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Hyatt Regency Paris Etoile

#1,461 of 1,793 Hotels in Paris
3 Place du General Koenig, 75017 Paris, France
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Visite Guidee Paris
    0.4 km
  • 4 star hotel
  • Free Wifi
Reviewed 1 week ago
Awesome Customer Service
Great place, location and staff We where there for 9 days and... more
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2,291 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
New Delhi, India
Reviewed 2 days ago NEW

Concierge staff and restaurant staff don't know how to take care about the guest, they show their inexperience. The staff at reception desk are amazing specially Meher. Never expected hotel giving Evian bottles complimentary, they were never hesitant about it.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sidharth K
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Sidharth K, First let me thank you for sharing your feedback. The quality of our service is our priority and be sure that we take good note of your comment and we will inform our staff. Thanks again a lot for the comment regarding the reception team. I hope that we will have the pleasure of welcoming you again...

Heidelberg, Germany
Reviewed 2 days ago NEW

Honestly, I was wondering if this hotel is indeed a Hyatt or not. It does not display any of the Hyatt chain qualities. Old, dirty, in very bad condition and with some employees who do not really display any of the Hyatt values.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Juan Pab R
Kanchanaburi, Thailand
Reviewed 2 days ago NEW

The hotel is under construction, so the entrance is not up to standards for a top hotel. That was unfortunate, but not the core of my complaint. The room that we got was horrible. The plaster was coming of the walls and the sealing and the bathroom was just no clean. In fact the bathroom was so worn out that...

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Helpful?
1Thank Joost B
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Joost B, First, thank you for having taken the time to write a review on Trip Advisor about your experience with us. I am terribly sorry to read that you did not have a pleasant stay with us and that you had to suffer from these misfortunes. I understand that the accumulation of issues annoyed you. Indeed, our property...

Aberdeen, United Kingdom
Reviewed 5 days ago NEW

Went to Bar La Vue for a drink before we headed for dinner at another location. It took forever to find an elevator to take us to the bar. The staff on the lower levels were so unhelpful. It was short staffed. Were waiting to get seated for much longer than we should have been. It just seemed unorganised. The...

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Helpful?
Thank vicky_reid
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear vicky_reid, First, let me thank you for your comment. I am sorry to read that your stay with us did not meet your expectations, please accept my sincere apologies. The quality of our service is our priority and be sure that we take good note of your comment and we will inform our staff. I sincerely hope that you...

Frankfurt, Germany
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank takanorih2017
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Reviewed 1 week ago

I almost feel bad giving what is without a doubt my worst review. But upon reflection it is fully deserved. And I will review this quickly in bullet point format as this hotel doesn't even warrant my time - I write only to save someone else from going. - This is beaten and worn down hotel. Mold in the showers,...

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Helpful?
Thank bigappletraveller
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear bigappletraveller, Thank you for having taken the time to write a review on Trip Advisor. I am sorry to read that your experience with us was such a disappointment. Indeed, the hotel is currently being renovated, however we do our best to minimize the negative impact of these renovation works on our guests and I am sincerely confused that...

Waterloo, Ontario
Reviewed 1 week ago via mobile

In fairness, the hotel is doing renovations to upgrade the property. However, the upgrades are really that great and the hotel is extremely tired. Hyatt really needs to step it up if they want to bring this to the level of a typical Hyatt property. Long way to go. The service is excellent, but the facilities aren't. I will say...

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Helpful?
Thank Rob_KW
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Rob_KW, First let me thank you again for sharing your feedback. I understand your point of view regarding the wifi. Please, feel free to contact directly my assistant Audrey (+33 1 40 68 50 01) and she will be pleased to arrange your next stay with us over the phone and discuss further. It would be such a pleasure...

Los Angeles, California
Reviewed 1 week ago

Great place, location and staff We where there for 9 days and there was no single day that we didn't enjoy being at this amazing hotel, we got a room with a view of the Eiffel Tower and it was amazing waking up every morning with the best view in town. Also the breakfast at the Restaurant Lafayette is awesome...

Review collected in partnership with Hyatt Hotels
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Thank FridaKalavera
Reviewed 2 weeks ago via mobile

Despite the bad reviews we had read about before our trip on 08.01.17, I have to say that we found the hotel staff to be polite, very helpful and the room was clean and tidy, no bugs or noise. Although there is construction work going on, apart from a slight tapping sound for about a minute, we heard nothing else....

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Helpful?
Thank Dilly P
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Dilly P, First, let me thank you for having taken the time to write a review on Trip Advisor. It seems that you enjoyed your last stay with us, and it is always a pleasure for me to read that our guests spend a good time at Hyatt Regency Paris Etoile. We would be delighted to have you as...

Campbell, California
Reviewed 2 weeks ago

The property is undergoing major renovations with over 60% of rooms out of commission as well as the main lobby. They are doing a pretty good job of not inconveniencing guests while they do this, and room rates are very low for the location, but the unrenovated rooms are really showing their wear and tear. (post renovation expect the room...

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Helpful?
Thank Russell D
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Russell D, I am glad to read your comment regarding the renovation. Indeed, we do our best to make this renovation as discreet as possible. Thank you very much for your comment and for pointing out many of our assets. Indeed, our location witch is directly connected to the Palais des Congrès and to the metro, is excellent and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 

Additional Information about Hyatt Regency Paris Etoile

Address: 3 Place du General Koenig, 75017 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $191 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hyatt Hotels Corporation, Agoda, Priceline, Travelocity and Cheap Tickets so you can book your Hyatt Regency Paris Etoile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel
Hotel Style:
#465 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Paris Etoile staff and other travellers.
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Questions? Get answers from Hyatt Regency Paris Etoile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the you are at least at the 20th floor for the view”
 of 5 bubbles joostb413, 22 Jan 2017 | Read review
“Stay at another hotel!”
 of 5 bubbles bigappletraveller, 14 Jan 2017 | Read review
“chose another hotel”
 of 5 bubbles JerryK659, 3 Jan 2017 | Read review
“Communicate your specific needs and speak with the hotel. Ask for a quiet room.”
 of 5 bubbles annecQ9525WG, 14 Dec 2016 | Read review
“All the rooms are terrible”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
5 of 5