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Holiday Inn Reims Centre

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581 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 14 October 2016

We stayed here for 5 days in August and were very pleased with the staff, cleanliness of the room and the location of the hotel. The rooftop terrace is a great place for an evening drink with lovely views over the city.

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Helpful?
Thank Julie B
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Julie B, It was great to host you in August while the weather allowed us to enjoy our rooftop terrace and it is good to read that you were pleased to stay with us. We do hope to get the pleasure to greet you, maybe in December for the Christmass market, a completely different story! Kind regards, Marie Trouiller

Nottingham, United Kingdom
Reviewed 10 October 2016

We have visited Reims on several occasions and this time stayed at the Holiday Inn. It is not palatial, but everything that you would expect from a Holiday Inn. Both our bedroom and bathroom were spacious and well equipped and it suited us fine, Everything was not perfect though. We seemed to spend a lot of time waiting for the...

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Thank Gordon F
MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear Gordon F, Thank you very much for sharing your comments on Tripadvisor following your stay to the Holiday Inn Reims. You are right, our lifts are slow and unfortunately I can not change this point. However, regarding the wifi, at the end of the month, we will get the internet fibre so the service will be faster and easier...

Minnesota
Reviewed 6 October 2016 via mobile

We visited Reims and stayed three nights at this hotel. It was only a short walk of ten minutes or less from the central city sites and nightlife. The room was very comfortable and up to date. The staff was very friendly and helpful, both at the front desk and in the bar/restaurant. The sky top view of the Cathedral,...

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Helpful?
Thank Ken B
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Ken B, Thank you so much for your 5 stars review! I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do hope we will get the pleasure to welcome you back to the champagne area. Sincerely yours, Marie Trouiller

Montreal
Reviewed 1 October 2016

The room was very good, we had a junior suite with a private terrasse on the first floor. Bathrobe and slippers included. Good Wifi. The parking (12eu) is quirky, you may have to take the car elevator suitable for small cars only. Good front desk service, good breakfast but a little pricy (16eu pp) for what you get. Highly recommended.

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Thank AMLAP
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Amlap, It was such a pleasure to welcome you to the Champagne area and to the Holiday Inn and we thank you very much for sharing your impressions with us on Tripadvisor! We are thrilled that you enjoyed the Junior Suite and the hotel location. Thank you for your kind comments regarding our front office colleagues, they will be...

Augsburg, Germany
Reviewed 28 September 2016

We stayed for 3 nights in the Holiday inn Reims and there where positive and negative aspects on it. When we arrived, the check in was efficient and fast, but i would not rate it as friendly and warm. Staff at the front desk is doing their job, but without any passion. A friendly word would do a lot, as...

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Thank Reiner G
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Reiner G, Thank you for taking the time to post a review. I was disappointed to read of your experience. I am sorry you felt the room too small for you during your visit. I only wish my team could have shown some alternative room options to you during your stay. We do have a range of room categories...

UK
Reviewed 24 September 2016

Taking a driving holiday to France we decided to use our IHG Rewards Points, this hotel was perfect for using them and centrally located in Reims. To keep things simple I would summarise as follows. +Hotel has it's own albeit limited parking. It's tight to park the car, but you can do it and if all else fails you can...

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Helpful?
1Thank David M
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear David M, Thank you very much for staying with us, and thank you for posting this comment on Tripadvisor ! Your comments about the location, the room, our restaurant on the 7th floor and the tip for champagne are marvellous However we took into consideration your feedback regarding your impression at the breakfast and bathroom as we are setting...

Herefordshire, United Kingdom
Reviewed 23 September 2016

A "typical" Holiday Inn" located in the centre of Reims. Very helpful, polite staff. Clean rooms and well presented. Great breakfast room up on the top floor with views over the city and Cathedral. Well stocked breakfast, right up until closing time with plenty to choose from. We made this weekend trip using some IHG points, however the room we...

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Helpful?
1Thank Loubi64
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Loubi64, You have shared such kind and generous feedback and I would like to thank you most sincerely for taking the time to provide such detailed observations with us. I am sorry for you feeling the room too small for you during your visit. I only wish my team could have shown some alternative room options to you during...

Bury St Edmunds, United Kingdom
Reviewed 19 September 2016 via mobile

Picked this for it's location which is excellent. However, parking was a nightmare. We booked through a well known website and was not made aware that this hotel does have it's own, if limited parking. The alternative is a public multi-storey which is a good trek from the hotel especially when carrying luggage. Definitely consider the hotels option, however much....

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Helpful?
1Thank stephen0654
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Stephen0654, Thank you for your review. Naturally, I was disappointed that our breakfast service let us down during your recent stay. I have spoken to my Chef and Breakfast Manager and reiterated to them the importance of our breakfast service, buffet selection and quality. We are very passionate about our breakfast time here at The Holiday Inn Reims city...

Great Yarmouth, England, United Kingdom
Reviewed 14 September 2016

Ideally located for the tourist attractions, history and CBD. Only complaint being lack of hand rails in the bathroom and a floor like a sking rink when wet - I had quite a nasty fall but reception got somebody up to help me up very quickly.

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1Thank Reuben D
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Reuben D, Thank you for your review. I do apologize for the bathroom experience you had, We will work on setting hand rails in the showers this week and thinking about a wooden floor for the next refurbishments. Nevertheless, I wanted to thank you for taking the time to review your experience. Yours Sincerely, Marie Trouiller

Antwerp, Belgium
Reviewed 12 September 2016

Being IHG member I tried out several of their hotels already. This is a standard hotel with a very nice rooftop restaurant 'Il Duomo'. The location (near car-free streets / city center) and its own secure parking are a big plus, as well as the always helpful and multilingual staff. We got a standard room on the backside, where we...

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Helpful?
1Thank PatriJ69
MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear PatriJ69, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. My apologies regarding the shower drain and the breakfast choice and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Completely refurbished in 2013, the hotel Holiday Inn Reims Center combines the sophistication and comfort of a hotel.Ideally located in the heart of Reims, near the Place Drouet d’Erlon, you may walk to the main monument of the city : The Cathedral. When thinking of the new design of the Holiday Inn Reims Centre, the architect got inspiration from this majestic edifice. Its symbol, the rose window, is spread throughout the hotel. ... more   less 

Additional Information about Holiday Inn Reims Centre

Address: 46 rue Buirette, 51100, Reims, France
Region: France > Grand Est > Marne > Reims
Price Range: $144 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Reims Centre 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Garden Court Reims City Hotel Reims
Holiday Inn Reims
Reims Holiday Inn
Hotel Style:
#6 Luxury Hotel in Reims
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reims Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Reims Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have beautiful view and less noise.”
 of 5 bubbles AdrianaStoian, 25 Feb 2017 | Read review
“All rooms are lovely”
 of 5 bubbles , 18 Jan 2017 | Read review
“Try not to get rooms facing the front”
 of 5 bubbles Andrewl62, 2 Nov 2016 | Read review
“Room high up or at the back.”
 of 5 bubbles ianx17489, 21 Oct 2016 | Read review
“Higher floor is the best.”
 of 5 bubbles davidmT8953PW, 24 Sep 2016 | Read review
5 of 5