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Old rooms. Ours smelt on arrival. a/c was blowing hot air and reception readily offered a room change next door-just inconvenient at 10pm with 2 young children! Average b'fast. Helpful and friendly staff.good on site parkingMore
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Response from Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 SautetsResponded 22 May 2017
Thank you for having chosen our hotel for your family stay in Aix-en-Provence!
My apologies for the faced issues due to the AC and the offered room change.
I am convinced my team members tried to offer the most appropriate solution according to the faced...More
This is by now the worst Novotel I have been around Europe in the past two years.
The room decor was pretty old, the shower was not comfortable and the hairdryer did not work. I did not complain for this as I could live without...More
Response from Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 SautetsResponded 4 May 2017
Thank you for taking the time to share your comments further to your stay at our hotel.
I apologize our services did not meet your expectations.
Our rooms are not up to the new Novotel design, however they offer space and comfort for a delightfull...More
The hotel is located near the high way, but in a very nice and quiet area. It is a low rise hotel with a swimming pool, I like the outside look because its made me feel like a resort hotel environment. The hotel staff is...More
Thank Suchet S
Response from Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 SautetsResponded 13 April 2017
Good morning and thank you so much for this great feed-back.
I am delighted you made most of your stay at the hotel.
Our establishment, indeed, have a "somehow" look of resort, with really nice outdoor areas, swimming pool and kids playgrounds to enjoy sunny...More
The hotel is situated a little way out of town - about 30 minutes walk, but there is a good bus service (no8) that is regular and reasonably simple to use. The rooms are a reasonable size with space for hanging clothes but no actual...More
Thank Bob K
Response from Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 SautetsResponded 12 September 2016
Thanks a lot for this detailed and globally positive feed-back.
I am delighted to read you were satisfied throughout your journey in Aix-en-Provence, yet proud we could contribute to the smoothness of your stay.
Thank you so much for having highlighted the friendliness...More
The Novotel Aix Beaumanoir in Aix en Provence was a pleasant surprise. Athough I'm not normally a fan of "chain hotels", this establishment seemed to have a genuinely informal vibe about it, and the quality of the customer service was exceptional. Nothing was too much...More
2 Thank max2key
Response from Yoann P, Directeur général at Novotel Aix en Provence Beaumanoir Les 3 SautetsResponded 16 August 2016
Thank you so much for sharing your comments. It was a real pleasure assisting you during your journey in Aix-en-Provence.
As mentionned several times in your comment, Jerome and also the rest of our team, is very keen on providing you the best...More
US$78 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#15 Luxury Hotel in Aix-en-Provence
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Novotel Aix En Provence Beaumanoir Les 3 Sautets Hotel Aix-En-Provence ,