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Hotel du Chateau

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel du Chateau
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734 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Yorkshire Dales National Park, United Kingdom
Reviewed 1 July 2013

This is a unique little hotel situated immediately outside the main steps into Carcassonne’s Cite Walls. We decided to stay another night but as they were so busy we could only upgrade so we can report on the classic and the superior room both of which were stylishly decorated to a high standard and very comfortable. The superior room had...

Thank lawmargo
Aldridge, United Kingdom
Reviewed 30 June 2013

very convenient for the medieval city of carcassonne, two lovely dogs who are completely unfazed by guests and seem to just sleep, you cannot use the spa unless you have booked a treatment. would i stay there again and unfortunately no, the room we had was nice, but felt claustraphobic, very expensive and not worth the price, having just come...

Thank cortintime1
Reviewed 23 June 2013

We were lucky to find this little charm. The staff is super helpful, friendly, efficient and really seem to enjoy their guests. Breakfast is excellent and is served in a glassed in area overviewing the castle and the adjacent ancient cemetery. The rooms are spacious and comfortable. I cannot imagine anyone not falling in love with this jewel.

Thank Los Y
Manchester, United Kingdom
Reviewed 22 June 2013

We have just returned from a wonderful weekend in Carcassonne for a family wedding, staying at the Hotel Du Chateau. What a find, from check in to check out - the staff were friendly and attentive, nothing was too much trouble. We booked a superior room which was amazing, decorated in rich red tones. High standard of finish in both...

Thank Jones7778
Reviewed 20 June 2013

The hotel location is perfect for seeing the old city. Lovely terrace grounds and swimming pool area. The relatively small number of rooms gives a cosy intimate feel. Rooms are a little on the small size but beautifully appointed with modern plumbing etc. Breakfast only served in the bar but the lack of full restaurant is not a problem with...

1Thank LondonValPaul
Reviewed 17 June 2013

Easy access to the walled city. Parking available if you are driving. Nicely renovated property with small, but comfortable rooms. You take care of getting your bags in and out. No restaurant, but the bar has snacks and breakfast service. The view to the old city is fantastic at night. Nice outdoor terrace to enjoy if the weather is nice.

1Thank xoxx
Birmingham, United Kingdom
Reviewed 16 June 2013

Took in this Hotel as part of a Supercar Rally around Europe with 5 other Couples. Hotel is very pretty, clean and the location can't be beaten. I understand other reviews about shortness of staff at times and they could possibly be a little "officious" perhaps, just an undertone, but possibly there. eg, 6 Supercars turn up at the reception...

1Thank AmbassadorsDrivingCl
Dublin, Ireland
Reviewed 15 June 2013 via mobile

Our room, although pretty, had lots of dead insects lying around and live ones flying around. We complained and were told that there was no other free rooms. We showed the receptionist the next day and she offered free breakfast to make up for this. After further discussion she offered a small discount. I was told to write to the...

1Thank BGJM
StephaneRives, Propriétaire at Hotel du Chateau, responded to this review

Madam, Sir, We are sincerely sorry, we had prepared for you the same day an answer to your email which unfortunately never left our box of sending. Effectively we met a problem of ants in the room number 06 during 3 days of in a violent thunderstorm a few days before. The hotel were full on that night, this why...

Reviewed 14 June 2013

We arrived quite late at the Hotel du Chateau and there was just one person looking after both reception and the bar, which didn't bode well. We had booked a double room with three beds, one double and one single for our granddaughter. When we had booked in, the girl on reception showed us to our room, pulled out the...

3Thank LaurenDublin
StephaneRives, Propriétaire at Hotel du Chateau, responded to this review

Madam, sir, We are sincerely sorry for your bad stay in our hotel. Effectively a nest of ant had settled down in the room number 6 of in the terrible thunderstorm which we had a few days before. I thought that the fact of offering you every your extra on the invoice was a fair discount, in priori not! It...

Atlanta, Georgia
Reviewed 13 June 2013

We stayed at the Hotel du Chateau just outside the main gate of the medieval cite. It was a incredible experience. The hotel is so very charming, the room that we had in the grounds was just beautiful, very comfortable in every way. My only complaint is that there was no coffee maker in the room. Other than that it...

Thank justadrienne

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11/06/2017 12/06/2017
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  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The hotel is ideally situated, facing the towers and city walls of the medieval Cité it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Pâques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA CARITA ... more   less 

Additional Information about Hotel du Chateau

Address: 2 rue Camille Saint Saens, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: $272 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Chateau 4*
Number of rooms: 17
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Also Known As:
Du Chateau Hotel
Du Chateau Carcassonne
Hotel Style:
#2 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Chateau staff and other travellers.
6 questions
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Questions? Get answers from Hotel du Chateau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although there was a magnifying mirror in the bathroom- (which is great) the angle of the light above it even fully extended that meant that you were in shadow and it was still not great for putting on make up.”
T5720SPandyb, 19 May 2017 | Read review
“Junior Suite #16 has a private terrace with shade”
DianeChayer, 30 Apr 2017 | Read review
“Room 4 was lovely”
lovetravel232, 29 Mar 2017 | Read review
“We booked two rooms and both were excellent!”
paulsJ5487IX, 25 Jan 2017 | Read review
“There is not enough room to shower without banging your elbows”
oskym, 24 Jan 2017 | Read review
5 of 5
US$267* /night
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Prices are for 1 room, 2 adults
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