I booked for three nights and was told upon arrival my room wasn't ready. I was then told I had to pay the bill for the 3 days. Crazy. I didn't know our plans during our vacation! The wifi doesn't work - a real disaster...More
1 - 5 of 120 reviews
We stayed in the Helzear Montparnasse during May half term last year (2016). It was our first time taking the kids (9 years and 6 years old) to Paris - myself and my husband have been many times before. I struggled to find a reasonable...More
Our family of five stayed here for one lovely night. The neighborhood is quiet and beautiful, and an easy walk from the Denfert Rochereau station of the RER (which you can take directly from Charles de Gaulle airport). We were warmly welcomed, although our room...More
The hotel gave us an offer and said this was the total amount we need to pay. So we booked the room. But when we checked out, they asked for the city tax again. I said I was told yesterday that amount was the total...More
Couldn't sleep all night because a group of young guys next door were drinking alcohol, absolutely drunk and have been screaming all night. I told them two times to stop but nothing. Than I called the staff to do something because this was absolutely not...More
"We were first shown to a much small, split level room, unsuitable for the kids. We asked to change and the..."
"There are two buildings inside, one older than the other. I stayed in the older one, which had big windows..."
"Request a fan if you get hot easily, especially in the summer. Second floor is probably better."