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Villa Eugenie

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Traveller (156)
Room & Suite (139)
Dining (13)
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Overview
  • Excellent19%
  • Very good34%
  • Average21%
  • Poor14%
  • Terrible12%
Travellers talk about
“rome metro”(11 reviews)
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Concierge
4 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
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All reviewsrome metropont cardinettrain stationgare stminute walklove parisreception staffbreakfast was excellentboutique hotelcafes and restaurantsrooms are smalleiffel towernecessitiesparisianfrancecharlesversailles
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11 - 15 of 268 reviews
Reviewed 26 November 2017

It is a nice hotel and the rooms are comfortable but there is HUDGE problem with security and privacy. One is supposed to leave the key at the desk one they leave the room. Upon return, you just say your room number - they don't...More

Thank Angie P
Response from Saadoun2016, Gérant at Villa EugenieResponded 2 December 2017

Dear Angie P Thank you for this review. We take your insights very seriously. But we wonder why among all the hotels that you wrote about in TripAdvisor, not even one of them met any of your expectations ! Best regards

Reviewed 25 November 2017 via mobile

Excellent hotel, very clean, warm, very professional and friendly staff. I slept really well on comfortable bed and very quiet. Great location, easy access and will stay there again for sure. Highly recommended to all.

Thank Fawzie S
Response from Saadoun2016, Gérant at Villa EugenieResponded 2 December 2017

Dear Fawzie S Thanks a lot for this nice review and recommendation. We are looking forward to having you soon again as a guest of ours. Best regards

Reviewed 11 November 2017 via mobile

Great place to stay, room was clean and comfortable, staff are friendly and nice, great location . I had a really good time we enjoyed our stay, very resonably priced Will definitely stay here again and recommend it !

Thank chainez92
Response from Saadoun2016, Gérant at Villa EugenieResponded 18 November 2017

Dear chainez93 Thanks a lot for this nice review. W hope to have you soon again as a guest of ours. Best regards

Reviewed 10 November 2017 via mobile

I stayed 1 week at Villa Eugénie.. The staff are extremely friendlyand helpful... I would like specially to thank the reception lady who offered us a small white wine bottle during our check in as well as the restaurant lady at breakfast who has a...More

Thank Lana M
Response from Saadoun2016, Gérant at Villa EugenieResponded 11 November 2017

Dear Lana M Thanks a lot for this nice review. We are so glad that you enjoyed you stay with us. We are looking forward to having you soon again as a guest of ours. Best regards

Reviewed 7 November 2017

Room was dirty, leak in the bathroom with slippery floor , Hotel staff don't care and do not bother at all, everyone says "it is not my job" or This is Paris we are always rude, Hotel staff were shoutingat some customers Room facilities were...More

1  Thank Rafiki i
Response from Saadoun2016, Gérant at Villa EugenieResponded 8 November 2017

Dear Rafiki i, Sorry, I cannot believe that our staff was so rude or your room so dirty. This is not how we work. Could you please send me all the details to my email address: fsaadoun@leshotelsdeparis.com Thank you. F. Saadoun, hotel manager.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Concierge
Multilingual Staff
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$101 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#490 Luxury Hotel in Paris
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#490 Luxury Hotel in Paris
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (139)
Dining (13)
Amenities (3)
Questions & Answers
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Ian C
DO NOT STAY HERE IF YOU HAVE ANY VALUBALE GOODS WHICH YOU DON’T WANT STOLEN!! I am writing this review before I have checked out. I have come to Paris for work and am staying at the hotel for just under 3 weeks (December 5 to 23). I had brought some iPads and laptops for my client’s use. Unfortunately, I had not taken the time to read the earlier trip advisor reviews about poor security. On December 15, whilst I was outside, I have had 3 iPads and 1 laptop stolen (Total Value Approx. USD4,000) from my room and the only key had been left with reception (as instructed by the hotel). When I reported the theft, they said go to the police station. I went to the police and the police came and sealed off the room and took finger prints, etc. However, as you can imagine, there will be little chance of getting these recovered. What has made me absolutely furious is the hotel’s attitude and how they have chosen to deal with this. They are basically washing their hands of all responsibility – even though they were stolen from inside my room and they had possession of all keys!!!! I have told them their insurance should be covering this and been trying to meet the boss for days but he always “not in”. The reception refuse to provide me with a contact number to speak with him and will only take my number and say they will ask him to call me. However, today when I spoke to gentleman at reception, he asked me again why I needed to speak to the boss. I told him again I wanted the hotel to pay for my stolen items given the circumstances. He just laughed at me and said it won’t be possible. SO PLEASE BEWARE OF THIS HOTEL. THEY HAVE NO PROPERTY SECURITY IN PLACE AND HAVE CHOSEN TO IGNORE EARLIER COMPLAINTS. AND WHEN YOU DO HAVE USD4,000 OF YOUR BELONGINGS STOLEN FROM YOUR ROOM – WHEN THEY ARE THE ONLY ONES WITH THE KEY – THEY WILL LAUGH AT YOUR FACE AND WASH THEIR HANDS OF ALL RESPONSIBILITY. ABSOLUTLEY DISGRACEFUL AND UNPROFESSIONAL.
19 December 2017|
AnswerShow all 2 answers
Response from Ian C | Reviewed this property |
Hi Melissa, I travelled a lot due to Necessity of my job. This has been my first time that I lost an expensive gadget. I just didn't think Europe hotels would do this to me. I had even travelled to India where I carry worth... More
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James M
17 July 2015|
AnswerShow all 2 answers
Response from Derek N | Reviewed this property |
Most economical take the RER "B" line from Roissy to Gare du Nord (10€) then take Metro line #2 Direction Charles de Gaule Etoile and get off at Rome. The hotel is a 7" walk up rue de Rome. More comfortable, take the Air... More
1
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Jonwolfer
30 November 2014|
AnswerShow all 3 answers
Response from Samira M | Property representative |
Good afternoon, Between the double room and the single, we have 10 EUR on fee only for the room.. Regards
0
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Google Translation
Room Tips
"Higher floors for great views"
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"take the room on 3rd floor and above"
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"D o not bother booking with them"
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"Best location ever!"
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