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Hotel La Citadelle Metz - MGallery

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5 avenue Ney, 57000, Metz France
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
Booking.com
US$126
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Free cancellation until 16/12/21
Expedia.com
US$125
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Free cancellation until 16/12/21
Prestigia.com
US$113
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Hotels.comUS$125
PricelineUS$122
ZenHotels.comUS$163
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (323)
Room & Suite (106)
Dining (36)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel La Citadelle Metz - MGallery
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 29 hotels in Metz
Location
Cleanliness
Service
Value
Travellers' Choice
Ouvert en 2005, l'hôtel de la Citadelle, situé près du coeur historique et culturel de Metz, est digne des plus beaux fleurons de l'hôtellerie Haut de gamme. Cette bâtisse militaire d'envergure fût construite à partir de 1559 dans le but de conserver la place de Metz conquise par le roi Henri II. Ce bâtiment sobre et épuré compte aujourd'hui 68 chambres dont 2 suites, 4 salles de réunion ainsi qu'une nouvelle table Bistronomique " La Réserve ". Bienvenue à La Citadelle. Le Bâtiment chargé d'histoire, a tout gardé de sa splendeur d'Antan afin de vous proposer un havre de paix au centre de Metz.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quiet
Languages Spoken
English, French, German
891Reviews7Q+A15Room tips
Traveller rating
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Popular mentions
eelco2013 wrote a review 10 Oct
North Holland Province, The Netherlands330 contributions170 helpful votes
We stayed one night on our way further south. This hotel is perfectly suited for us. Nice, roomy and quiet Supérieure Double (room number 230), 2 separate beds as requested. Very efficient check-in and fast check-out. Easy walking distance to the old city centre. Parking in front for a reasonable fee (if it's full, there is a large public parking garage closeby).
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Date of stay: August 2021
Rooms
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded 3 days ago
Dear eelco2013, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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Rita S wrote a review 7 Oct
Stockport, United Kingdom171 contributions75 helpful votes
A bit of a strange experience. Could not find the hotel reception at first .......because it consisted of a small table with a lap top computer, a member of staff appearing from behind a curtain, so my conclusion is that they were trying a new type of trend in check in of guests or maybe they had not invested in a reception area!!! Nice large room, very comfy bed, no complaints except maybe should Invest in a soap dish for the bar of soap for the sink!! The bar area was not really much which was a shame. They have a restaurant but did not eat here so can not comment. The main town of Metz is only about a 10 min walk away. Reasonable amount of parking at the hotel. Would recommend and would stay again if in town
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Date of stay: October 2021
Location
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Response from Jenny PHAM, General Manager at Hotel La Citadelle Metz - MGallery
Responded 3 days ago
Dear Rita, I would like to sincerely thank you for taking the time to write your feedback. Your satisfaction is our number one priority, we feel proud that you had a great time among us. We no longer have reception desk but our teams are mobile to welcome you everywhere in the lobby ! we have taken note of the other points for improvement. We look forward to welcoming you again in the MGallery La Citadelle Metz and offering you other outstanding experiences. Best regards, Pierre CUNAT Chef de réception
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dieg0vanh0ve wrote a review Sep 2021
Mechelen, Belgium42 contributions24 helpful votes
Went to Metz for a short city trip. The hotel is good accessible by car and has a limited number of parking spots. Parking is 15 per day. The rooms are spacious, quiet and very nice. I have eaten outside but no complaints i can think of.
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Date of stay: August 2021
Location
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Response from Anne-Cécile GENOLINI, Marketing at Hotel La Citadelle Metz - MGallery
Responded 2 weeks ago
Dear dieg0vanh0ve, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. They encourage us daily to give the best of ourselves. For the car park we have also a partnership with the public car park République located at 2 minutes walk, do not hesitate to contact our team if our car park is full on your next stay. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front office manager
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Willem Jonkman wrote a review Aug 2021
59 contributions58 helpful votes
Le Citadelle is an excellent hotel with class, style and elegance in a pretty, central location that is quiet. A park sits in front of it and Metz town center is at walking distance. The hotel, situated in an historic, military building, boasts a high-end modern design throughout the building. Rooms are spacious, the bathroom is large, beds are comfortable, staff is most pleasant and attentive, the restaurant is beautiful, the breakfast is very good - high quality and offering ample choices. We thoroughly enjoyed our stay here and will certainly return on a future occasion.
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Date of stay: August 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Anne-Cécile GENOLINI, Marketing at Hotel La Citadelle Metz - MGallery
Responded 21 Aug 2021
Dear Willemjonkman, Thank you very much for having chosen the MGallery La Citadelle Metz for your Messin stay, and thank you for sharing you feedback. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us. We look forward of welcoming you again in the near futur. Best regards, Pierre CUNAT Chef de réception
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WingWingOne wrote a review Aug 2021
London, United Kingdom629 contributions172 helpful votes
Reception very good and friendly. At entering there s stairs down and no ramp, a bit difficult with suitcases. tehre s a small elevator for the disabled though, which can be used to bring luggage down. rooms are very spatious, hygiene could be better (already papers in waste bin and dirt in bath tub for example...) bed was comfortable but night tables and light control out of armreach when lying in bed... strange nice bathroom, good showerhead (control of jethead would also be nice though) overall the room seems to be refurbished, but still has an old design/feeling. Parking in front of the hotel, but not enough space for all guests so you get referred to near public parking. building is impressive. Breakfast, good, but needs better follow up. had to ask 2 times for my cappucino. especially the girls (students?) seemed to forget easy. overall a good experience, some small errors, but certainly value for money.
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Date of stay: August 2021
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Response from Anne-Cécile GENOLINI, Marketing at Hotel La Citadelle Metz - MGallery
Responded 16 Aug 2021
Dear WingWingOne, Our staff and ourselves would like to warmly thank you for your feedbacks and your stay at La Citadelle MGallery Hotel in Metz. We will review and work on the improvement points raised in order to make your next stay even more enjoyable Your feedback encourage us daily to give the best of ourselves. We are looking forward to welcoming you again ! Best regards, Pierre CUNAT Front Office Manager
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PRICE RANGE
US$94 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la citadelle metz, la citadelle hotel metz
LOCATION
FranceGrand EstMoselleMetz
NUMBER OF ROOMS
68
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Frequently Asked Questions about Hotel La Citadelle Metz - MGallery
Which popular attractions are close to Hotel La Citadelle Metz - MGallery?
Nearby attractions include Team Break - Escape Game (0.4 km), Palais du Gouverneur de Metz (0.10 km), and Esplanade (0.2 km).
What are some of the property amenities at Hotel La Citadelle Metz - MGallery?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel La Citadelle Metz - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel La Citadelle Metz - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel La Citadelle Metz - MGallery?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Hotel La Citadelle Metz - MGallery?
Conveniently located restaurants include Fox Coffee Shop, Mona Italian Street Food, and Restaurant les copains d'abord.
Is Hotel La Citadelle Metz - MGallery located near the city centre?
Yes, it is 0.5 km away from the centre of Metz.
Are any cleaning services offered at Hotel La Citadelle Metz - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel La Citadelle Metz - MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel La Citadelle Metz - MGallery offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel La Citadelle Metz - MGallery?
The staff speaks multiple languages, including English, French, and German.