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BEST WESTERN Paris Gare Saint Lazare

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281 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Athens, Greece
Reviewed 1 week ago

Booked a double room for 4 nights in March 2017. On arrival, we were surprised to be thrown in a room that would hardly fit the bed, not even our luggage. When I told them that a single occupant could stay for 1-2 nights there, but not a couple for 4 nights, they accepted our reasoning, but said had no...

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Thank Stelios667
Ljubljana, Slovenia
Reviewed 2 weeks ago

It's a simple hotel, but cozy. The best thing about it, in my opinion, it's the location: near metro stops and buses, and in a central location that's just around 30min walking from the Arc of Triumph. Also, the staff at the reception are very nice and are there 24/7. I had internet in my room, WI-FI, and it worked...

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Thank LF_Simao
Reviewed 4 January 2017 via mobile

Very nice hotel and the most important it was clean. Everyday we had our room to be cleaned, with new sheets, new towels. The location is great only 20 min walking is the opera and the Lafayette shopping center. The breakfast was very nice and clean. The heating was very nice and strong. Hot water 24h The only negative was...

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Thank Hagop D
Leeds, United Kingdom
Reviewed 20 December 2016

Review collected in partnership with Jet2holidays
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Thank christinepickersgill
DIRSEIH, Manager at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Lahr, Germany
Reviewed 23 October 2016 via mobile

Top friendly Service . Very clean , Price is ok . WLAN , Nice rooms , Nice Breakfast nothing negativ To find . Compliments To all The Team they make a greate Job . Come there and enjoy you Can Walk in The City Center. To lafayette Shopping Center Its around 20 min . The rooms decoration very lovely .

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Thank neckermann
Reviewed 2 October 2016 via mobile

absolutely its not a 4 stars hotel; the only good point is the location ; at check in surprised that our room at the 6th floor so we have to go 1 floor from 5till6 without elevator with our 4 baggages!! and no concierge to help!! for 4 days we only saw 2 employees the receptionist and the lady in...

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Thank Chantal B
DIRSEIH, Responsable relations clients at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Dear Chantal B, First of all I would like to apologise that our service didn’t meet your expectations. Our guest’s satisfaction is really important to us and I would like to thank you for taking time to write this feedback. It really helps us to constantly introspect our systems and procedures. I would like to mention that following your feedback...

Reviewed 20 September 2016

Good location in an interesting district full of violin shops, and easy access to everything Paris has to offer if you are able to walk to the metro. The room was comfortable but smelled strongly of damp after having a shower, as there was no extractor fan. The reception staff were very confused when we reported this and suggested we...

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Thank Emma L
DIRSEIH, Responsable relations clients at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Dear Emma L, Thank you very much for taking time to share your experience about your stay in Best Western Paris Gare Saint Lazare. You satisfaction is important to us and we strive every day to provide our guests with a better service. Please accept my sincerest apologies for the incident that I will personally make sure never happens again....

Tehran, Iran
Reviewed 13 September 2016 via mobile

Near metro, clean, good wifi for all your devices, there is a safe in room, there is lots of restaurant and stores nearby. Breakfast is good for this kind of hotel in paris. Room are small but good for just sleep in nights.

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Thank sam n
DIRSEIH, Responsable relations clients at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Dear Sam M, Thank you very much for choosing Best Western Paris Gare Saint Lazare. I would also like to thank for taking your time to leave a feedback. Your satisfaction is really important to us and we strive every day to provide you with a service that you deserve as our guest. It’s a pleasure to hear that you...

Oslo, Norway
Reviewed 9 July 2016

This is a small and clean hotel. The service in the reception is very good. The room facing the backyard is very small but also the most quiet ones. I have stayed several times in this hotel and it is a nice hotel if you are only in the hotel for sleeping. There are five rooms per floor and total...

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Thank KjetilandJohn
DIRSEIH, Responsable relations clients at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Dear KjetilandJohn, First of all please allow me to apologise for the inconveniences experienced regarding your rooms. As you said, the rooms facing the streets are bigger, don't hesitate to ask for it next time. I am glad to see that you appreciated the location of the hotel and the attractions around it. We would be very happy to welcome...

New Delhi, India
Reviewed 4 July 2016

Location wise, the hotel is close to a bus stop & metro station as well. There are many restaurants nearby, so that was very convenient The room was small, but clean and comfortable.The staff was very helpful. There is a supermarket right opposite the hotel, where we stocked up before setting out for our sight seeing.

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Thank Shruti_Nautiyal
DIRSEIH, Responsable relations clients at BEST WESTERN Paris Gare Saint Lazare, responded to this review

Dear Shrytu_Nautiyal, First of all I would like to thank you for sharing your experience on TripAdvisor. I am glad to see that you appreciated the location of the hotel and the attractions around it, and the efficiency of our staff. We would be very happy to welcome you again at the hotel. The Guest Relation manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Behind its hewn stone facade and wrought iron balconies, the BEST WESTERN Paris Gare Saint Lazare will amaze you with its contemporary design, combined with its original structure that retains its original mouldings. This refined setting, warmed by a selection of bright colours found throughout the hotel, results from the talents of the renowned decorator Michel Boyer. The hotel's location, close to nearby transport options, is the perfect departure point for tourism and shopping excursions. Major department stores and the Opera are a short walk away. ... more   less 

Additional Information about BEST WESTERN Paris Gare Saint Lazare

Address: 18 rue de Constantinople, 75008 Paris, France (Formerly BEST WESTERN Elysees Paris Monceau)
Region: France > Ile-de-France > Paris
Price Range: $159 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Paris Gare Saint Lazare 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Elysees Paris Monceau Hotel Paris
Best Western Paris
Paris Best Western
Hotel Style:
#423 Luxury Hotel in Paris
#514 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Paris Gare Saint Lazare staff and other travellers.
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Questions? Get answers from BEST WESTERN Paris Gare Saint Lazare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms 401, 501, etc. unless you love confined spaces”
  • this is the area available to pass to the other side of bed at room 401!
 of 5 bubbles Stelios667, 16 Mar 2017 | Read review
“Don't take rooms on the high floors, elevator does not go all the way up.”
 of 5 bubbles NRH2016, 16 Feb 2016 | Read review
“Try go for the Elegance Room, as it is pretty small even though the Elegance Rooms are the largest in the hotel.”
 of 5 bubbles dhanyan2014, 14 Jan 2016 | Read review
“good location , good service”
 of 5 bubbles mitorisonia, 26 Oct 2015 | Read review
“Choose a room on the 5th or 6th floor facing the road to get a better view”
 of 5 bubbles migswayfarer, 26 Sep 2015 | Read review
5 of 5