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Grand Hotel Nord-Pinus

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159 Reviews from our TripAdvisor Community

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Reviewed 19 December 2016

Hotel Nord-Pinus is in the center square so very easy to walk around. You will want to do this to actually get away from the hotel as it is not nice. The rooms are old, the stairwell, whilst original, is so far leaning its dangerous. The new bathrooms are the only thing that worth it. You will be kept awake...

2Thank Santiago_convert
Nord-Pinus_Arles, Responsable réception at Grand Hotel Nord-Pinus, responded to this review

Madame, Monsieur, First of all, we thank you for taking some time to write. We always pay attention to your feed back. We are just sorry that you did not mention it on the spot instead of keeping it for so long (june 2016) . Like always, we would have immediately react in order to make you feel better and...

Saratoga Springs, New York
Reviewed 11 September 2016 via mobile

I like old hotels, and the Nord Pinus is really old. The positives: staff is friendly and welcoming. Rooms and spacious. AC works well in rooms (no AC in the public areas). Centrally located Negatives: we were there during the Rice Festival and the noise from the Forum Plaza went on until late in the night. If you are there...

Thank Monophoto-1
Hamburg, Germany
Reviewed 17 July 2016 via mobile

Perfectly located on the main square of Arles Grand Hotel Nord-Pinus offers a stay in a historical place - the photos from 60s in the lobby of the hotel show many well-known faces. Not the most luxury hotel, but with a very special great atmosphere - worth an experience!

Thank Yulia B
Reviewed 12 July 2016

This hotel is very beautiful, and ideally located in the centre of town. However, much is lacking for the price. The breakfast is basic and expensive and the bar often unstaffed. There is no room service either. The wifi doesn't work. More importantly, though, the service can be extremely unfriendly and unhelpful. I was made to feel awful for asking...

Thank Lucy M
Reviewed 23 June 2016

Napolean slept in our room and it hadn't been refurbished sine he left. Very basic room and breakfast was also basic but good. Restaurant closed (april). Very strange but centrally located. Just plain odd but quite good fun.

Thank johnsanmarino
Newcastle, Australia
Reviewed 9 June 2016

Stayed here for a few nights ,asked for a quiet room which didn't come with views into the square , if you want to be involved in activity outside ask for rooms fronting the square which is filled with eateries including Van Gogh's cafe . Most rooms do come with noise as central area.Staying here is being part of history...

1Thank 77smiley
Sydney, Australia
Reviewed 4 June 2016

The service from the staff was very good. Our room was ok but there was no mini-bar or refrigerator to keep my medicine cool which is essential. They arranged to keep them in the kitchen refrigerator until required which worked ok. Breakfast was pretty basic and of limited choice

Thank Graeme H
Nord-Pinus_Arles, NIGHT CONCIERGE at Grand Hotel Nord-Pinus, responded to this review

The stuff is very grateful you like his service and stay at your disposition for your next visit.

Islamorada, Florida
Reviewed 13 May 2016 via mobile

The location is perfect! The staff is amazing! Every staff person we have encountered has gone above and beyond, they are extremely friendly & helpful. I would highly recommend this hotel if you are staying in Arles! FABULOUS!! The food is wonderful! We have eaten breakfast here every morning & dinner the first night. Delicious!!! I cannot say enough about...

2Thank apope72
San Francisco, California
Reviewed 15 October 2015

Exactly the sort of hotel one hopes for and despairs of ever finding anymore. A place that feels unique--something apart from the global sameness, the brandedness generally encountered, even in the small ways that other hotels capitulate to in the name of some travelers' expectation. To enter the Nord-Pinu is to enter a rare loveliness and graciousness. An unhurried comfort...

1Thank chris d
Roberts Creek, Canada
Reviewed 11 October 2015

The staff are wonderful, personal, and very helpful. The location is great for visiting Arles in foot. Car parking is taken car of by the staff. The hotel has a lovely historic feel, but there are challenges if you need modern amenities. When we were there, internet reception was very sporadic, even at the reception area. We had two rooms,...

Thank traveller98735

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  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Small hotel with Old World Charm in building dating from 1850; restaurant; multilingual staff; located in city center. ... more   less 

Additional Information about Grand Hotel Nord-Pinus

Address: Place du Forum, 13200, Arles, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Price Range: $240 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Nord-Pinus 4*
Number of rooms: 26
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Also Known As:
Grand Hotel Nord-Pinus Arles, Provence-Alpes-Cote D'Azur
Grand Hotel Arles
Hotel Style:
#7 Luxury Hotel in Arles
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Nord-Pinus staff and other travellers.
1 question
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Washington DC, District of Columbia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
Santiago_convert, 18 Dec 2016 | Read review
“Higher floor ,quieter room not on the square”
77smiley, 9 Jun 2016 | Read review
“ome not facing the street to avoid the early morning street cleaning machines”
GraemeH752, 4 Jun 2016 | Read review
“Ask for a high floor not facing the street as the noise in the square is significant.”
traveller98735, 11 Oct 2015 | Read review
“Avoid booking this hotel on-line.”
richardlI951BV, 24 Jun 2015 | Read review
5 of 5