We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Paris-Gare de L'Est

879 reviews
#777 of 1,809 Hotels in Paris
Save
Traveller (333)
Room & Suite (170)
Dining (5)
Overview
  • Excellent24%
  • Very good44%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“train station”(53 reviews)
“l est”(11 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
Offers from Holiday Inn Paris-Gare de L'Est
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (879)Write a Review
There are newer reviews for Holiday Inn Paris-Gare de L'Est
See the most recent reviews
Filter reviews
505 results
Traveller rating
140
198
90
42
35
Traveller type
Time of year
LanguageEnglish
More languages
140
198
90
42
35
Show reviews that mention
All reviewstrain stationl estconvenient locationhotel entranceexecutive roomshort stayminute walkwould stay againthe hotel is cleanlots of restaurantstop flooraround the corneryogurteiffel towereurostarluggageconvenience
FilterEnglish
Updating list...
21 - 25 of 505 reviews
Reviewed 13 December 2017

I had a very small room with no space where I could leave my luggage. The bed was comfortable enough, although smallish on the queen size. Insulation from outside noise was not good, the windows were old and they let the noise in. The bathroom...More

Thank ANGELO V
Response from Benoit M, Directeur général at Holiday Inn Paris-Gare de L'EstResponded 19 December 2017

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had during your stay with us. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you...More

Reviewed 12 December 2017

The booking process was a bit challenging - but when we arrived, check-in was smooth (I was expecting it to be just as challenging). Room was small, modern (purple walls and drapes!) clean and neat. The basic stuff you need are available, except the outlet...More

Thank FManiquis
Response from Benoit M, Directeur général at Holiday Inn Paris-Gare de L'EstResponded 19 December 2017

Dear Guest, I would like to sincerely thank you for selecting the Holiday Inn Gare de l'Est. I am delighted to learn that you enjoyed a nice moment with us and hope to have the pleasure of welcoming you again very soon. Best Regards, Benoit...More

Reviewed 7 December 2017 via mobile

Stayed 2 nights. Comfortable and clean. Rooms on the small size but got the impression that was the norm. Breakfast had a good choice. Good location to the Eurostar terminal. Metro right outside. Easy to walk around. Few restaurants close by. Ok for a short...More

Thank Lesley273
Response from Benoit M, Directeur général at Holiday Inn Paris-Gare de L'EstResponded 19 December 2017

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel. We hope to have the pleasure of seeing...More

Reviewed 4 December 2017

The place is clean, has good location, generous breakfast, our room was very comfortable. The internet worked perfectly. The staff was professional. It is located a walking distance from the metro. Next door there is an Alsatian restaurant (a rarity). You can easily call Uber...More

Thank Witoldzio
Response from Benoit M, Directeur général at Holiday Inn Paris-Gare de L'EstResponded 19 December 2017

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of...More

Reviewed 4 December 2017

Stayed here this weekend and after being upgraded to an "executive room" we were thoroughly disappointed. The carpet had many horrible looking stains on it, the heating/air con system was noisy, the TV had terrible signal and the "view" was non-existent - the back of...More

Thank Kerri B
Response from IHGService, Guest Relations Manager at Holiday Inn Paris-Gare de L'EstResponded 19 December 2017

Hi Kerri B, I am glad that you stayed with us. Thanks for highlighting our hotel's accessible location! I'm sorry to hear about the challenges that came with your visit, especially the distressed carpet and the bar service. This gives an avenue for our hotel...More

View more reviews
PreviousNext
134567101
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
US$99 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#398 Luxury Hotel in Paris
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$99 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#398 Luxury Hotel in Paris
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (333)
Room & Suite (170)
Dining (5)
Business Centre & Event Rooms (1)
Nearby
Chateau d'Eau / Gare du Nord
The neighbourhood around Chateau d’Eau is an often
overlooked part of town whose vibrant streets are
great for a refreshing change. Long known for its
immigrant population, this multicultural
neighbourhood's fabric has been enriched by
communities from India, Pakistan, Arab-speaking
countries, and Africa. Explore its colorful twists and
turns from the Passage Brady (known for great Indian
...More
Questions & Answers
Ask a question
Anna-Maria C
7 February 2018|
AnswerShow all 2 answers
Response from RobsonAlberis | Reviewed this property |
What I can talk to you is that in my case was everything ok. The reserve was done and it was checked in properly. I suggest you tell about this inconvenience with the manager. I agree you, with a reserve done it’s not... More
0
Votes
Veronica U
28 October 2017|
AnswerShow all 8 answers
Response from dangar786 | Reviewed this property |
I would use the metro It's really easy with a map
1
Vote
Renata12341234
8 August 2017|
AnswerShow all 2 answers
Response from Domi G | Reviewed this property |
I don't remember seeing any in the room but I am sure you can get an iron brought to the room when you ask for one.
0
Votes
PreviousNext
12345610
Room Tips
"Ask for a balcony room"
Read review
"Corner suites are best, though all balconies open to busy road, so there is some noise inside the room."
Read review
"Ones with a balcony"
Read review
"Quiet floors and accessibility"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing