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Mercure Toulouse Centre Wilson Capitole

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#9 of 129 Hotels in Toulouse
Certificate of Excellence
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Mercure Toulouse Centre Wilson Capitole
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629 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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London, United Kingdom
Reviewed today NEW

The hotel is, on the whole, excellent, especially the location. On arrival the staff were great and we got a room upgrade. In the evening the bar waitress was very helpful However, after we came back to the hotel after the evening out, I used the toilet in our bathroom and when I sat down my leg was pinched. I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 330jeremyg
London
HOTEL’S FAVOURITE REVIEW
Reviewed 14 November 2016 via mobile

We just returned from a lovely weekend in Toulouse. The hotel is really well located in the middle of everything and yet tucked away down a side street so that there is no traffic noise. The breakfast selection was very good with a selection of regional specialities as well as the usual stuff. The staff were very helpful and attentive....

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Helpful?
Thank jean9618
About Hotel's Favourite Review
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear jean9618, Thank you very much for your comment: we are pleased that you have grasped the essence of our approach: the warm welcome, the quality of listening and the care Thank you for appreciating the range of choices for breakfast, one thing not going without the other, the detail begins at the table ! We hope to see you...

Essex
Reviewed 2 days ago NEWvia mobile

This was the first time myself and partner had been to Toulouse, so we wanted a Hotel close to the centre, which this hotel certainly is. It is a lovely hotel, the room was nice, good size for a city Break when adventuring out most of the day. We didn't have breakfast there as was very expensive so went elsewhere....

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Thank Paige H
Bordeaux, France
Reviewed 2 days ago NEW

Have been to many Mercure before so tried this one for our trip in Toulouse.Had some problems with the booking but this was sorted out in the end. Friendly staff especially Nadia the chambermade and all the staff at breakfast ...especially Camelia with her lovely smile! Room fairly small but with everything you need,bathroom modern but bath a little to...

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Helpful?
Thank Beina1
Kathmandu, Nepal
Reviewed 2 weeks ago

We picked this hotel mainly because we really like the central location with easy access from/to the airport and main railway station also easy to reach the most interesting spots in the city. We were surprised because this chain hotel is different than others similar. Design is more like boutique hotel style that we really like. It's very clean, modern...

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Helpful?
Thank Marcin2707
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear customer, I would like to thank you for taking the time to post such a warm review on the TripAdvisor website following your recent stay at the Mercure Wilson. We are pleased to read that these moments in our company have met your expectations. Finally, your compliments to our staff and the decoration and the general atmosphere touch us...

Falmouth, United Kingdom
Reviewed 3 weeks ago

This was a very nice hotel, newly refurbed with the design and decore attempting to be a bit funky and different. It's nice and it makes it stand out from "business" trip corporate hotels. The front desk staff were very nice and the lady on evening reception gave us a very useful tip for late dining. We had an evening...

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Helpful?
Thank Mesaana78
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear client, We would like to thank you for taking the time to share your experience at the Mercure Wilson. We are very happy that you were charmed by the decoration of our hotel and the services offered. We will pass on your appreciation to the team. We hope to see you soon !

Witham, United Kingdom
Reviewed 4 weeks ago via mobile

First visit to Toulouse. Hotel and staff lovely Room very comfortable. Hotel is situated right in the heart of everything. Would definitely return. Very good value hotel and nothing to much trouble for the staff.

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Thank Gareth S
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear Customer, We are delighted to read that you appreciated the quality of our services and the attentive reception that was offered to you. Please note that we have shared all of your impressions with the relevant teams. Your remarks are extremely valuable to us. Thank you for recommending our hotel, this is our best reward!

Wales
Reviewed 20 March 2017

This hotel is lovely, despite some small niggles! We arrived late on the Friday, had a very quick check in with a polite member of staff who gave us room 311. 3rd floor, overlooking their small center courtyard. It was a nice room but very small. You couldn't open the left hand cupboard door fully unless you moved the bedside...

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Thank SarahR06
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear customer, Thank you for taking the time to write a review following your visit to the Mercure Wilson. Your positive appreciation for our hotel, the friendliness of the staff and its location is important to us and we thank you. Your feelings are shared about the volumes, yet we are average for hotels of hyper center, so for your...

New York
Reviewed 10 March 2017

In January, we spent a three day weekend in Toulouse. And the Mercure Toulouse Centre Wilson Capitole made us feel very welcome. It's a standard Mercure with the same boutique look, good quality, and cleaniness. The location is right off Jardin Pierre Goudouli right in the center of the city, so it's not necessary to take public transportation unless you...

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Thank siminnyc
MERCUREWILSON, Responsable relations publiques at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear siminnyc, On behalf of the whole team I sincerely wanted to thank you for taking the time to leave your opinion. We found that your stay was fine, indeed the decor of the rooms is very design and plaiting enormously. As well as our geographical location which is an asset for the clientele. And it is with an immense...

Singapore
Reviewed 7 March 2017 via mobile

My 2nd time staying at this ridiculously great hotel. People, staff and location was just amazing. Beds were soft enough although shower rooms were slightly smaller but it should get by. Food, restaurants and everything else is just a walk away. Thank you, Mercure!

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Thank Alan .
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Centre Wilson Capitole, responded to this review

Dear Alan, We thank you for your message and especially for your fidelity! It was a real pleasure to welcome you to our hotel, which we wanted cozy and comfortable and we are delighted to note that you appreciated its central location and charm! The whole team works daily to reserve, to each of our customers, a personalized welcome and...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 

Additional Information about Mercure Toulouse Centre Wilson Capitole

Address: 7 rue Labeda, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Wilson
Price Range: $118 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Toulouse Centre Wilson Capitole 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson
Hotel Style:
#6 Luxury Hotel in Toulouse
#12 Family Hotel in Toulouse
#13 Romantic Hotel in Toulouse
#18 Business Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Toulouse Centre Wilson Capitole staff and other travellers.
2 questions
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bristol
over a year ago

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Questions? Get answers from Mercure Toulouse Centre Wilson Capitole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps ask for one of their larger rooms if you can.”
SarahR06, 20 Mar 2017 | Read review
“Very quiet room, in the middle of the busy city.”
alexandraupward, 10 Nov 2016 | Read review
“ask for a room at the back as this may be quieter”
449lesa, 26 Oct 2016 | Read review
“my room was on second floor. good!”
emmanuell481, 13 Aug 2016 | Read review
“Very central, so a high room is best.”
JanC001, 1 Jul 2016 | Read review
5 of 5