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Novotel Toulouse Centre Compans Caffarelli

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682 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Toulouse Centre Compans Caffarelli
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Showing 156: English reviews
West Sussex, United Kingdom
Reviewed 21 August 2016

I have rated this very good, due to the friendly, helpful staff, the excellent varied breakfast, the nice swimming pool, and the lovely park and Japanese Garden that is immediately next to the hotel( in fact the rear gate of the hotel leads out into the park, which is very well used by a very wide section of the local...

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Helpful?
Thank Brian P
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Brian P, Thank you very much for your kind words about our hotel. We are glad that you enjoyed your stay and that our staff made your stay even more comfortable. A big thank you from our entire team for giving us a 4/5 review following your recent stay with us! We are delighted to read that you enjoyed....

Reviewed 18 August 2016 via mobile

One of my friend came to visit Toulouse so we book hotel there. Quite cosy and friendly hotel. First we received one room with out safety box so we called for reception. They changed a new room for us and sent one champagne to apologize us. That's great. Small swimming pool but it's nice just close a park.

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Helpful?
Thank Hung N
Lionel-BOUCHAND, Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Hung N, We really appreciate that you shared such a positive feedback. Thank you for having taken the time to write it! It is a great pleasure to read that you had a nice time together in Toulouse and in our hotel. We all look forward to have the opportunity of welcoming you back. Best regards from Toulouse, Lionel...

Winter Park, Florida
Reviewed 18 August 2016

We liked this hotel. Its a business hotel but very family friendly. The lobby has a video game system (Xbox I think) and digital board games the kids can play, along with a pool table. My son loved all the games in the lobby. There's also a bar & restaurant in the lobby. We stayed in a suite which was...

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Helpful?
Thank Stephen K
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Stephen K, Thank you for your pleasant comments about your stay in our hotel. Thank you for choosing the Novotel Toulouse Center and for taking the time to post your review on tripadvisor. We are glad to read that you enjoyed your suite and the location. Again, thank you again for your kind words, we hope to welcome you...

Bratislava, Slovakia
Reviewed 8 August 2016

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Helpful?
Thank pascalebratislava
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Barcelona, Spain
Reviewed 24 July 2016 via mobile

This is the review of my 9-year-old: I loved the pool table, the burguers and how nice they were at the restaurant with us. The rooms were cool too. We'll be back! I will add that we really love the lobby are with comics ans spaces to work. A great choice!

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Helpful?
Thank Leo_Maduixa
Lionel-BOUCHAND, Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear "Excellent for Kids", Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our hotel made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Toulouse very soon. Best regards, Lionel Bouchand Directeur Général

Westerlo, Belgium
Reviewed 24 July 2016 via mobile

Stayed here on the way to holidays in Spain. Very easy to reach, close by the highway. We booked a family room. Rooms are ok, except the bathroom. Water is coming out near the curtain and screen while taking a shower. All bathroom floor is wet! Breakfast is ok, great choice in different kinds of food. One member of the...

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Helpful?
Thank Gert3107
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Gert3107, Thank you very much for your visit and for leaving a comment on TripAdvisor! I am sincerely sorry that the comfort of the room was not up to your expectations and I regret that we were not able to find a convenient solution for you during your stay. Our staff has been informed about your message and we...

Mumbai (Bombay), India
Reviewed 6 July 2016

Location is superb adjoining a beautiful garden with easy access from hotel itself. The hotel itself is in a nice green area little away from main road. Pros : - Good clean, reasonably spacious, sound proof room offering good quality of sleep - Extremely fast & free wi fi - Good view and greenery all around - Well appointed, self...

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Helpful?
Thank Enjoystour
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Enjoystour, We really appreciate that you shared such a positive feedback. Thank you for having taken the time to write it! It is a great pleasure to read that you had a nice family time in Toulouse and in our hotel. We all look forward to have the opportunity of welcoming you back. Best regards from Toulouse, Lionel Bouchand...

Madrid, Spain
Reviewed 20 June 2016 via mobile

The hotel is well located, next to Compans Cafarelli. 5 mins to a bus stop and underground. Well located to entry and leave the town (not much traffic around). The breakfast (buffet) is very good. The bar is quite good (to be an hotel): friendly ambient and good stuff for dining (delicious hamburgers!). Hotel stuff is correct and kind.

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Helpful?
Thank Drizzt-D-O
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear Drizzt-D-O, A warm thank you for your review about your recent stay with us. We are glad to read that we met your expectations regarding the location and the restaurant of the hotel. I thank you for your feed-back. We all look forward to welcoming you back in the future. Kind regards, Lionel Bouchand General Manager

London, United Kingdom
Reviewed 12 June 2016

Very disappointed with the breakfast, which is supposed to be worth 16 EURO! No sausages or bacon left, scrambled eggs were cold. When I asked for warm ones, they offered to RE-HEAT (!!!) the cold ones, but refused to make fresh. So basically no warm breakfast available on a Sunday morning. I was offered no apology. There were just morsels...

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Helpful?
Thank JBH12345
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear JBH12345, I would like to thank you for your visit in our hotel and for taking the time to share your feedback. I am sincerely sorry to hearing that the breakfast was not as your expectations and I regret that we were not able to find a convenient solution. We do not use to keep a problem unsolved and...

Reviewed 2 May 2016 via mobile

Booked this hotel for my 45th and paid for executive room. On arrival way after check in time, I was told that the room I paid for wasn't available as there had been a problem. I used to work in hotels so they may well have bumped us for a conference. I was offered a refund on the upgrade I'd...

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Helpful?
Thank Caz P
Lionel-BOUCHAND, General Manager at Novotel Toulouse Centre Compans Caffarelli, responded to this review

Dear You, All the team of the Novotel Toulouse Compans Caffarelli thanks you for taking the time to share your review. However, please accept our sincerest apologies for the inconveniences that occurred in your reservation. Our reception managers have been adviced of your comments regarding your stay. Be assured that the necessary corrective measures have already been taken. We Hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Toulouse Centre is a 3 star hotel close to the centre of Toulouse, alongside the magnificent Compans Caffarelli Park and the Japanese Garden, across from the Convention Centre. Offering 135 airconditioned rooms, the Novotel Cafe bar and restaurant and 6 conference rooms for meetings and seminars, this very quiet hotel is equally suitable for a business trip or a sightseeing trip with your partner or family. The private car park and swimming pool are a real bonus for an inner city hotel. ... more   less 

Additional Information about Novotel Toulouse Centre Compans Caffarelli

Address: 5 Place Alfonse Jourdain, 31000, Toulouse, France (Formerly Novotel Toulouse Centre)
Region: France > Occitanie > Haute-Garonne > Toulouse
Price Range: $116 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Toulouse Centre Compans Caffarelli 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Novotel Toulouse Centre Hotel Toulouse
Accor Toulouse Centre
Toulouse Novotel
Hotel Style:
#15 Luxury Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toulouse Centre Compans Caffarelli staff and other travellers.
2 questions
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Questions? Get answers from Novotel Toulouse Centre Compans Caffarelli staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with outside area looked on to park but take bug spray as there was mosquitos.”
 of 5 bubbles Roz1965, 20 Sep 2016 | Read review
“Rooms/balconies facing the garden are preferable.”
  • Separate toilet room.
  • Open closet/storage by door.
  • Good light for shaving.
  • Entering bathroom/shower.
  • Facing door. Free stocked fridge and coffee/tea service.
  • Facing bed, window/balcony. Desk swings out to reveal another table underneath
 of 5 bubbles louisjam, 30 Aug 2016 | Read review
“Ask for a room overlooking the park”
 of 5 bubbles 244brianp, 20 Aug 2016 | Read review
“Get a suite”
 of 5 bubbles refcon, 17 Aug 2016 | Read review
“Choose rooms facing the garden”
 of 5 bubbles Enjoystour, 6 Jul 2016 | Read review
5 of 5
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