eugénie H, Directeur général at La ReserveResponded 15 October 2017

Dear Wendyzhangjun, Thank you for your comments, we hope to welcome you again very soon!

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$161 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Saint-Jean-de-Luz
#3 Green Hotel in Saint-Jean-de-Luz
#4 Family Hotel in Saint-Jean-de-Luz
#6 Romantic Hotel in Saint-Jean-de-Luz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$161 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Saint-Jean-de-Luz
#3 Green Hotel in Saint-Jean-de-Luz
#4 Family Hotel in Saint-Jean-de-Luz
#6 Romantic Hotel in Saint-Jean-de-Luz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (253)
Room & Suite (214)
Dining (78)
Pool & Beach (25)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Posting guidelines
Room Tips
"Outside room with view over the sea"
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"Pay the extra for a higher sea view room."
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"If you value air conditioning, check that its activated before booking."
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"Suite 22 - upgrade from ground floor terrace/garden access.Ideal if you have a dog.The regular room was as..."
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