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Mercure Paris Centre Tour Eiffel

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4,229 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Paris Centre Tour Eiffel
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Showing 2,432: English reviews
Reviewed 1 November 2014

3 night stay, standard rooms are small, staff are very friendly, good location, Eifle tower right outside. 2 min to RER station so easy to get to from CDG airport, 55min RER ride. breakfast is very good...so include it on your res....3 elevators were very quick...loved that....room has fridge, safe, good wifi, all included... nice bakery around the corner, 20...

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Helpful?
Thank Rob K
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Rob, Thank you for having taken the time to give us your views on your recent stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you again when you will...

Canton, Ohio
Reviewed 1 November 2014

This hotel had a good breakfast, separate toilet area from lavatory, and good location very close to Eiffel tower and buses. The tub was rather high and slippery. They provided a bottle of water and the room was quiet. Took Metro to Montmarte; taxi to Louvre was $9.

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2Thank SrWanderer
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Guest, We are pleased to learn that you appreciated your recent stay in our hotel and that our service met your expectations. My team and I are also grateful of your impression about our buffet breakfast. Looking forward to welcoming you again in one of the hotels of the Mercure network. Yours sincerely, Eric Rajaud, General Manager

Reviewed 31 October 2014

Paris was our last stop in our Europe trip so we were pretty tired already and looking to unwind a bit once we get to Paris. We arrived in the hotel at around 8pm and promptly checked in. The first thing we noticed was the receptionist, she was very rude when we arrived, we chose to ignore it and let...

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5Thank Jan T
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Jan, We are sincerely sorry for the negative experience you had with our hotel. We regret to learn the impression you had when you arrived for your check-in and that our offer to install a fan in your room did not meet your expectations. We have informed our Front-office Manager of your review. Please be assure that our teams...

Stockport, United Kingdom
Reviewed 31 October 2014

We chose this hotel for its central location, close to the Eiffel Tower. The room was a reasonable size - we were expecting smaller. Our booking included a free one hour boat trip, which we enjoyed. We were also offered a late check out (4pm) at no extra cost, which we made use of to store our luggage safely and...

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2Thank LCB2012
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Guest, We thank you for having taken some of your time to share your views on your stay in our hotel with other travellers. Please accept our sincere apologies for the disagreements you mention. In order to investigate, please could you send us a mail (to : h2175-se@accor.com) with your name and the dates of your stay. We thank...

Baku, Azerbaijan
Reviewed 29 October 2014

Nice hotel, but far form the city center and shanzelizie, hotle si nice, comfortable, but no parking, but free wifi in the rooms, and also when were there in the hotle there was a constructiona nd hotlel was ver noisy

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Thank FirudinFirudin
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Guest, We thank you for having chosen our property for your stay in Novembre 2013. It is pleasant to read that you appreciate the confort of our rooms. Regarding the localisation of the hotel, we are pleased to inform you that we are no far from the "Champs Elysées" area, you can take the metro for 5 stations (15...

Reviewed 29 October 2014 via mobile

We enjoyed our stay at the hotel and the location was great for the Eiffel Tower but the hotel itself was expensive for what you get. The room is quite small and although modern, it was a little tatty round the edges. The hotel does not have a bar so you have to travel out after a long day sightseeing....

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Thank ALLOMATE
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Guest, First of all, I would like to thank you for taking the time to share your experience with us. We have taken good note of your impression regarding the size of the room which we are sorry, did not meet your expectations. We appreciate to read that you enjoyed our buffet breakfast as well as the localisation of...

Reviewed 28 October 2014 via mobile

I went there for their national celebration of the Bastille day. It was amazing because the fireworks on the 14th of July started at 23:00 and ended at midnight, so after a long day it was nice only walking a few streets to arrive. Tip: Go to the top floor to have a lovely sight of the Tour Eiffel, the...

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Helpful?
Thank Voyageur0215
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Guest, We thank you for having chosen our hotel for your stay in Paris in July. We are happy to see that you particularly appreciated the localisation of our property. We hope that you enjoyed your stay in the "city of lights" and in our hotel. We look forward welcoming you again for a future stay. Best regards, Eric...

Bangkok, Thailand
Reviewed 28 October 2014

Frankly , it was our first time using chain hotel and i wasn't disappointed . Really nice host , good location and very very clean . We paid extra for the upgrading , we liked it . We paid for the breakfast and we really enjoyed all of them . Very fresh . We will definitely recommend .

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1Thank jnaby
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Jnaby, Thank you for having taken the time to share with other travellers your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. It is with pleasure that we will inform...

Athens, Greece
Reviewed 27 October 2014

A very Nice hotel in the center o Paris. The rooms are small but very well designed and clean. The breakfast is amazing and the location perfect as a starting point to visit Paris. The staff was kind a very helpfull.

Review collected in partnership with Ibis Hotels
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1Thank Georges B
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Georges, Thank you for having taken the time to give us your views on your stay in our hotel. We are pleased to learn that you enjoyed your stay with us. We are informing our team of your positive comments. We hope we will have the pleasure to wlecome you again when you have the opportunity to return to...

Birmingham
Reviewed 27 October 2014 via mobile

Great location, Eiffel Tower is right around the corner, was able to check in early and check out late with no fees. Staff are fantastic however could use maybe an extra receptionist as the queues do take time to get down. Small rooms but very comfortable with everything that is needed. Comfy bed too. Mediocre breakfast, but would stay here...

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1Thank Lexi1987
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Lexi, First of all, we thank for having taken some of your time to share your experience with us concerning your recent stay. We are satisfied to read that you appreciated the comfort of our rooms, and that our service did meet your expectations. We are informing our team of your positive comments. We hope we will have the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $216 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#278 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
147 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a stroll over to Champs De Mars for a picnic.”
 of 5 bubbles MG431, 10 Jan 2017 | Read review
“It's worth the upgrade to superior rooms for the mini-bar and bathrobes”
  • Privilege room with bathrobes & slippers
 of 5 bubbles martino693, 3 Jan 2017 | Read review
“High floor & take an upgrade for a view if you have the choice.”
 of 5 bubbles LiamJMcWee, 29 Dec 2016 | Read review
“get breaky an Wifi inc in ur deal...... and get high as possible..”
 of 5 bubbles deanc163, 7 Dec 2016 | Read review
“Choose a high room with Tower view, so worth it.”
 of 5 bubbles 2Southerners, 3 Dec 2016 | Read review
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