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When I arrived, the nice receptionist told me I had been upgraded. I was imagining a room with view of the nice canal across the street, dotted with house boats. Turns out I was upgraded to a room that was so hot and stuffy, even...More
Messed up room booking amendments for a colleague from the U.S. without a room in a fully booked Nantes.
The Mercure booking system confirmed via email the correct amendment from one night to two.
Arrive to check-in and find the amendment is listed incorrectly as...More
Response from JULIEN L, General Manager at Mercure Nantes Centre GareResponded 3 weeks ago
We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...More
We loved our hotel room Superior with view of river. Great new bed, stylish design and lovely view. Big gorgeous bathroom.
It is literally in the Nantes station so easy to access if coming by train. It is a 5-10 min walk to main area...More
This us a lovely hotel based near the main train station. Very clean. Staff are very friendly! I would definitely recommend staying here. The only downside? Checking out you have to pay a "City Tax" - But regardless I still give 5/5.
I recently stayed at this hotel in central Nantes and was pleasantly surprised with how convenient it was to get to and close to the station. Despite its proximity to the station it was relatively quiet. Staff were very helpful and pleasant. Not sure about...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from JULIEN L, General Manager at Mercure Nantes Centre GareResponded 9 March 2017
We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More
US$80 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#10 Luxury Hotel in Nantes
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Pays de la Loire >
Also Known As
Accor Nantes Gare Sud ,
Mercure Nantes Centre Gare Pays De La Loire, France