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4.0
#21 of 65 hotels in Avignon
Location
Cleanliness
Service
Value
Welcome to Novotel Avignon Centre, your Avignon “home away from home.” Novotel Avignon Centre aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Nearby landmarks such as Place de l'Horloge (0.5 mi) and Eglise Saint Pierre (0.5 mi) make Novotel Avignon Centre a great place to stay when visiting Avignon.
Rooms at Novotel Avignon Centre provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi.
In addition, while staying at Novotel Avignon Centre guests have access to 24 hour front desk, a concierge, and room service. You can also enjoy a pool and breakfast. Need a place to park? Parking is available at Novotel Avignon Centre.
Travellers looking to enjoy some oyster can head to Restaurant Christian Etienne, Brasserie Du Théâtre, or Le Diapason. Otherwise, you may want to check out a steakhouse such as Le Bavard, La Boucherie Avignon Sud, or Buffalo Grill.
During your visit, be sure to check out popular attractions like Palais des Papes (0.7 mi), Ile de la Barthelasse (0.8 mi), and Rocher des Doms (0.7 mi), which are all within walking distance of the hotel.
Novotel Avignon Centre puts the best of Avignon at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Fantastic location and great room. It was very easy to reach from the train station, and all the main attractions were easily walkable within 10/15 minutes of the hotel. The views out the window of the city walls were brilliant!
The room was clean and well laid out, and included some teas, coffees and shampoo, shower gel etc. When booking, we had the choice of a room with a shower or a bath which was nice, and the in-room fridge was very useful for storing food to take out for lunches. Breakfast was good, with a nice selection of French and European favourites. They also had alternative milks which was cool to see.
We used the restaurant a fair bit and they were generally very good, aside from one slightly cold piece of meat. They also were able to take allergies into consideration, which was greatly appreciated, aside from some issues with residue left on plates etc. at breakfast.
Lovely and friendly staff who were very helpful. Overall, would recommend for anyone visiting Avignon as a really nice and well situated place to stay.
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Date of stay: August 2024
Value
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Location
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Trip type: Travelled as a couple
Room Tip:The pool was pretty busy, so is worth going earlier in the day when it's less busy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located almost next door to the railway station (Avignon Centre - not the TGV station) and just across the road from the city wall, so about a 10-minute walk into the city centre.
In summary, with Novotel hotels you know what you're going to get and this hotel did not disappoint. The service, room, and buffet breakfast were good - no complaints.
If returning to Avignon, we will stay here again.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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so the hotel is very good but surprise on Saturday evening when we returned our room was not made and at reception the person told me that it would stay like that and that if I wanted towels I would have to come and get them myself really very unpleasant after the welcome at the exceptional bar and at the spa too I thank the person who received us the next morning at check out time who was finally very pleasant to us but in 10 years of being a customer at Accor this is the first time I have been received so badly
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:tres bel hotel et tres bien place en face des remparts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spending 2 nights, we noted there was a small festival in the hotel for a whole week. And in such case, that seems to mean for Novotel that their guests are OBSOLETE : no notification upfront (not even for their 'members'), no access to pool area in the evening after a day in the city, even in the restaurant we were completely neglected. All attention goes to their event. More : the restaurant served as a kind of backstage. Nice setting for a meal with poor service.
Apart from the festival, the Nespresso machine in the suite did not work. Novotel staff said it did work. Getting someone over to double check was not possible. 'Bad luck sir, we'll have a look next week'. Talking customer friendlyness again ... Although the hotel looks attractive on paper (and could be) it's the poor attitude and lack of attention for their guests that make this a 'not recommended' . Altough I'm an Accor member, this hotel will not see me again.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wilfried TARDY, Autre at Novotel Avignon Centre
Responded 24 Aug 2020
Dear Customer, Thank you for taking the time to give us feedback regarding your stay in our hotel We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future visit. Looking forward to welcoming you soon, please believe, dear customer, in the expression of our best feelings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 4 days at the Novotel at the end of August as a family in a suite (805) but the experience was very mediocre compared to the last time we stayed there.
The staff is unpleasant, no smile, everything is self-service, no help.
The suite (well the name given to a slightly larger room because it is not a suite) which is dilapidated on the walls, the carpet smells bad, the child's bed was not made on arrival , no special samples given in the room (compared to a standard room) and no special attention
The biggest downside (having already stayed in the hotel I see a huge difference) is in the breakfast ALL the food offered is industrial!!! Waffles, pancakes, madeleines, brioches, no fresh fruit salad, the orange juice must be squeezed yourself and the machine is 1/2 blocked and it's up to us to unblock it! It is certain that there must have been a change of Chef in the kitchen because we clearly do not have the breakfast standards that the Novotel once offered us! A crepe or waffle batter at least is the expected basic otherwise you might as well go to Carrefour for breakfast you will get the same thing and cheaper :)
The plus of the hotel: the central location but unfortunately for all these negative points which are not worthy of an Accor chain hotel we will not return!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When at 2:30 p.m. you realize that the cleaning is not done and you call the reception to have it done, so that you can rest, we offer it to you from 4:00 p.m.…and with a certain disdainful tone. In addition, management is able to affirm that you displayed the do not disturb sign despite your formal protest (they have no problem calling you a liar...). Apart from this lack of consideration towards the customer, the hotel deserves at most a 3 star -
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VRP decoration... or cheap tourism (that's the atmosphere)... rooms with honorable comfort but nothing more (linen); rough carpet and multiple DIY projects that could be better finalized…
But especially catering. Simply monstrous. The bar tender is incapable of making an acceptable cocktail and the plate... croque monsieur with raclette cheese... fries in aged oil... salad flooded with miserable and useless balsamic: the salad was cooked. We won't finish this abominable plate.
Will we come back? Certainly not! The Novotel standard seems to be collapsing!
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything was perfect with my stay here during Covid times - really well-appointed hotel, large, comfortable rooms, very quiet. I liked the pool and gym, and the restaurant terrace for food was lovely. The staff were incredible as well - great service, super welcoming and friendly, and put up with my VERY broken french :).
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Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIE LANCIAUX, Autre at Novotel Avignon Centre
Responded 7 Jun 2021
Dear kkbirds Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our facilities. We'll transfer your review to our staff We hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We adore Novotel Avignon Centre and have stayed there several times. It is extremely conveniently situated by the station with easy access to town ( a few minutes walk, but outside the really touristy area.) The staff are so friendly and accommodating, enabling us to leave bags while we visit Arles, do some cycling then return to Avignon. The rooms are very comfortable, the food super and the pool….. oh the pool is just perfect under that hot sun!
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
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Location
Cleanliness
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reasonable stay spoilt by bad experience. Booked a taxi with receptionist on night of 16/9 to take us to TGV station next morning at 7:15am. When taxi hadn’t arrived, I asked reception to please check and was told their colleague hadn’t booked last night as requested so she’d book another. While I was waiting outside a private vehicle pulled up and a woman driver walked inside. Then a taxi pulled up and said he was free. Before I could get in, the receptionist indicated the private car was what she had ordered and we should use that. A less than 10 minute drive cost 26 euros when it should have been 10-15 euros at most. When I called the receptionist back she said her colleague was always messing up and they’d spoken to her. When I replied that was not my point, rather that I’d ordered a taxi not a limousine and wanted to speak to the manager, I was told they were away that day. The money is not so much the issue even though it was exorbitant. It’s more that I feel cheated and suspect there’s some scam operating. I have still not received a call from the hotel to properly explain. A sad ending to a reasonable hotel stay. Beware fellow travellers!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
We have 100 parking spaces in our hotel. We can not reserved them in advance but we used to have availability.
You have a special price when you booked a room at the hotel of 10 euros per 24h.
Kind regards.
Dear guest,
The hotel is not equiped with laundromat.
We have pressing facilities.
Please send us an email with your request and we will send you the prices of this service.
best regards
There are more places to choose from in the Avignon area.
PRICE RANGE
S$181 - S$258 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurVaucluseAvignon
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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