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Mercure Paris Centre Tour Eiffel

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4,175 Reviews from our TripAdvisor Community

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Showing 2,413: English reviews
Birmingham
Reviewed 27 October 2014 via mobile

Great location, Eiffel Tower is right around the corner, was able to check in early and check out late with no fees. Staff are fantastic however could use maybe an extra receptionist as the queues do take time to get down. Small rooms but very comfortable with everything that is needed. Comfy bed too. Mediocre breakfast, but would stay here...

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Helpful?
1Thank Lexi1987
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Lexi, First of all, we thank for having taken some of your time to share your experience with us concerning your recent stay. We are satisfied to read that you appreciated the comfort of our rooms, and that our service did meet your expectations. We are informing our team of your positive comments. We hope we will have the...

Parkdale, Australia
Reviewed 24 October 2014

You cannot get much closer to the Eiffel Tower - a very short walk. Good hotel in a great location with an excellent breakfast. Very friendly and helpful staff. Also a short walk to the nearest Metro station.

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Helpful?
2Thank tonyb64
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Tony, Thank you very much for your great message regarding your recent stay with us. It is a real motivation for our team to offer every day a high quality level. Please be sure we will share your kind comments with our staff. We look forward to welcome you again when you have the opportunity to come back to...

Kolkata (Calcutta), India
Reviewed 22 October 2014

Situated stone's throw distance from the main attraction of Paris, the one and only Eiffel Tower, the Mercure Tour Eiffel certainly takes a cake as per as location goes. The reception area is neat and roomy and hence your first impressions are not that bad. However, once we hit our room the impressions were that not very good. we found...

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Helpful?
2Thank laladoc6
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Sir, Dear Madam, We thank you for having taken some of your time to share with other travellers your opinion regarding your recent stay in our hotel. Our hotel has been completely refurbished in 2011-2012 and all the rooms renovated under the new Mercure concept “ Dédicace” but unfortunately, the size of the room dit not seem to suit...

Andover
Reviewed 22 October 2014

The staff were very welcoming and helped with anything that you needed. The presentation was excellent. The facilities and the room was to a very high standard. Definitely recommend to all my friends to stay there if visiting Paris. I would definitely return and stay here. Only thing I would say is to have a more varied menu in the...

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Helpful?
Thank Dan F
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Dan F, We would like to thank you for your comment about your stay. We are happy to know that you enjoyed your room as well as the helpfulness of our staff. Thank you again for your recommendation and we look forward to welcome you again, hopefully soon, to the Mercure Paris Centre Tour Eiffel. Best Regards, Eric Rajaud,...

Washington DC, District of Columbia
Reviewed 20 October 2014

This is a nice hotel, located near the Eiffel Tower, where one can stay comfortably for a few days at a reasonable price. We stayed at a Superior Double Room and were pleased with the modern design, comfortable beds, and cleanliness. The bathroom was divided into two separate units: the shower and vanity, and the toilet, which is convenient. The...

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Helpful?
Thank Hector R
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Hector R, We would like to thank you for your comment about your stay in our hotel. We are pleased to know that you enjoyed your stay and the location of our hotel. Hope you will give us a renewed opportunity to welcome you at our hotel. With best regards, Eric Rajaud, General Manager

Howlong, Australia
Reviewed 18 October 2014

Walk out of the hotel and there she is lit up in all her beauty. Wonderful location and great place to stay to end our month long france/italy trip. Owe rolled up earlier than out check in time but our room was ready 'yay' loved the Eiffel Tower wall print behind bed. Room was clean & comfy; I liked how...

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3Thank Naomi M
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Naomi M Thank you so much for taking the time to share your impressions with other travellers. We are pleased to know that you enjoyed your overall experience at our hotel. Your feedback means a lot to us as your satisfaction is our priority. We already look forward to welcome you back at our hotel. Best regards, Eric Rajaud,...

Reviewed 17 October 2014 via mobile

Myself and my girlfriend stayed here for 3 nights near Xmas. The main positive asset to this hotel I the location; it cannot be faulted. Situated prayictially under the Eiffel Tower and a 2 minute (ish) walk to Bir Halkeim (I think that's how it's spelt) subway station it's the perfect spot for a tourist. The area around the Eiffel...

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Helpful?
2Thank Luke M
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Luke M, We would like to thank you for your kind comment about our hotel. We are glad to read that you enjoyed rooms as well as the location of our hotel. Your comments are precious as they allow us to continuously improve our level of service. Thank you again and we do hope to welcome you back soon...

Reviewed 17 October 2014

We stayed for 3 nights in May 14 great location for the sights we done a lot of walking in Paris and were glad of this lovely hotel to retreat back to Very quite at night comfy and clean it was the second time we stayed here and will be back in the future to see the glass floor on...

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1Thank Vincentneville
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Vincentneville, Thank you for your review. We are happy that you have had a thoroughly enjoyable stay with us. We look forward to welcome you again, hopefully soon, to the Mercure Paris Centre Tour Eiffel. Kind regards, Eric Rajaud, General Manager.

Canberra, Australia
Reviewed 16 October 2014

Having booked my room from the day before my arrival so as to be able to check in straight away, it was a huge surprise to enter my allocated room, only to find someone sleeping in the bed! After explaining the situation to reception staff, I had to wait another hour for another room to be allocated. Not a good...

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Thank 495ren
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Renae H, We would like to thank you for your comment about your stay. Please, accept our sincerest apologies for your unfortunate experience on your arrival. The points mentioned in your comment do not reflect our normal standards of service. Your comment has been forwarded to our Front Office Manager and the necessary corrective measure has already been taken...

Scotland, United Kingdom
Reviewed 16 October 2014

This hotel is very average. The room itself is quite cramped and could be cleaner. The bathroom is a separate "cupboard" which is absolutely tiny and starts to smell after a while! The bath in the shower room is quite difficult to get into due to the height of it and the shower screen doesn't really serve a purpose as...

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Helpful?
2Thank G829
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear G829, We would like to thank you for your comment. We are sorry to know that your room did not meet your expectation and we beg you to accept our sincerest apologies. For your comment about the plastic and paper cups these are one of the Mercure brand standards and we are sorry that this did not meet your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $211 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Travelocity, Odigeo, Priceline and Jetsetter so you can book your Mercure Paris Centre Tour Eiffel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#274 Luxury Hotel in Paris
#426 Family Hotel in Paris
#455 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
142 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high room with Tower view, so worth it.”
 of 5 bubbles 2Southerners, 3 Dec 2016 | Read review
“No views - the adjoining Pullman Hotel hides the Eiffel tower.”
 of 5 bubbles NJCricketer, 16 Nov 2016 | Read review
“Ask for view of Eiffel Tower”
 of 5 bubbles 237JamesS237, 16 Nov 2016 | Read review
“No matter you get, clear view of the the tower is no possible.”
 of 5 bubbles rahuldeo_dot_in, 14 Nov 2016 | Read review
“Ask when booking for a view of the tower if possible”
 of 5 bubbles crosnick, 13 Nov 2016 | Read review
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