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Ibis Avignon Centre Gare

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42 boulevard Saint Roch, 84000, Avignon France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (103)
Room & Suite (63)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Avignon Centre Gare
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 68 hotels in Avignon
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Ibis Avignon Centre Gare hotel is located at the foot of the city walls, opposite the main gate to the medieval city and with a view of the Palais des Papes. Situated on the square outside Avignon Centre train station and 1.9 Miles (3 km) from Avignon TGV train station (shuttle bus connection from opposite the hotel), it is an ideal starting point for exploring the Luberon and the Alpes de Hautes Provences. The hotel has 98 air-conditioned and soundproofed rooms with Wi-Fi internet access.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's playground
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Taxi service
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Air purifier
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Arabic and 2 more
622Reviews13Q+A23Room tips
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WardenRon wrote a review Nov 2021
Kingston upon Thames, United Kingdom608 contributions314 helpful votes
All the other hotel near Avignon station were full, so I had to break my resolution not to patronise the Accor group because of bad customer service in the past. So perhaps I started off with a bias against this place - but there is really very little to commend it. For starters pedestrian access is up a ramp which can only be reached by crossing a road at an awkward angle with no pedestrian crossing. On arrival I met a helpful receptionist in a large area that was empty apart from an idle barman with no customers. The dead and soul-less feel did not end there but extended to empty corridors and a bedroom with so little character that I can remember nothing about it. There were a few more people about at breakfast, and the breakfast itself was quite adequate - but I still felt that this was a place with a car park on the ground floor with a people park above it.
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Date of stay: October 2021
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Bernd L wrote a review Sep 2021
2 contributions2 helpful votes
Although the pictures on the website show rooms and bathrooms in the new Ibis look, in fact only the lobby and the breakfast room have been redesigned, the rooms have a new bed, but are otherwise tiny and very dated.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Rooms are tiny and very dated.
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1 Helpful vote
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Response from Nicolas CIMETIERE, General Manager at Ibis Avignon Centre Gare
Responded 15 Sep 2021
Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Avignon centre gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Photos on our website are the ones taken in our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare
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Tom H wrote a review Jun 2020
Besancon, France25 contributions21 helpful votes
The only thing recommending this place is it’s proximity to the train station and that its a short walk to Avignon’s delightful old town. The rooms are tiny and spartan even by Ibis standards The air conditioner leaked on the floor and when I tried to call the desk the phone didn’t work. If you stay more than one night the rooms aren’t serviced. I used my cell phone to call and request clean towels. They botched the reservation and the price was not what was quoted. To make matters worse we discovered that the price for the local Mercure (4 star) was almost the same.
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Date of stay: June 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Nicolas CIMETIERE, General Manager at Ibis Avignon Centre Gare
Responded 2 Jul 2020
Good morning Tom, Please accept our appologies for the inconveniences caused. Can you please tell me (H0944-GM@accor.com) what was your room number to help us fixing the airco and telephone. Due to covid19, we took the decision, as a lot of Accor hotels do, to not clean the room for overstayuer guests. We really think that it reassures our guest to minimize people going in and out of the rooms every day. It is always possible to ask for cleaning at the reception or for fresh towels though. Regarding the prices, it is all interfaced with systems. Issues can happen but it stays very very rare. I hope you finally got the good price. Regarding Mercure, they are closed since march. they are no sold on internet. Which mercure are you talking about ? We can do much better and I really hope we can get another chance to make you satisfied. Berst regards Nicolas, general manager
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Alan G wrote a review Mar 2020
Isle of Skye, United Kingdom410 contributions185 helpful votes
We spent two nights here to explore Avignon. The hotel is well located, with secure (paid) parking, easy to access just outside the city walls, and therefore convenient for walking into town. As the name suggests, it is also beside the station. Rooms have been renovated with a proper shower rather than the bath with shower over typical in Ibis hotels. Staff were generally friendly, and it is well priced.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Jonesy1974 wrote a review Jan 2020
Mold, United Kingdom379 contributions199 helpful votes
Brilliant location next to train and bus station which is why we booked this IBIS. We spent 2 nights here and would not have wanted to stay here for longer. The smell others mention is quite apparent. It must be the drains as worse in the bathroom. It is very unpleasant and it’s a shame as the staff at this hotel are brilliant! Very helpful, very friendly. Had a meal here too (very simple menu), it was fine, perfectly edible, did not have breakfast. The reception area was nice. Rooms were very small, very old, but to be fair, we slept very well as the bed was very comfortable. It was ok for 2 nights but that was enough.
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Date of stay: January 2020
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Response from Nicolas C, General Manager at Ibis Avignon Centre Gare
Responded 19 Jan 2020
Dear guest, Thank fo this nice review about your stay in our hotel. We are working hard on bathrooms smells, It is not easy as it appears. Please accept ou sincerest apologies. We hope to see you back for you next stop in Avignon though. Best regards Nicolas General manager
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PRICE RANGE
US$57 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis avignon centre gare hotel avignon, accor avignon centre gare
LOCATION
FranceProvence-Alpes-Cote d'AzurVaucluseAvignon
NUMBER OF ROOMS
98
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Frequently Asked Questions about Ibis Avignon Centre Gare
Which popular attractions are close to Ibis Avignon Centre Gare?
Nearby attractions include Musee Angladon (0.5 km), Musee Lapidaire (0.4 km), and Remparts d'Avignon (0.2 km).
What are some of the property amenities at Ibis Avignon Centre Gare?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Avignon Centre Gare?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Ibis Avignon Centre Gare?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Avignon Centre Gare?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ibis Avignon Centre Gare?
Conveniently located restaurants include Fou de Fafa, Restaurant Avenio, and L'Atelier de Belinda.
Is Ibis Avignon Centre Gare located near the city centre?
Yes, it is 0.6 km away from the centre of Avignon.
Are any cleaning services offered at Ibis Avignon Centre Gare?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ibis Avignon Centre Gare?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Avignon Centre Gare?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Arabic.
Are there any historical sites close to Ibis Avignon Centre Gare?
Many travellers enjoy visiting Palais des Papes (1.0 km), Chartreuse de Villeneuve lez Avignon (2.8 km), and Musee du Petit Palais (1.2 km).