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Have visited the hotel in September.The staff was extremely helpful.Izabel and she,s coworker (sorry,don,t know shes name)did their best when I come and during my stay.
The location is very convenient close to the metro and all food amenities.Didn,t wait any minute for check-in.The room...More
Response from HOTELHORLOGE, reception at Hotel de l'HorlogeResponded 15 October 2017
Hello; Thank you for having left a commentary. We are delighted that you enjoyed your stay, particulary, the welcome, the location of the Hotel de l'Horloge, the cleanliness of your studio and its equipment, including the kitchenette, the wifi connection. It is our pleasure to...More
The hotel is under renovation. We stayed a room just renovated with new furnishings/kitchenware/bedding, etc. The staff were very helpful and nice. good location to access Metro. The hotel is about 30-45 min away from CDG airport.More
1 Thank HollyTexas
Response from HOTELHORLOGE, LA RECEPTION at Hotel de l'HorlogeResponded 18 July 2017
We thank you for your kind commentary. We are delighted that you enjoyed your stay, including your fully renovated studio, its layout, new furniture, quality of bedding, pleasant and professional staff, excellent site location, close to 2 strategic metro stations. We look forward to...More
I believe it is the worst hotel I have ever visited. I have booked the stay at this terrible hostel for 4 days, and I have terminated my booking the very next day! Not only they lie on Booking.com site, by promising fast Wifi access...More
Response from HOTELHORLOGE, reception at Hotel de l'HorlogeResponded 8 October 2017
Many thanks for your review.
You have booked one of our 2 single studios with shared toilet, outside the studio. Our 44 other studios are equipped with complete bathroom, shower and toilet.
We have 3 shared toilets in the Hotel de l’Horloge. There...More
I cant start to explain.. so i will just say that the washrooms where not in a condition that you will like to step in.. :(
Plz do something about the cleanliness and smell I couldnt step in there. I was the worst.More
2 Thank maypenny2017
Response from HOTELHORLOGE, RECEPTION at Hotel de l'HorlogeResponded 4 October 2017
Thank you for your comment.
However, this one being anonymous, we presume that you occupy one of our 2 single studios with shared toilet, outside the studio.
Our 44 other studios are equipped with complete bathroom, shower and toilet.
We have 3 shared toilets...More
I was staying here for 4 days, but has to check out the next day itself. there was loud noise form the next door room/apartment. couldn't seep the whole night. The owners also couldn't do anything about it.More
3 Thank alexG3761NP
Response from HOTELHORLOGE, Laurent at Hotel de l'HorlogeResponded 8 October 2017
Thank you for your commentary. Our Hotel is renowned for its calm. We did not have the pleasure of your visit, regarding your complaint.
Our staff stays at night in the hotel and could have intervened to solve this problem of noise, related...More