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Hotel Soft

1,162 reviews
#557 of 1,809 Hotels in Paris
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Traveller (269)
Room & Suite (241)
Dining (29)
Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“gare de l'est”(54 reviews)
“brick wall”(7 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Concierge
Free Parking
Air Conditioning
3.0 Star Hotel
All hotel details
Offers from Hotel Soft
Special Offer: LES MEILLEURS TARIFS ICI
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Reviews (1,162)Write a Review
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294
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LanguageEnglish
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294
266
68
9
7
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All reviewsgare de l'estcanal saint martinbrick wallrooms are smallcroissantstrain stationsshort breakstayed here for nightscity breakthe hotel stafflovely hotelbars and restaurantsmain attractionsspoke good englishmin walkquiet side streetquiet at night
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431 - 435 of 644 reviews
Reviewed 14 January 2013

We spent 3 days in this hotel with my partner. We found the room clean with a nice decor, maybe a little bit small but the furniture makes up for the size. The continental breakfast is a nice touch and the staff was very helpful.

Thank Adrienn F
Reviewed 4 January 2013

We stayed here for two nights in January. The hotel is easy to get to from the gare due nord which was great for us as we arrived on the eurostar. We arrived early and our room wasn't ready but they looked after our bags...More

1  Thank tomh1986
Reviewed 4 January 2013

The room is very small,dirty and smell in the bathroom. The nightshift's staffs are very rude! They are always on the phone talking with their love one instead of serving a customer! We will never go back again.More

Thank Miranda S
Response from hotelsoft, Gérant at Hotel SoftResponded 18 October 2015

Dear Miranda, Thanks for your review of your stay with us. Unless it isn't pleasant for us to read negative comments, we appreciate your testimony, as it allows us to improve our offer to our guests. We are sincerely sorry about what happened, which was...More

Reviewed 19 December 2012

Stayed here 3 nights last month. It's a lovely hotel, very friendly and central at a very good price. The staff were really helpful and made a restaurant reservation for us on the last night. The 'cosy' room is not huge but very pretty and...More

1  Thank Duncan R
Reviewed 19 December 2012

10 minutes walk from the Gare du L'Est station. Small but clean, wonderfully placed for walking around Paris. 15 Minutes walk from River Seine. Hotel staff all very pleasant and helpful and spoke very passable English (way better than our school French in fact) Would...More

1  Thank marcusdev2001
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Refrigerator in room
Details
Price range
US$92 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#397 Romantic Hotel in Paris
#427 Business Hotel in Paris
Room types
Non-Smoking Rooms
Details
Price range
US$92 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#397 Romantic Hotel in Paris
#427 Business Hotel in Paris
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (269)
Room & Suite (241)
Dining (29)
Nearby
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point
of one of the most romantic and hip areas of Paris.
Watch boats travel along the canal while lovers and
friends take in the atmosphere from the banks or the
bridges. Evenings see hoards fill the embankments to
drink wine and enjoy good company. The colder days
lead people to hipster bars, cozy restaurants, and
concert spaces. Those who are more adventurous may
...More
Questions & Answers
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Diljeet S
9 November 2017|
Answer
Response from ann b | Reviewed this property |
Continental breakfast - croissants, cheese,ham, cereal, tea, coffee, fruit and yoghurt.
1
Vote
TWKENT
6 June 2017|
AnswerShow all 4 answers
Response from Hotel-cmanager | Property representative |
Dear Guest, We have irons and ironing boards at your disposal at the reception. Best regards, A. Pirbay, director.
1
Vote
Google Translation
Tamar S
17 November 2016|
AnswerShow all 7 answers
Response from Hotel-cmanager | Property representative |
Hello Tamar, Thank you for your question. Yes, we do have a central heating system. Best regards. C.Pirbay
1
Vote
Google Translation
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Room Tips
"We stayed on first floor, and I asked for a quiet room. They give one of the back part and it was ok, we..."
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"Rooms on the inside are very quiet, and the street outside is largely car-free"
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"Second Floor was good"
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"Take your own kettle. Room has a docking station I phones."
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