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Best Western Le Donjon Les Remparts

Booking.comUS$135*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$159*
US$135*
US$159*
US$134*
US$159*
US$135*
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Best Western Le Donjon Les Remparts
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1,330 Reviews from our TripAdvisor Community

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Showing 796: English reviews
Washington DC, District of Columbia
Reviewed 9 August 2013

As others have said, you really want to stay in the citi (within the walls) to deal with the crowds. We stayed just one night but that was fine. The timing of our stay helped. In July we arrived at about 4 in the afternoon. After settling into the room we went out to explore and make a dinner reservation....

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Thank AllenDC
North Charleston, South Carolina
Reviewed 5 August 2013

We stayed at the Best Western last year when our rooms were in the Ramparts (about 300 metres from the main building). Although we had to walk to le Donjon for breakfast it was a pleasant walk and the rooms were excellent. This year we stayed in the main building which oozes atmosphere with a medaeival feel but we were...

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Thank probinb
BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts, responded to this review

Dear Guest, , Thank you for taking the time to let me know about the different aspects of your stay with us, which I read with much attention. Comments from our clients are one of the best means for us to improve our service and to increase guest satisfaction. I have noted your comment about the extractor fan in the...

Cork, Ireland
Reviewed 2 August 2013

This hotel was excellent to stay in and see the citie. Rooms very clean, fresh towels everyday, great location in the main building. Staff were very pleasant. Air conditioning was excellent. We would stay there again and recommend to others. Fantastic to stay in the medieval city at very good prices. Breakfast was good.

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Thank John P
BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts, responded to this review
Google Translation

Cher Client, Merci pour la gentillesse la gentillesse de votre témoignage que je ne manquerais pas de transmettre à mon...

Gainsborough, United Kingdom
Reviewed 1 August 2013

We wanted to stay in the Medieval cite and this is a really good option. There are more than one places you could be housed in - we were at the Ramparts. No view but the room was lovely with air conditioning. We were took a taxi to the cite and were then transported up to the hotel. Everything was...

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Thank Bentalbot
BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts, responded to this review
Google Translation

Cher Client, c'est avec grand plaisir que je pends note ce matin de voter témoignage laissé sur TA à propos...

Southampton, United Kingdom
Reviewed 31 July 2013

This is the opportunity to stay inside the medieval city (cite) of Carcassonne, its one of those unique opportunities that you have to say you've done, and the Hotel le Donjon made it possible with very reasonable prices (considering the location). The hotel is spread across 3 buildings all very close - we were opposite the main reception. Considering the...

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Helpful?
Thank Bill H
BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts, responded to this review

Dear Customer We would like to thank you for taking the time to leave a review on TA. We are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a...

Stockton, New Jersey
Reviewed 31 July 2013

If you consider staying inside the medieval city, which you should, this is in a prime location, but is a slightly outdated hotel- stay because it is affordable and in the exact city center, and allows you to be a part of the off- hours when you can explore the ramparts and photograph history in a magical setting. There is...

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Thank Stocktonwanderer
BW_hotel_donjon, Manager at Best Western Le Donjon Les Remparts, responded to this review

Dear Customer We would like to thank you for taking the time to leave a review on TA. We are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a...

Cork Ireland
Reviewed 31 July 2013

Le Donjon is situated in a Great location i side the walls of the old city. Superb breakfast served until 10. 30 each morning. Spacious bedroom. Peaceful garden. AC was totally quiet. Great walks in the evening inside the walls of the old city. Friendly, efficient staff. Shuttle car provided to take luggage and passengers to the carpark to avail...

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Thank KenRaff
BW_hotel_donjon, General Manager at Best Western Le Donjon Les Remparts, responded to this review

Dear Customer We would like to thank you for taking the time to leave a review on TA. We are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a...

Glasgow, United Kingdom
Reviewed 24 July 2013

We had a villa holiday based just outside Carcassonne but flight times meant a final night was required in a hotel. Picked Hotel Le Donjon to allow time in the Medieval City. Hotel was very good and in an excellent location. We had a room with a fantastic view of the city walls. The rooms are spread in three buildings....

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Thank Graham A
BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts, responded to this review

Dear Customer We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one....

Northern California
Reviewed 23 July 2013

Le Donjon has a fantastic location inside the walls at LaCite. For a small fee, we were able to ride our motorcycles inside the walls to a parking lot provided by the hotel. Their van took us and our luggage to our rooms from there. Everything was a smooth and seamless operation. The accommodations were top notch as were the...

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Thank tjanderson5
BW_hotel_donjon, General Manager at Best Western Le Donjon Les Remparts, responded to this review
Google Translation

Cher Client, Je tiens tout naturellement à vous remercier pour la gentillesse de votre témoignage. Nous sommes ravis de voir...

Cornwall, United Kingdom
Reviewed 20 July 2013

Without doubt the best hotel we stayed in during our two week visit to France. The arrangements for parking our car worked like clockwork, and the secure parking was well worth paying the extra money. All the hotel staff were extremely helpful, and a surprise room upgrade (in the main building) was much appreciated along with a little surprise birthday...

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Thank KernowTravellers10
BW_hotel_donjon, Gérant at Best Western Le Donjon Les Remparts, responded to this review

Dear Guest, Thank you for sharing with us your feeling about your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 

Additional Information about Best Western Le Donjon Les Remparts

Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France (Formerly Best Western Hotel le Donjon)
Region: France > Occitanie > Aude > Carcassonne
Price Range: $194 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Le Donjon Les Remparts 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western
Hotel Style:
#3 Luxury Hotel in Carcassonne
#3 Romantic Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Le Donjon Les Remparts staff and other travellers.
21 questions
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Preston, United Kingdom
5 months ago
West Palm Beach, Florida

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Questions? Get answers from Best Western Le Donjon Les Remparts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the building opposite the main hotel overlooking the street, Generally quiet at night but there is a youth hostel next door”
DeborahM501, 19 May 2017 | Read review
“Ask for rooms 42 or 43”
SamCyberFairy, 14 Feb 2017 | Read review
“Quiet, large room on the 2nd floor.”
748suea, 15 Nov 2016 | Read review
“At the back - quieter”
LeylandAtlantean, 14 Nov 2016 | Read review
“Some open into a courtyard if you go in summer”
MandyC942, 6 Nov 2016 | Read review
5 of 5
Booking.com
US$135* /night
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PricelineUS$135
TripAdvisorUS$135
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Prices are for 1 room, 2 adults
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