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Mercure Paris Centre Tour Eiffel

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4,242 Reviews from our TripAdvisor Community

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Showing 2,437: English reviews
Reviewed 17 October 2014 via mobile

Myself and my girlfriend stayed here for 3 nights near Xmas. The main positive asset to this hotel I the location; it cannot be faulted. Situated prayictially under the Eiffel Tower and a 2 minute (ish) walk to Bir Halkeim (I think that's how it's spelt) subway station it's the perfect spot for a tourist. The area around the Eiffel...

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Helpful?
2Thank Luke M
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Luke M, We would like to thank you for your kind comment about our hotel. We are glad to read that you enjoyed rooms as well as the location of our hotel. Your comments are precious as they allow us to continuously improve our level of service. Thank you again and we do hope to welcome you back soon...

Reviewed 17 October 2014

We stayed for 3 nights in May 14 great location for the sights we done a lot of walking in Paris and were glad of this lovely hotel to retreat back to Very quite at night comfy and clean it was the second time we stayed here and will be back in the future to see the glass floor on...

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Helpful?
1Thank Vincentneville
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Vincentneville, Thank you for your review. We are happy that you have had a thoroughly enjoyable stay with us. We look forward to welcome you again, hopefully soon, to the Mercure Paris Centre Tour Eiffel. Kind regards, Eric Rajaud, General Manager.

Canberra, Australia
Reviewed 16 October 2014

Having booked my room from the day before my arrival so as to be able to check in straight away, it was a huge surprise to enter my allocated room, only to find someone sleeping in the bed! After explaining the situation to reception staff, I had to wait another hour for another room to be allocated. Not a good...

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Helpful?
Thank 495ren
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Renae H, We would like to thank you for your comment about your stay. Please, accept our sincerest apologies for your unfortunate experience on your arrival. The points mentioned in your comment do not reflect our normal standards of service. Your comment has been forwarded to our Front Office Manager and the necessary corrective measure has already been taken...

Scotland, United Kingdom
Reviewed 16 October 2014

This hotel is very average. The room itself is quite cramped and could be cleaner. The bathroom is a separate "cupboard" which is absolutely tiny and starts to smell after a while! The bath in the shower room is quite difficult to get into due to the height of it and the shower screen doesn't really serve a purpose as...

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Helpful?
2Thank G829
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear G829, We would like to thank you for your comment. We are sorry to know that your room did not meet your expectation and we beg you to accept our sincerest apologies. For your comment about the plastic and paper cups these are one of the Mercure brand standards and we are sorry that this did not meet your...

Reviewed 15 October 2014

This hotel cost us between $250-300 Euros for 3 people per night and it was very poor quality for the price. Here is the chronology of our stay. We originally booked the room for 2 about 3-4 months prior to the trip then within a few weeks organised for a fold up bed for a third person. We were told...

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Helpful?
1Thank Ameowlia
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Rolf F, Thank you for taking the time to share your impressions about your stay at Mercure Paris Centre Tour Eiffel. First of all, please accept our sincerest apologies for your unfortunate experience in our hotel. This experience does not reflect the level of service we usually strive to provide in our hotel and we hope that you will...

Reviewed 15 October 2014

This hotel was a lot more than I expected, for a hotel in the middle of Paris I expected standard rooms and services. However, when we arrived we were pleasantly surprised at how modern the hotel was. The room was just the right size, and although we didn't get a view of the eiffel tower, we didn't mind as it...

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Helpful?
3Thank Regan G
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Regan G, We thank you for your comment about our hotel. We are happy to know that you enjoyed your stay with us. It is really pleasant for us to know how much you are satisfied with our services. Thank you for the recommendation and we hope to welcome you again in the near future. Sincerely, Eric Rajaud, General...

Anaheim, California
Reviewed 14 October 2014

Lobby is very modern and chic, staff was extremely helpful despite some minor language barriers - some staff were fluent in English, others had a bit of trouble but were trying there best. Had a double room that was decorated and themed in a modern atmosphere that matched the hotel. Even the bathroom (W/C) was immaculate. Rooms were always cleaned...

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2Thank wildernessmd
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear wildernessmd, We would like to thank you for your comment about your stay with us. We are happy to know that you enjoyed your stay at our hotel. Thank you again for have pointed the helpfulness of our staff. We hope to welcome you again for your next trip in Paris. Best Regards, Eric Rajaud, General Manager

Monett, Missouri
Reviewed 14 October 2014

The hotel is just ok. I agree with caroline1054, it was annoying not to have any English language channels. Every where else we stayed in Europe at least had BBC World News. My frustrations with this hotel started before we arrived. I had tried several times to contact the hotel by phone and email to make a change to my...

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Helpful?
2Thank John B
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear John B, We would like to thank you for your comment about our hotel. We are truly sorry for the dysfunction caused during your stay with our English channels. Normally we have six English channels on the TV program and we beg you to accept our sincerest apologies for the inconvenience this may have caused during your stay. The...

Netanya, Israel
Reviewed 13 October 2014

This was the best hotel we could imagine, adjacent to Eiffel Tower. Service was fantastic, parking space under the hotel for our rental car, great buffet breakfast (children eat free!), and our room was fantastic. We got a junior suite (huge, perfect for a family of 4), with unbelievable views of the Eiffel Tower. We enjoyed this hotel, recommend it...

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1Thank Shai D
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Shai D, Thank you very much for your nice message about our hotel. We are happy to know that you enjoyed your room with Eiffel Tower view and the service of our staff. It is a real pleasure to know that you enjoyed your stay in our hotel. We truly hope to welcome you back soon. Best Regards Eric...

Brisbane, Australia
Reviewed 13 October 2014

Nice comfy room well appointed by Paris standards but less than other 4 star ratings in other cities..great locale, near RER(metro) and spitting distance to Tour Eiffel. Some nice brasseries and restaurants within easy short walks also

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Helpful?
Thank mark h
Eric-Rajaud, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear mark h, Thank you very much for your comments about the hotel Mercure Paris Centre Tour Eiffel. We are happy to know that you enjoyed your room. We hope that we will have the chance to welcome you back soon. Best regards, Eric Rajaud, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $216 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Priceline, Travelocity and Jetsetter so you can book your Mercure Paris Centre Tour Eiffel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#282 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
147 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a stroll over to Champs De Mars for a picnic.”
 of 5 bubbles MG431, 10 Jan 2017 | Read review
“It's worth the upgrade to superior rooms for the mini-bar and bathrobes”
  • Privilege room with bathrobes & slippers
 of 5 bubbles martino693, 3 Jan 2017 | Read review
“High floor & take an upgrade for a view if you have the choice.”
 of 5 bubbles LiamJMcWee, 29 Dec 2016 | Read review
“get breaky an Wifi inc in ur deal...... and get high as possible..”
 of 5 bubbles deanc163, 7 Dec 2016 | Read review
“Choose a high room with Tower view, so worth it.”
 of 5 bubbles 2Southerners, 3 Dec 2016 | Read review
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