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Hotel Mercure Pont d'Avignon Centre

2 rue Ferruce Parking Palais des Papes, Boulevard de la Ligne, 84000, Avignon France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (238)
Room & Suite (114)
Dining (33)
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A note from Hôtel Mercure Pont d'Avignon Centre
Updated 28/07/20


#24 of 68 hotels in Avignon
In the heart of Provence, located in a pleasant quiet area in the city center. 87 Rooms. Close to the famous Pont Saint Bénézet and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar and Brunchs on Sunday morning.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish
826Reviews7Q+A38Room tips
Traveller rating
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Popular mentions
NycNelson wrote a review 6 Jan
New York City, New York79 contributions58 helpful votes
Overall nice, average chain hotel. Ideal location as you are steps away from the palais des papes. Average buffet breakfast. A parking garage is attached to the hotel but I couldn’t find an elevator in the parking garage to transport luggage which was frustrating. I think I would stay here again as long as the price remains reasonable.
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Date of stay: October 2021
Sleep Quality
BaronFoer wrote a review Sep 2021
Jacksonville, Florida821 contributions424 helpful votes
Great location close to everything. Staff was nice and helpful. The rooms were a bit small but comfortable. The air conditioning was very slow to cool the room, they need to work on that especially in the summer months. Breakfast was good. Be careful of the shower when another room flushes the toilet it goes hot and very cold. It did so several times while I was showering.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Be ready for he cold splashes while in the shower
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2 Helpful votes
javl wrote a review Jul 2021
Washington DC, District of Columbia134 contributions125 helpful votes
I am sorry to give this such a poor rating because I liked much about this hotel, but there were enough problems that really shouldn’t have been for this price and this class of hotel. Pros: 1) fabulous location near palais and old town center; 2) nice staff; 3) AC; 4) quiet, sound proof windows; 5) clean and safe; 6) nice patio to sit and have glass of wine in evening and breakfast in morning; 7) good about covid precautions. Cons: 1) safe in room was broken and although they said they would send someone to fix it, they never did; 2) refrigerator was broken in our room and a second family room did not even have one; 3) in four days, the water in shower was warm only once, the other days it was ice cold. I might stay here again but will probably check out other Mercury hotel first.
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Date of stay: June 2021Trip type: Travelled with family
3 Helpful votes
Andrew D wrote a review Aug 2020
Versoix, Switzerland19 contributions8 helpful votes
We stayed here during the Covid crisis. Check-in was incredibly fast and efficient with the keys already prepared. We are a family of 5 needing 2 rooms and they gave us a great suite/twin room next to each other. Only disappointment was that the restaurant was shut and there was nowhere to get a drink other than a fridge in reception. However, the location is very central and it was a short walk to many famous landmarks and also to restaurants and bars. Despite being central, the hotel was very easy to get to - a 10min easy drive from the autoroute exit. Real fast was a basic buffet but more than enough to start the day.
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Date of stay: July 2020
Flintso wrote a review Aug 2020
Kortrijk, Belgium95 contributions26 helpful votes
First time in Avignon and as Accor member, I use the opportunity to book Mercure Pont d’Avignon hotel with the idea to be closer to this historical landmark. All the process, starting with the booking of the hotel, correspondence prior the arrival, all the info received with instructions and guidance, the reception, room, service... everything was just great and unexpected considering the actual COVID situation. The hotel doesn’t have his own parking but the Pales de Papes city parking it is situated right under the hotel with a direct tunnel to the hotel and drop off parking. The reception a little bit unusual (a round bar table with a laptop on it) but with a very friendly staff whom gave us all the necessary details regarding our stay and also offering us city tips and suggestions. As Accor member we got the privilege of a free upgrade to a “privilege room” where to our pleasant surprise, the house keeping still came daily to refresh the towels and add coffee and drinks in the minibar. Despite the COVID situation, the hotel still made an effort to offer for breakfast a reduced buffet, of course requesting all the guests to clean their hands at the entrance and wear a mask (and they did keep an eye that those rules are respected by everyone - well done!). The hotel is located at 3 min walk from the Palace de Papes AND Pont d’Avignon and only few min walk to the center of the city where many restaurants are located and the City Hall. Advise for those visiting Avignon, don’t jump on the restaurants in the city centre, just have a walk on the side streets and you will be able to discover a big amount of restaurants which can offer you better choices in much better locations. Overall, our stay in Avignon was a delight and we were happy to have choose Mercure Pont d’Avignon. Thank you for making for us a memorable holiday!
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
US$104 - US$155 (Based on Average Rates for a Standard Room)
mercure pont d`avignon hotel avignon, accor pont d avignon
FranceProvence-Alpes-Cote d'AzurVaucluseAvignon
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Frequently Asked Questions about Hôtel Mercure Pont d'Avignon Centre
Which popular attractions are close to Hôtel Mercure Pont d'Avignon Centre?
Nearby attractions include Rocher des Doms (0.2 km), Basilique Saint Pierre (0.4 km), and Palais des Papes (0.3 km).
What are some of the property amenities at Hôtel Mercure Pont d'Avignon Centre?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hôtel Mercure Pont d'Avignon Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hôtel Mercure Pont d'Avignon Centre?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hôtel Mercure Pont d'Avignon Centre?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hôtel Mercure Pont d'Avignon Centre?
Conveniently located restaurants include La Maison Tartare 1, La Sou' Pape, and Le Gout du Jour.
Is Hôtel Mercure Pont d'Avignon Centre located near the city centre?
Yes, it is 0.6 km away from the centre of Avignon.
Are any cleaning services offered at Hôtel Mercure Pont d'Avignon Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Mercure Pont d'Avignon Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Mercure Pont d'Avignon Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hôtel Mercure Pont d'Avignon Centre?
The staff speaks multiple languages, including English, Spanish, and French.