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Mercure Rennes Place de Bretagne

442 reviews
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Traveller (65)
Room & Suite (32)
Dining (11)
Overview
  • Excellent7%
  • Very good24%
  • Average37%
  • Poor22%
  • Terrible10%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Bar/Lounge
Multilingual Staff
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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All reviewsbreakfast buffet was very goodold towncroissantsshort walkbedroommetrobretagnestation
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1 - 5 of 62 reviews
Reviewed 10 December 2017

This was meant to be a restful weekend away. We pre-booked a double room for two people for two nights. Our room had towels for only one person. The hairdryer (a fixed wall attached one) had been removed and the staff at reception couldn't workout...More

Thank dat_12
Response from Cyrielle N, Responsable relations clients at Mercure Rennes Place de BretagneResponded 14 December 2017

Dear, We thank you for your comment. Indeed, your dates of stay correspond to "Transmusicales" in Rennes. This is a music festival taking place throughout the city, concert hall, bar, streets .... It is therefore impossible for us to act for noise because this festival...More

Reviewed 20 September 2017

The hotel is in need of some updates. The rooms are pretty old; and the air conditioning units are in disrepair. It is in a good location for walking around...old town is only 10 minutes away at most. The staff were friendly and the breakfast...More

Thank Kristopher M
Response from Cyrielle N, Responsable relations clients at Mercure Rennes Place de BretagneResponded 21 September 2017

Dear Kristopher, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rennes Place Bretagne. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...More

Reviewed 11 July 2017

We stayed here for one night (had intended on two but decided when we saw the accomodation we wouldn't) whilst touring Brittany. On arrival I found I couldn't get my car in the Garage as the entry/exit is extremely tight and on a very steep...More

Thank MikeW3750
Response from Cyrielle N, Responsable relations clients at Mercure Rennes Place de BretagneResponded 13 July 2017

Hello Mike, Thank you for taking the time to share your experience with us. Our hotel is located in the heart of the city center and we are fortunate to be able to offer underground parking and secure outdoor parking. The car park is not...More

Reviewed 25 June 2017

It was hot. The hotel did not advise us on checkin that the airconditioning was not working in the entire hotel. Next morning the duty manager said he would find a hotel with working a/c. We asked about a fan. His reply: did you not...More

Review collected in partnership with Accorhotels.com
Thank 239logan
Response from Cyrielle N, Responsable relations clients at Mercure Rennes Place de BretagneResponded 27 June 2017

Dear, Thanks to had taking time for your review. Please accept our apologies for our air conditioning problems. We understand your complains and we try to resolve this as soon as possible. Best regards.

Reviewed 30 May 2017

Very poor attendance. Not provided what was expected and requested prior in the reservation. Air conditioning not working in the room. Nothing was done to support in any of the problems faced in that moment.

Review collected in partnership with Accorhotels.com
Thank muniquemazzei
Response from Cyrielle N, Directeur général at Mercure Rennes Place de BretagneResponded 7 June 2017

Dear, Thanks for your review. Unfortunately we can not repair our air conditioning system ourselves, we are obliged to wait for the intervention of a technician. Best regards.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Multilingual Staff
Babysitting
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$72 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Rennes
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$72 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Rennes
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (65)
Room & Suite (32)
Dining (11)
Hotel & Grounds (68)
Bathroom (7)
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Room Tips
"Don't stay on a Friday or Saturday!!"
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"Room 153 overlooking the road, due to broken air con had to sleep with French Doors open so had constant..."
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"Get rooms in higher floors"
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"Rooms facing Quai Lamennais have lovely views"
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