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All reviewsm gallerycours mirabeauhands and kneesla table dubalcony overlooking the poolpool servicefour star hotellovely hotelshort walkold townmacaroonsriver cruisebreakfast was excellentbusy streetenjoyed our stayfantastic stayspecial thanks
This is a good quality 4 star operation with an excellent breakfast service.
The rooms are generally ok if a lttle compact. Comforts like robes and slippers are very welcome.
Some issues to note. Insufficient power points around the room. Toiletries are good quality but...More
in the centre of aix en provance , well equipped bathroom and a bed that can reach a 60 cm height if you remove all the upper layers of the mattress . personnel very helpful and kind . the restaurant pricey and without a great...More
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 18 April 2018
Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel.
We are really proud to know that your stay in our establishment was pleasant and positive for you, particularly the comfort...More
It is two weeks since we returned from France and I have purposely waited this length of time to ensure my review is objective and fair.
On arrival, we were allocated a room with a shower only, despite requesting one with a bath. I accept...More
Bravo for the customer service team from the front desk to the valet for their extraordinary professionalism and excellent response to our requests. The location is really good, the room well furnished and conformable. The pool and restaurant are be commended as well.More
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 2 days ago
We really appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery by Sofitel.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to...More
This hotel is definitely not up to par with other Sofitel’s. The public space is very limited, invaded by an abnoxious music tape. Pool is welcome but situated in such a way that there is no shade for most of the day. Small umbrellas do...More
1 Thank PauleJanie
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 6 days ago
Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René MGallery by Sofitel.
I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies.
At MGallery, we...More