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L'Hotel

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#13 of 26 Hotels in Chartres
Certificate of Excellence
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134 Reviews from our TripAdvisor Community

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Showing 65: English reviews
London, United Kingdom
Level Contributor
254 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 November 2015

In September I booked 3 rooms here for October 31st but then cancelled one room 3 days later. Arrived as planned only to find the hotel closed 23rd Oct to 1st Nov. Had to find an alternative hotel after a long day travelling. Queried it with the hotel who said they made a mistake and cancelled the whole booking, to... More 

Helpful?
Thank keithhd888
Fabienne E, Gérant at L'Hotel, responded to this review

Dear almost-customer, We are very sorry about the inconvenience caused by the reservation procedure; meanwhile, please note that the problem does not come from our reservation system, but from the online booking website you used. It cancelled the three rooms on our system, and with this kind of external booking we had no way to know that you had originally... More 

Wantage, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 October 2015

Having used this hotel many times since my last review, I felt it necessary to write an update after our last visit. It was like we had never been away, friendly staff, who will converse in English if required, immaculate and clean rooms. Free Wi Fi for all who cannot live without mobile contact, central heating or air conditioning and... More 

Helpful?
Thank ShazzandStevesDad
Cambridge
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 10 October 2015

I would have given this hotel a 5 stars if it was not for the anxiety they caused me about parking our car in their private car park. We were on the last stop of our 2 weeks driving tour of France, laden with wine and "stuff", when I got an email, about 5 days' before our arrival at the... More 

Helpful?
Thank Jasmond
Martinsburg, West Virginia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2015

First of all, this place is clean. Score 1 for my first priority. The staff was friendly, even if the front desk seemed empty most of the time. The location is incredibly convenient as it's across the street from "old town." There's even parking available if you need it. Two gotchas: On Saturdays, the breakfast is served an hour later... More 

Helpful?
Thank MikePulsifer
Fabienne E, Directeur général at L'Hotel, responded to this review

Dear Mike, Thank you very much for the time you took to share your feedbacks regarding your last stay at l'Hôtel. It was a real pleasure to welcome you in Chartres. We took a note of your comment, right now we do not have wifi access in the room, internet is accessible by ethernet cable or you have the wireless... More 

1 review
Reviewed 21 August 2015

We had a rental car, but didn't need to use it in Chartres at all, since we could walk to everything we wanted to see. The owner (manager?) even let us leave the car parked till 3 in the afternoon (free) even though we checked out at 10:00 am. Hotel staff was very friendly and spoke great English. The room... More 

Helpful?
Thank David K
Fabienne E, Directeur général at L'Hotel, responded to this review

Dear David, Thank you very much for taking the time to share your appreciation of your last stay at l'Hôtel. We are obviously happy to read that we managed to reach your expectations. We will duly forward your comments to our teams, as they strive to provide their best service and improve on a constant basis. We would be happy... More 

Bognor Regis, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2015

The hotel is in great location. We got a car parking space which was very helpful and staff were very good.The room was small but ok, the breakfast was disappointing. Hard to find somewhere to eat in the town at 7pm!

Helpful?
Thank PelleBR
East Sussex
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2015 via mobile

This is a great hotel right on the edge of the amazing city of Chartres. Very reasonably priced for a good location. The manager was very accommodating when there was a mix up in the booking which was my fault. I have no hesitation in giving this hotel my full recommendation.

Helpful?
Thank clarkydot
Swansea, United Kingdom
1 review
Reviewed 6 July 2015

Excellent reception from the host proprietors and impressed by the help offered to find secure parking for two nights (underground parking next to the city centre plaza - 5 minutes). I requested a quiet bedroom location and enjoyed undisturbed sleep.. The hotel is located next to the historical centre but not on a major road. There is an intermarche nearby... More 

Helpful?
Thank Roger P
Fabienne E, Directeur général at L'Hotel, responded to this review

Dear Roger, Warm greetings from Chartres! I would like to thank you for this warm review, it was a real pleasure for me to welcoming you personally in our Hôtel. I would be more than happy to reserve you a private car park space in our courtyard for your future stay so you would not have to walk until the... More 

Bruxelles
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 June 2015

My heart sank as I walked in. Tiny, tiny, room, no room to open your bags other than on the bed which was so close to the desk that you couldn't pull out the chair to sit at it, view on the fire escape, impossible to open the window anyway, cold air-conditioning, minimal toileteries (no tissues) and, last but not... More 

Helpful?
Thank Bénédicte F
Fabienne E, Directeur général at L'Hotel, responded to this review

Dear guest, I would like to thank you for having shared with us your feeling regarding your last stay with us, I was quite surprised when I read your comment. As a matter of fact, if you didn't like the colors of your room and found it tiny it would have been a real pleasure to offer you a different... More 

ny
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2015

When we walked in last Sunday afternoon, the disgruntled young woman in charge showed us to our room; obviously she was in charge for the day and was not happy about it. The handicapped accessible room, facing a brick wall, was clean and attractive. The toilet paper was almost exhausted. The large square window was closed and we thought we... More 

Helpful?
Thank woolly1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about L'Hotel

Address: 28 rue du grand Faubourg, 28000, Chartres, France
Region: France > Centre-Val de Loire > Loire Valley > Chartres
Price Range: $124 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — L'Hotel 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from L'Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had three rooms on different floors - they all were just as good as each other”
 of 5 bubbles SilkRoadTravellerF, 13 Sep 2016 | Read review
“Top Floor room with the sit out terrace are good for the view.”
  • Top Floor Rooms
 of 5 bubbles AMRHoliday, 4 Aug 2016 | Read review
“All rooms we have used have been excellent, you only need to reserve parking if required”
 of 5 bubbles ShazzandStevesDad, 14 Oct 2015 | Read review
“Room on the top floor”
 of 5 bubbles Jasmond, 10 Oct 2015 | Read review
“We were located on the south side - really quiet - no balcony and no view - sound insulation good.”
 of 5 bubbles rogerp381, 5 Jul 2015 | Read review
5 of 5
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