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Aquabella Hotel

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Aquabella Hotel
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1,034 Reviews from our TripAdvisor Community

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Showing 470: English reviews
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Brisbane, Australia
Reviewed 2 days ago NEW

We were very happy with our stay at Aquabella. It's location is perfect, being within the historic laneways of Aix. The staff were VERY friendly and super helpful, we were very impressed. The restaurant is lovely. We had one dinner and several breakfasts and the food and service was fantastic. Unfortunately we hadn't taken our bathers so weren't able to...

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Thank Donna O
Leeds, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed at the hotel during business trip with my colleagues. Have been to the hotel previously for meetings but first time overnight. Reception staff attentive, rooms well appointed and nice perk is access to the Roman Baths. Very centrally located. Don't know about breakfest because walked 4 minutes to the nearest square and enjoyed petit dejeneur for €5.50 in...

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Thank Ladislav H
Reviewed 4 weeks ago

I stayed at Aquabella in April of 2016. The location, service, hotel and surrounds were all amazing. Great place. Do yourself a favour and stay here. Its amazing. Close to shops, markets, transport. Restaurants are only a stone throw away.

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Thank Matt F
Gana G, Quality Service at Aquabella Hotel, responded to this review

Dear Guests, Many thanks for your kind feedback. We hope we will the opportunity to see again for another nice stay in Aquabella. Best Regards

Wales
Reviewed 5 February 2017

This hotel is now 4 star however don't expect the service that you would normally assume comes with that. I would say that the star rating is based on the facilities, in terms of a fantastic pool, best I've seen, a spa, a restaurant where you can eat outside, and the rooms have air conditioning, a mini bar, fridge, bathrobes,...

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Thank LilwenLlewellyn
Gana G, Responsable relations clients at Aquabella Hotel, responded to this review

Dear Guests, Many thanks for your feedback. Thanks for your positive remarks on our services, we appreciate very much. For the bar, it is open from 12 to 12 and our barman is sometimes on the room services and the guests slitted outside and inside. We will make the corrections to better manage. Best Regards

Charlotte, North Carolina
Reviewed 1 February 2017 via mobile

If you want value and a great location this is the hotel. The room was extremely sparse. Furniture old and table only had one chair. Couch was broken. The bathroom was fine the toilet room was so funny! You had to straddle the toilet to close the door. The spa in the hotel has a sauna and jacuzzi. If you...

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1Thank maryjo740
Gana G, Responsable relations clients at Aquabella Hotel, responded to this review

Dear Guests, Thank you for your feedback. We confirm here that no remarks will remain unsatisfied. As for the "funny" toilet, we just remove them all, we have received our new installations. We hope we will have the pleasure to welcome back and better satisfy your expectations. Best Regards

London, United Kingdom
Reviewed 17 December 2016 via mobile

Such a great hotel for a spa break amazing free spa on site lovely service excellent location in the historic centre of aix dosnt get better in my opinion - to boot extremely comfortable and large beds

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1Thank pinoudelondres
Gana G, QualityService at Aquabella Hotel, responded to this review

Dear Guests, Many thanks for your kind feedback following your recent stay. We are glad to see that our hotel corresponds to your expectations. It will be a pleasure to welcome you anew for another Aquabella Experience. Best Regards.

Reviewed 7 December 2016 via mobile

Was so excited to be in this hotel but honestly was neither here or there. The room was ok, tiny bathroom with toilet nearly touching the wall so when seated my knees where touching the wall. Restaurant food was mediocre, bland and not throughly warmed. Would I stay here again? No, unless there were no other options. The girl from...

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1Thank globaltrota
Gana G, Quality Manager at Aquabella Hotel, responded to this review

Dear Guests, Many thanks for your reservation during your recent stay in Aix en Provence. We are deeply sorry for this uncomfortable situation. Be assured that we take into account your advise that will be studied very seriously. As for the restaurant we are very surprised because our chief is very skillful and guests usually say that the food is...

Reviewed 17 November 2016 via mobile

Nice rooms good smell friendly service good French food nice spa and near to shopping with walk and near erupecar and beautiful garden good price for service big room not bad landscape from window room old city of aix en provance

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1Thank Siavash T
Gana G, Quality Manager at Aquabella Hotel, responded to this review

Dear Guests, Many thanks for your stay and the nice feedback we read here. It is a real pleasure to notice that our services did correspond well to your expectations. We hope we will have the opportunity to welcome you back in our hotel for another nice stay. Best Regards

Burke, Virginia
Reviewed 9 November 2016

Top notch hotel. Clean spacious rooms, friendly accommodating staff, parking is included, and a thermal spa with hot tubs, sauna and steam rooms. The location is perfect away from the noisy city center but a stones throw from shops and restaurants.

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Thank Phil L
Gana G, Quality Service at Aquabella Hotel, responded to this review

Dear Guests, We are very glad to read your feed back following to your recent stay in our hotel. Thank you very much for your time and the nice comments; very encouraging for the efforts we make continuously. We are looking forward to receiving you for another stay in Aix en Provence. Best Regards Gana GUEYE

Savona, Italy
Reviewed 27 October 2016

The real plus of Aquabella is the location, just walking distance from the center which offers plenty of opportunities (restaurants, bars, etc) Rooms are ok, all clean and in good order. Nice buffet breakfast.

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Thank Vecchio59
Gana G, Quality Service at Aquabella Hotel, responded to this review

Dear Guests, It is a real pleasure to see that everything was ok during your stay in our hotel.Thanks for your nice feedback. We hope we will have the pleasure to welcome you back for another experience. Best Regards

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of Aix en Provence, surrounded by a magnificent Mediterranean garden, you will find the Aquabella Hotel. With 108 comfortable rooms. Our charming hotel, open 24/7 all year round, promises you a unique stay where everything is done with you in mind... Let go and emerge yourself in the serene, contemporary surroundings, taking advantage of the Sensory Spa and heated outdoor pool (open from May to September, weather-dependent). ... more   less 

Additional Information about Aquabella Hotel

Address: 2 rue des Etuves, 13100, Aix-en-Provence, France
Region: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Price Range: $180 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aquabella Hotel 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Aquabella Hotel Aix En Provence
Aquabella Aix En Provence
Hotel Style:
#6 Spa Hotel in Aix-en-Provence
#8 Romantic Hotel in Aix-en-Provence
#9 Luxury Hotel in Aix-en-Provence
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Questions & Answers

Here's what travellers have asked, with answers from Aquabella Hotel staff and other travellers.
11 questions
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Questions? Get answers from Aquabella Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the garden as there is a bar on the town side which can get noisy”
 of 5 bubbles LilwenLlewellyn, 5 Feb 2017 | Read review
“get a room overlooking pool.”
 of 5 bubbles CharlesH159, 18 Oct 2016 | Read review
“Inside rooms are quieter”
 of 5 bubbles PeterL675, 13 Oct 2016 | Read review
“Rooms facing away from the rue des Etuves are the quietest.”
 of 5 bubbles archibaldm2015, 8 Oct 2016 | Read review
“it is worth getting a room with a balcony”
 of 5 bubbles kellyandlola, 23 Aug 2016 | Read review
5 of 5