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Holiday Inn Reims Centre

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Holiday Inn Reims Centre
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558 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Reims Centre
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Showing 320: English reviews
Scotland
Reviewed 13 July 2015

Having had spent a great week at the Holiday Inn in Arras we moved to the Holiday Inn expecting a continuation of the same holiday experience. Unfortunately this did not work happen. On arrival we though what a fantastic location just off the main area in downtown Reims – we missed the Holiday Inn parking and parked in the nearby...

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Helpful?
Thank Salmo01
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Salmo01, Thank you for taking the time to post your review of The Holiday inn Reims city center on Tripadvisor. Thank you for your loyalty and for being an IHG® Platinum Rewards Club Member. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad,...

Ormskirk, England, United Kingdom
Reviewed 12 July 2015 via mobile

Great location, excellent staff on reception. Good sized room and shower and very comfortable bed. Booking.com advised pre booking not needed for car park but didn't say that it was first come first served. We parked 100yds down however in multi storey for virtually same price so no issue. If your not wanting to eat inside hotel go left into...

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Helpful?
1Thank Nicky M
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Nicky, Thank you very much for sharing your comments on Tripadvisor following your stay at the Holiday Inn Reims city center It was a pleasure to read that you were overall satisfied with our services and enjoyed our hotel. Your acknowledgements are our best awards so it is very much appreciated and will be a great source of motivation...

Tallinn, Estonia
Reviewed 11 July 2015

Nice hotel on good location. All is very close. Garage is very small so if You are with car remember this. Parkin in the front is tricky as well. Nice rooms, good internet. Nice restaurant at the top with view over the city. Good value for money.

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Helpful?
Thank T11N
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear T11N, Thank you very much for sharing your comments on Tripadvisor following your stay at the Holiday Inn Reims city center It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed our fantastic location, rooms, internet and restaurant. Your enthusiasm for our hotel and also for our employees is very much appreciated...

Hampshire UK
Reviewed 11 July 2015

We arrived last week and were shown to a room on the 4th floor, it was small but well appointed with toiletries, tea/coffee etc but it was very hot. We turned up the aircon but it didn't seem to be working so on our way out I mentioned it to the receptionist. Maintenance man not here you will have to...

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Helpful?
Thank RMWSouthampton
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Southampton, Thank you for taking the time to post a review. I was really very disappointed and shocked to read of your experience. I was truly saddened to read your experience with the team as it is definately not in our culture to get such reaction with our guests. I have asked my Front of House Manager to implement...

London, United Kingdom
Reviewed 2 July 2015

We stayed in this hotel for one night whilst visiting the Champagne region. Our double room was spacious and had everything which we needed for our stay and the bed was comfortable. The only negative was that we had a third floor room and the windows were almost all blocked which meant there was very little natural light in the...

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Helpful?
Thank Mickywall
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Mickywall, Thank you for taking the time to share your nice review on Trip Advisor following you recent stay at the Holiday Inn Reims city center. I am delighted that you chose Holiday Inn to be in the heart of the city. Thank you for your compliments towards the restaurant. It is our pleasure to look after you. I...

London, United Kingdom
Reviewed 1 July 2015 via mobile

A clean decent sized room in a 3 star hotel. Lovely welcome from desk staff and a decent breakfast. The rooftop bar was excellent and the wine reasonably priced. We didn't eat at the hotel but the restaurant was always busy and the food looked good. I would stay again

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Helpful?
Thank Mark D
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Mark D, Thank you for posting a review of your stay in our 4 stars hotel. I was pleased to read your comments about our bar and roof top. I am very happy that you found our staff to be welcoming. Thank you for feedback with regards to our great location. I hope that I may have the chance...

california's South Bay
Reviewed 29 June 2015

We were looking for a moderately priced hotel for a 3-night detour from London to Champagne. Our first choice hotel wasn't available for our dates, but, based on TripAdvisor reviews at the time we made our booking (6 months before our stay), this seemed like it would be fine for a short stay. Having a good location and a roof-top...

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Helpful?
Thank Lynda G
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Linda G, Thank you for taking the time to post your review of The Holiday inn city center on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. I was delighted to read that...

Sydney, Australia
Reviewed 27 June 2015

Location is reasonable - supermarket close by and close-ish to the station but I would stay on the Opera end if we were to return. The junior suite are not suites at all. They are a bed with a sofa. The rooms are no bigger than an ordinary room. The 'balcony' was furnished with a single plastic chair, no table,...

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Helpful?
Thank eachschoolholidays
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Guest, Thank you for taking the time to post a review. I was really very disappointed to read of your experience. I am sorry for you feeling the room too small for you during your visit. I only wish my team could have shown some alternative room options to you during your stay. We do have a range of...

Gondal, India
Reviewed 24 June 2015

I could say an average hotel in Reims, though it is is close to the city center. The room size was good,as well as the bathroom comfortable. Very good and helpful staff at the reception, who helped us with all our basic travel & sight seeing needs. The breakfast has to be improved, not as per standard of Holiday Inn.

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Helpful?
Thank 170,759
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Thank you for your review. Naturally, I was disappointed that our breakfast service let us down during your recent stay. I have spoken to my Chef and Breakfast Manager and reiterated to them the importance of our breakfast service, buffet selection and quality. We are very passionate about our breakfast time here at The Holiday Inn Reims city center and...

Miami, Florida
Reviewed 15 June 2015 via mobile

Unfortunately the Best Western was fully booked for the Saturday night we went to Reims so we had to settle for the Holiday Inn. The best that can be said was that the staff was accommodating. They do not have a porter, but a housekeeper helped us take our luggage out of our car and to the room and I...

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Helpful?
1Thank ijloewy
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Sir, I have well read your issue regarding your stay with us. Your experience is very important for us. We are not used to get such complaints about our hotel. Our Junior suites have been entirely refurbished with Hay furnitures at the end of May, I am sorry to read that you did not apreciate their design. Toilets will...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Completely refurbished in 2013, the hotel Holiday Inn Reims Center combines the sophistication and comfort of a hotel.Ideally located in the heart of Reims, near the Place Drouet d’Erlon, you may walk to the main monument of the city : The Cathedral. When thinking of the new design of the Holiday Inn Reims Centre, the architect got inspiration from this majestic edifice. Its symbol, the rose window, is spread throughout the hotel. ... more   less 

Additional Information about Holiday Inn Reims Centre

Address: 46 Rue Buirette, 51100, Reims, France
Region: France > Grand Est > Marne > Reims
Price Range: $139 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Reims Centre 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Garden Court Reims City Hotel Reims
Holiday Inn Reims
Reims Holiday Inn
Hotel Style:
#7 Luxury Hotel in Reims
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reims Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Reims Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to get rooms facing the front”
 of 5 bubbles Andrewl62, 2 Nov 2016 | Read review
“Room high up or at the back.”
 of 5 bubbles ianx17489, 21 Oct 2016 | Read review
“Higher floor is the best.”
 of 5 bubbles davidmT8953PW, 24 Sep 2016 | Read review
“Beware if using Loyalty Points - inferior rooms allocated!”
 of 5 bubbles Loubi64, 23 Sep 2016 | Read review
“parking is a struggle, even if you book it in advance. Car park is underground!”
 of 5 bubbles Mogatronprime, 30 Aug 2016 | Read review
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