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Ibis Budget Carcassonne La Cite

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854 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Reviewed 2 weeks ago

This was an overnight stop on a long journey. The hotel is rather tired, thin old towels and a room smelling of stale tobacco. It does have plenty of parking and is on the right side of town for the walled city.

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Helpful?
Thank Steph S
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
Google Translation

Cher client, Nous avons bien reçu votre commentaire laissé sur le site TripAdvisor et nous vous en remercions. Nous venons...

Tathra, Australia
Reviewed 11 January 2017 via mobile

We have stayed in many budget hotels & can say that this is one of the worst we've stayed in. The check in was pain free but the housemaid was surly, the shower & toilet are like the ammenities on a ship and the floor hadn't been cleaned. Because of the floor we checked under the mattress. It was disgusting...

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Thank 012sapphire
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
Google Translation

Cher client, Nous avons bien pris note de votre ressenti et sommes navrés que la prestation proposée n'aie pas été...

Dublin, Ireland
Reviewed 26 November 2016

We were in Carcassonne for 6 nights and chose to save money here for 4 nights before moving to Les Trois Couronnes for the last 2 nights with family. A 20 minute walk into the main city and only 10 minutes from the walled city. Typical ibis hotel, free wi-fi always welcome. Friendly staff, very helpful with information and good...

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Helpful?
Thank flynn1812
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
Google Translation

Cher client, Merci pour ce commentaire positif à notre égard laissé sur TripAdvisor. Comme vous le précisez fort bien, l'hôtel...

Newport, United Kingdom
Reviewed 22 October 2016

I think this hotel has seen better days and is probably in need of a refit. Small items of detail or decorative trim but of no substantive consequence were broken or missing. The access to the rear gated car park is down a narrow passage alongside the hotel, and there is an entrance from the hotel. Our room was quiet...

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Helpful?
Thank Paul C
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
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Cher client, Nous avons bien pris note de votre commentaire sur TripAdvisor. Sachez que nous avons entamé une vague de...

Granada, Spain
Reviewed 11 October 2016

Nothing specific for this average rating review. The place just felt "tired" somehow. It needed a little TLC to make it more inviting and cosy. Reception felt cramped and disorderly, as did the dining area where the breakfast was served. It did have ample parking and was about a twenty minute casual walk to La Cite. Room identical to all...

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Helpful?
Thank david w
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
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Cher client, Merci pour votre commentaire laissé sur le site TripAdvisor. Sachez que nous sommes actuellement en pleine rénovation, et...

Y Felinheli
Reviewed 24 September 2016

The hotel is clean and comfortable with reasonable sized rooms. Although on a main road there is little noise, the window is double glazed and the a/C works well. The hotel is less than 1km from the walled medieval town.

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1Thank JerryDunlop
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
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Cher client, Un grand merci pour votre commentaire positif et bienveillant à l'égard de notre Ibis Budget Carcassonne La Cité...

Gibraltar
Reviewed 18 September 2016 via mobile

I am a frequent user of Accor hotels.First time in Ibis budget .Clean, tidy and a comfy bed; but everything ruined by a strong pugnent smell from toilet cubicle.Would not use any Ibis budget ex Etap hotel again

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Thank Llanitofromgib
Reviewed 14 September 2016 via mobile

This place is horrible . By far the worst room I've had the displeasure of booking. Even the harsh smell of disinfectant could not mask the strong oder of urine from the toilet . There was mold in the shower and the towels were oversized dish cloths. You ate better off sleeping in the car or on a park bench....

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Thank ivan t
Nathalie B, Directeur général at Ibis Budget Carcassonne La Cite, responded to this review
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Cher client, Nous vous remercions de nous avoir fait partager votre avis sur notre établissement. Votre commentaire ne peut rester...

Stroud, United Kingdom
Reviewed 2 September 2016

It's a no frills style hotel, but the room I had, which had a double with an overhead bunk bed, worked well for the three of us. Staff were very helpful, the additional breakfast was worth it, and it's walking distance from the Cite. The room was clean and worked fine, although it felt like being in a cabin on...

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Helpful?
Thank GloucestershireDad
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
Google Translation

Cher client, C'est avec une grande satisfaction que toute l'équipe de votre Ibis Budget Carcassonne La Cité a pris connaissance...

Reviewed 10 August 2016 via mobile

Location is just near the old city. Very small room, toilet+shower. All smell bad flavor. We would never pay for that accommodation.unfortunately it was the last one in 4 hours of looking. Noisy rooms. Be sure not to be at- 1floor. One positive comment is to the workers:polite and kind.

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Helpful?
Thank pietro m
Nathalie B, Assistant de direction at Ibis Budget Carcassonne La Cite, responded to this review
Google Translation

Cher client, Nous avons bien pris connaissance de votre commentaire et sommes désolés que la prestation et les services proposés...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Ibis Budget Carcassonne La Cite

Address: 211 avenue du General Leclerc, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: $45 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Budget Carcassonne La Cite 2*
Number of rooms: 75
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Hotel Style:
#3 Best Value Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Budget Carcassonne La Cite staff and other travellers.
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Glasgow, United Kingdom
5 months ago
over a year ago

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Questions? Get answers from Ibis Budget Carcassonne La Cite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking available, easy access to city centre”
 of 5 bubbles flynn1812, 26 Nov 2016 | Read review
“Ask for one facing the rear of the hotel”
 of 5 bubbles GloucestershireDad, 1 Sep 2016 | Read review
“Not on the lower floor you look directly onto the carpark and people smoking”
  • And they said people were not allowed to smoke in the rooms
  • Smashed alarm clock
 of 5 bubbles LondonIrishlass, 14 Apr 2016 | Read review
“I cannot advise, if you're lucky you will have air conditioning and you won't have to hold your shower in your hand :)”
 of 5 bubbles Elena_Kornilova, 11 Nov 2015 | Read review
“over looking the beautiful parking...just kidding.”
 of 5 bubbles Billyarmstrong, 29 Jul 2015 | Read review
5 of 5