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All reviewscharles michelsbir hakeimseine riverclose to eiffel towerminute walkfamily roomcorner roomconcierge deskmetro stationsuperior roombooked this hotelaround the cornernotre damejavelbeaugrenellemonoprixsupermarket
We stayed there for our honeymoon.Stay was amazing. Location is superb. Near to Eiffel tower and market. Excellent services. Overall very very good. Highly recommendable. We really enjoyed our stay. If I will ever come again to Paris, I will choose this hotel over and...More
Booked a short break with Yuvatrip Offers. Everything was excellent from the first phone call to email reminders about boarding passes for return flights. Had a few queries before our flight and calls were dealt with by friendly, professional assistants. I will recommend yuvatrip to...More
2 Thank sunaxismax
Response from Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour EiffelResponded 16 November 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
There’s no getting rest here.
Most rooms have a memory foam mattress without an actual cover on it, just a piece of paper. Memory foam retains heat like crazy. The a/c isn’t turned on yet in this hotel, which is a standard European practice. The...More
Response from Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour EiffelResponded 2 days ago
We thank you for your recent review and sincerely apologize if we didn't meet your needs.
We are not used to get negative feedback concerning our mattress. We propose in each room the latest mattress designed especially for the Novotel brand. We are...More
I arrived at the hotel and checked in on February 17, 2018. I was there early and didn't have a problem getting my room. Room was very decent and clean. I was happy with the cleanness of the room. I was in Paris celebrating my...More
Response from Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour EiffelResponded 6 days ago
Thank you so much for your time and for your recommendations.
However, I am so sorry if your stay didn't meet all your expectations. Our guest experience manager didn't have the information that it was the birthday of your daughter and her best...More
I am due to stay at the hotel with my family from Friday.
I have been trying to find out about the temperature of the pool to see if it will be warm enough for my 2 infant children.
I emailed several days ago. No...More
Response from Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour EiffelResponded 1 week ago
I am so sorry for this experience that does not correspond to our objective to make you feel welcome.
Please feel free contact me by phone if you want more information: + 33 1 40 58 22 56 or email email@example.com.